Tag: Podcasts

PODCAST/TECH: HEALTH2.0/TECH/PODCAST: Interview with Venky Harinarayan, Founder Kosmix

Here’s this week’s interview is with Venky Harinarayan, Founder and (unofficial) CEO at Kosmix. Kosmix wants its new RightHealth site to be the "unofficial home page for health". He’ll tell you about categories and "broad" searching, the intricacies of the search ecosystem, and how Powerset will beat out Google. (OK he may not have said that, but it should get this entry lots of hits!).

This was the first interview when I could see my interviewee over Skype and I found it very unnerving, even though he couldn’t see me!  But you’ll only have to listen. You might well want to play with RightHealth while he’s describing it.

My take is that search is just starting in health care…and that in 2-3 years we won’t recognize it!

PODCAST/TECH: Interview with Luis Machuca, CEO Kryptiq

We had Luis Machuca CEO of Kryptiq on a podcast from WHCC talking about his company’s health plan earlier in May. But he didn’t get to talk much about his company’s business or technology. This interview rectifies that, and it’s another in the series about how messaging and data exchange is arriving in health care. Take a listen to the interview.

PODCAST/CONSUMERS/TECH: Interview with Joseph Kvedar, Partners’ Connected Health guru

This is the transcript of the podcast interview I did with Joseph Kvedar, from Partners Center for Connected Health. Coincidentally this past Tuesday in NYC, the Center, along with Continue Health Alliance and others, sponsored a meeting about the use of monitoring devices as part of a general strategy by leading edge employers to try to do something about the management of the chronically ill. There’ll be more from me about that later.

Matthew Holt:  Hi, this is Matthew Holt with The Health Care Blog, and I am doing another podcast. If you are one of those people who thinks that we have too much medical technology and too many medical facilities in America–I am deep in the belly of the beast. Sitting in the middle of the academic medical center triangle of Boston speaking with Joseph Kvedar. Joseph is the director of The Center for Connected Health. He also, for those of you who are paying careful attention, wrote an article in The Health Care Blog about Connected Health, just, I think, a week-and-a-half ago. Joseph, first off thank you very much for hosting me in your office.


Joseph Kvedar:  Delighted to be with you, Matthew.


Matthew:  You are also the Vice-chair and the Associate Professor of the Residency Program in the Department of Dermatology, so obviously you have a medical background. You know, that it’s not unusual in the AMC for somebody who is an academic physician to be also prodding around in another area. This center was, until recently, called The Center for Telemedicine.


Joseph:  Yes.


Matthew:  Also it is an integral part of Partners, what you are doing in terms of outreach into the community with technology. Why the change to Connected Health?


Joseph:  Well, we felt that most of what we are doing these days is not captured by what people traditionally think of when they use the word "telemedicine." I have spent a lot of in time in meetings over the last few years explaining that. So it just made sense for us to adopt a moniker that was a bit more fresh, a bit more 21st century, and could really allow us to have people engage with us and our vision in a more effective way.


Matthew:  That makes a lot of sense. My friends at Cisco think that they invented the term and that the NHS and everyone else is copying them. But the concept around connection and health seems to be really taking off. You can guess if that is a good thing or a bad thing, but I think it underscores a lot of what we are talking about. Now some of the things you brought up in the brief piece you wrote for The Health Care Blog I think are very interesting. Just capture, for those people who haven’t read it, the flavor of what you think the possibility of change that this kind of technology can bring.


Joseph:  Let’s use the example of diabetes. So today your average diabetic often views their condition as somewhat of puzzlement, somewhat of an accident. They may or may not understand the relationship between diet, exercise, and glucose. They may or may not understand how changing their activity level can help their condition. They are really left with occasional, brief, hurried visits to their doctor, and a lot of instructions, and often very little in the way of a true relationship or connection with healthcare.Now picture the same individual with a lot of physiologic feedback. Let’s say an accurate step count, once or twice daily a log of their glucose readings that is contextualized with their diet and their activity, and a medication reminder system. And I think that is, for us, all of that is what we mean by "connected health."

