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PBMs: The future of PBMs–a work in progress

There’s an interesting article in AISHealth.com’s Business News of the Week called Why the Plans of a Major Drug Purchasing Coalition Did Not Work. The quick story is that a group of employers got together in late 2004 and made an attempt to negotiate pricing direct with the pharma companies.  The pharma companies, who are quite happy with the way they work with the PBMs, and who also realized that this coalition was too small (only 53 companies and 5 million lives) to matter, and that they could easily face them down. And that’s what happened.

But instead the companies involved were rounded up by their benefit consultant (Hewitt) and demanded a more transparent approach from their PBMs. So they have got that with some smaller PBMs (Medimpact, Aetna & Walgreens) offering to supply "transparent" services.  That is, tell them what rebates they are getting and therefore the true price they are paying for drugs. Now this is very very early days. No one has actually switched over to using these plans yet and won’t until next year. Plus more importantly given the buying power of the big 3 (Medco, Caremark and Express Scripts) it’s very likely that the transparent PBM will still have a price disadvantage overall. And that is before the big 3 target the transparent guys in a price war for their clients.

However, we may be seeing a bigger sea change as a Federal Appeals court yesterday upheld a Maine state law that said that PBMs must reveal to their Maine customers what rebates they get, and must have the best interests of their clients at heart when they negotiate with drug companies. (Stop and think about what that last sentence says about the PBMs’ behavior thus far!!)

Now this information does not have to be made public (and I’m sure PBMs will design contracts banning their clients from revealing that information). The PBMs of course will fight this to the Supreme Court and fight it state by state. And of course if you believe their public statements, all this fuss about them making money off rebates and price gouging their clients (not to mention bribing health plans) can’t possibly be true. No sir, No way. Here’s what Express Scripts’ CEO Barrett Toan said about these accusations in Health Affairs earlier this year.

Atlas: Let’s turn to some challenges to the PBM business model. Critics of PBMs assert that PBMs’ way of doing business is inherently at odds with the interests of their customers. Recent actions by various state governments and others seem to bear out this concern. Practices that at minimum raise eyebrows are (1) accepting rebates and administrative fees from drug manufacturers whose products PBMs give preferential status in their formularies, and then retaining unspecified portions of these sums rather than passing them along to customers; (2) paying health plans, ostensibly for data on plan members’ prescription drug usage, in return for securing the health plans’ business; and (3) leveraging the purchaser relationship to steer business away from retail pharmacies to mail-service pharmacies that the PBMs themselves own and that in fact generate large percentages of PBMs’ profits. How do you respond to these critics?Toan: Those are theories. To understand the actual PBM practices, you need to know the details. Those kinds of concerns are overblown because the actual marketplace will not allow those practices to exist.First, the rebates. Express Scripts will not accept any other form of revenue from a manufacturer except in the form of rebates, which are actually discounts from their prices plus administrative fees that are associated with those rebates. We negotiate at arm’s length through a closed bid process run on a two-year cycle. Those bids are opened, and we essentially have our rebates defined. We make those rebate offers known to our customers; that helps them shape their formularies. We pass on a majority of the rebate dollars to the plan sponsor, which can audit the actual payments made by the manufacturers. There’s a great degree of transparency in the rebating process. The idea that these are secret deals, black boxes, is a canard coming from people who oppose what we’re doing—which is making drugs more affordable and a little bit safer.On the issue of whether PBMs should pay plan sponsors for data, we have a very strict policy on that, and I would assume other PBMs have similar policies. First, the amount of money that’s paid to help a group implement its program—for instance, if it has to issue new ID cards or send around new formularies—is reimbursed at fair value. Each of our clients certifies that these are legitimate costs, so that we can be sure that we’re reimbursing for services that had to be provided. Paying data fees is not a practice we would be comfortable with unless there were a very big direct benefit. We do some research that requires an integrated database, so having de-identified medical records can be useful in performing important research. But again, any consideration that might be given for something should be strictly justified based on the actual value to the PBM.

I’ll have more to say about this when the piece Jane Sarasohn-Kahn and I have written on The Prescribing Infrastructure comes out soon, but suffice it to say that "he would say that wouldn’t ‘e". (For those of you who don’t know the quote, go read your early ’60s British scandal history) But in some senses, this battle is part of the last war.  The bigger PBMs are slowly turning to making their money via their mail order services and doing more generic substitution. And of course they now have the Medicare program to mine. Although eventually, I think that will hurt their margins….but eventually is a long time!