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PODCAST/TECH: Interview with Chris Hobson, Orion Health

Last week THCB picked up a new sponsor, as evidenced by the banner to the right. Orion Health provides messaging, interoperability and clinical work-flow solutions. So I thought that it might not be a bad idea to interview Orion to find out what they were all about! (John tells me I’m supposed to be nice to sponsors!) When I talked to Chief Medical Officer Chris Hobson, who like me also has one of those funny accents, I realized that they had quite a bit of experience with clinical messaging and interoperability in a place or two where physician EMR use is close to 100%. You might surmise that these places are not in North America!

So to find out a lot more about messaging, interoperability and just how New Zealand cracked the nut of physician EMR adoption, listen to the podcast. You can even hear his conclusions on whether it could happen here too!

Meanwhile I suspect that Orion’s business people would also like me to note this announcement that Lahey Clinic in Massachusetts just signed up as a customer. Look I’m getting good as this "being nice to sponsors" idea, too.

PODCAST/PHYSICIANS/QUALITY: Interview with David Seligman, CEO of Best Doctors

Here’s the transcript of the interview earlier this week with David Seligman, CEO of Best Doctors. Pretty interesting especially for those of you thinking about how to improve health care quality on a national and perhaps nationally branded level. (By the way, the transcriptionists at Castingwords are getting really quick! They only got this 36 hours ago). For those of you who prefer listening to reading the audio is here.

Matthew Holt:  This is Matthew Holt. I’m here with The Health Care Blog, and I’m talking with David Seligman. David is the CEO of Best Doctors, based in Boston, Massachusetts, and is also a locational contributor to the Boston Globe, as I noticed the other day‑‑and I’ve just found out, a regular reader of The Health Care Blog, which always is a pleasing thing.

David Seligman:  [laughs]

Matthew:  David, good morning. How are you?

David:  Good morning, absolutely, Matthew. I enjoyed being with you down at the World Health Care Congress, and I understand you’re going to be there again this year.

Matthew:  I’ll be looking forward to it. Anybody that’s listening can come by. I’ll be doing some blogging from there all three days.

David:  Excellent.

Matthew:  Let’s start with the real basics. I know that Best Doctors is a referral service and a second opinion service, and it’s obviously a lot more than that, but that’s, I believe, what it is at its core. For those readers of The Health Care Blog who are a bit more casual, can you just give the basic introduction to what you do, what problem you’re solving, and how you solve it?

David:  Yes, absolutely. Best Doctors is a global organization located with a presence in 30 countries around the world. It was originated by physicians from Harvard Medical School in the late 80s. What these physicians were seeing were many patients coming from around the US, and from other countries, to the Boston area, in search of the best information or the best medical care. They realized, back in the late 80s, that nine out of 10 of these patients could’ve, should’ve, stayed home with their local providers. Again, what they were looking for was what they thought would be access to better a quality of care and treatment. What we pioneered was a database of 50,000 of the world’s leading physicians in over 420 sub‑specialties of medicine. We tap into these physicians to really help us provide a comprehensive clinical review of serious or complex medical cases, and we really identify a correct diagnosis or course of treatment over 60 percent of the times in the cases that we’re doing, particularly here in the US. Once again, Best Doctors, we’re a global resource‑‑a trusted resource‑‑to help people with serious illnesses access the best medical care, without having to leave their local physician or local environment.

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PODCAST/PHYSICIANS/QUALITY: Interview with David Seligman, CEO of Best Doctors

This is an interesting podcast (well aren’t they all?). I interviewed the CEO of Best Doctors, David Seligman, about his network of second opinion providers and a whole lot more. They’re having quite a bit of success selling the service, which essentially is a combination of a medical advocacy service, expert review, and second and third opinion service for people with major medical problems. They already have on the way to $40m in revenues, 50,000 doctors on the list, and a significant number of employer and insurer clients.  Are they a model for the future of high end acute and even chronic care management? Well listen in and see.

TECH/PODCAST: RHIOs, physician messaging et al–the word from Axolotl’s Ray Scott

Here’s the transcript of last weeks podcast with Axolotl’s CEO Ray Scott. Essential stuff if you care about health data and information exchange–which for some reason some people seem to think is important!

Matthew Holt: It’s Matthew Holt. I’m back with The Health Care Blog doing another podcast and today, I’m talking with Ray Scott who is the CEO of Axolotl Corporation. Axolotl is a company that’s been around for about 11 years now-I may be wrong on that and Ray will correct me. Axolotl has been making a lot of noise lately in the RHIO [Regional Health Information Organization] space, and has got probably one of the oldest and most pervasive examples of this sort of fully functioning community based messaging system RHIO in the Santa Cruz area in California. But it also has got a lot of stuff on its plate. So, I thought we’d have a conversation about what Axolotl does, where RHIOs are going, and any other things that comes up.

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TECH/PODCAST: RHIOs, physician messaging et al–the word from Axolotl’s Ray Scott

Ray Scott is CEO of Axolotl. Ray is a British egghead (a math whiz) who somehow got himself dragged over to California  in the mid-1990s. Since then, and quietly building on a great success in the oddball Northern California surfing mecca of Santa Cruz, Axolotl has been putting in the infrastructure for messaging between health care system participants (and rather more than just that) in lots of different communities. And they’ve embraced the RHIO concept as part of their marketing–(something I keep telling their marketing whiz Nicole Spencer is a bad idea!)

As you know, I’m not a convert to the RHIO concept, so I was keen to hear Ray explain all about what Axolotl does, why they’ve been growing in recent years and how they’re going to keep being successful. Listen here–a transcript will come soon.

PODCASTS/HEALTH PLANS/TECH: Interview with Stan Nowak, CEO of Silverlink

Stan Nowak is President and CEO of Silverlink which does automated phone calls on behalf of health plans. It’s a lot more complex and much more interesting than you might think, and it really is closing the loop for those health care consumers who don’t use the web. Plus Stan is an interesting and fun guy, even though he had to suffer through that awful Cambridge, Mass based business school!

Listen to the podcast. The transcript will be up in a few days.

PODCAST/CONSUMERS/TECH: Interview with MaryAnn Stump CEO, Consumer Aware–

This is the transcript of my interview last month with MaryAnn Stump CEO, Consumer Aware. Consumer Aware is the BCBS Minnesota subsidiary that puts out the web site which ranks and rates hospitals and clinics. Unfortunately I had some technical problems with this podcast recoding, but 95% of what Mary Ann was saying is here—and she said a lot! The original audio podcast is here

Matthew Holt:  This is Matthew Holt with The Health Care Blog, and I’m back with another podcast on the blog. Today I’m very excited that I’m talking with Mary Ann Stump, who is, among her many other titles, the president of Consumer Aware. Which, Mary Ann, you’ll explain to us, is a subsidiary of Blue Cross of Minnesota. Tell us a bit more about what you do, and about what else you’re doing at Blue Cross of Minnesota.

Mary Ann Stump:  Ok. Well first of all, good to talk with you Matthew. I appreciate the opportunity. About a year and a half or so ago…I’ve been working with Blue Cross/Blue Shield of Minnesota for about 16 years now. About a year and a half ago, when I had been working diligently in this whole space of consumer information‑‑that became known more formally as "transparency"‑‑our CEO and I were talking one day. I said, "You know, I think we really need a team. Sort of a garage type of situation, a learning laboratory where we can really start devoting‑‑with a particular number of people that have an interest in advancing a whole vision around effective and useful consumer information‑‑ someplace where we can sort of work on this in addition to thinking about the business the way that it is today."

We had an affiliate organization that essentially was doing managed‑care tools. Really as you know, the whole managed‑care movement is not only changing significantly, but I think the kinds of things we were doing historically are not the kinds of things that we’re going to need as far as the future is concerned.What he suggested was: Why don’t we take that particular affiliate organization‑‑that I like to think about as a garage so to speak‑‑and say let’s set off deliberately to start to look at how we were going to do things differently as far as consumer information is concerned. Based not only on what we know but where we want to start to see people moving. From being the usual recipient approach to health care and really with the consumer at the center, being customers of care. What are the kinds of tools we would develop in that regard? I’d already been working on a couple things, and so essentially we formalized not only the expectations but the opportunity to be able to accelerate that. So Consumer Aware was born.

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