PHARMA/PHYSICIANS/POLICY: Oncologists getting paid for reporting data they should report anyway, by Gregory D. Pawelski

Congress has authorized the payment for oncologists reporting whether their treatment adheres to guidelines. Greg Pawelski, who follows the oncology market very carefully, was not too impressed.
When Senate Finance Committee Chairman Chuck Grassley found out that the value of the approximately $300 million-a-year medicare chemotherapy demonstration project to report on a patient’s level of nausea, vomiting, pain and fatigue was for nothing (providers were being paid $130 to simply forward the data that is already collected), they hoodwinked Congress into additional reimbursement to oncologists that report whether their treatment adheres to practice guidelines published by either NCCN or ASCO.

Looks like cancer patients will have to continue overpaying their oncologists and not have access to cutting-edge cancer treatments, and continue to suffer side-effect consequences and even death. The system will continue to serve the clinical investigators and the clinical oncologists, but not serve the best interests of cancer patients.

I think that the concept that some "authoritative" organization (made up primarily of practitioners and researchers with built in conflicts of interest) should determine the "correct" approach to cancer treatment has been very harmful to progress.

BLOGS: Open thread

For those of you wanting to go on at more than 250 words about the health policy competition, how I’m an unfair censor or anything else that takes your fancy. Post your coments in this thread. (I can’t easily move comments so the only real option I had was to delete the previous ones)

For those of you who want to take up Eric’s challenge, which we’ll run for a couple of weeks please go to this post and put it in the comments. But remember 250 words or less and ON topic. Or I will delete them from there.

PHARMA/POLICY/POLITICS: Slick Willie syphons off big Pharma

Today is waste of money election day in California, brought to you mostly by the soon-to-be terminated Governor Arnold. But there are two other props on the ballot on which PhRMA has dropped more than $80 million to muddy the already muddied waters. It looks like Prop 78 which is nominally the one big Pharma "wants" to win and Prop 79 which is the one they actually want to lose (and the reason 78 is on the ballot) are both going down to defeat. Nonetheless I’ve had a voice message from someone claiming to be a surgeon in Fresno telling me to vote yes on 78, paid for by a host of drug companies (and admitting it as such, which is why I don’t think they want it to win).

But of course the really smart people in this state are extracting as much green from big Pharma as they can. The smoothest political operator of them all, former Speaker of the State House and former Mayor of San Francisco and the man whom is surrounded by but never touched by corruption Willie Brown, has successfully put some $500,000 of big pharma’s money in his pocket. Apparently he’s got the trial lawyers to stay neutral and conned some of the NAACP (who also know which way their bread it buttered) to actually support it. Way to go Willie! Sadly that gravy train will be over after today.

POLICY: First Healthcare Reform Competition

As those of you who’ve been deep in this post know, Eric Novack has been looking for answers to the healthcare reform debate and he suggested that we have a competition among THCB readers to come up with a decent proposal. So here it is, and you’ll see that it focuses on the sectors of the health care system that Eric and I think are problematic.  Answers in the comments section to this post please, and look for the lcuky winner to be on the radio with Eric soon.

Background: How would you change the healthcare system? What would you be trying to achieve? Here is YOUR chance to have others see YOUR ideas!

Rules:

1. 250 words or less (i.e. 10-15 lines)

2. MUST address the following groups and areas

a. Group 1: 70% of the population that accounts for only 30% of all healthcare costs

 i. 210 million people spend $600 billion

b. Group 2: 30% of the population that accounts for 70% of all healthcare costs

 i. 90 million people spend $1.4 trillion

c. Group 3: 15% of all medicare dollars are spent in the final 3 months of life

 i. $50 billion

d. How would you change, if at all, the current tax laws that exclude the cost of healthcare for businesses but do not allow for the deduction of health insurance premiums for individuals?

 i. The value of the tax exclusion is $200 billion

3. Must be very specific

a. For example, just saying that the government should buy prescription drugs to lower costs is not good enough

Winner:

1. Winner will be chosen by a combination of votes from readers of the blog and judging from Matthew Holt and Eric Novack

Prize: 

1. The adulation of your peers

2. The opportunity to explain your plan to the public on The Eric Novack Show, a weekly radio program dedicated to healthcare policy and politics

CODA: I will delete comments that exceed 250 words or are not exactly on topic.  I’ll put up an open thread for those above.

PHARMA: Jim Edward’s on big Pharma’s need to communicate about risks

Brandweek’s Jim Edwards has a very sensible opinion piece (i.e. one I agree with) suggesting that big Pharma needs to start treating consumers like adults and tell them about the risks as well as the benefits of their products. I’ve always said that it’s in the the best long term interest of pharma companies and patients that the best understanding about their products is out there clearly.  And it’s apparent from  some of the research discussed by James Gardner on TCHB and over on John Mack’s Pharma Marketing Blog last week that the way risks are described in current product advertising has been glossed over using some quite clever psychological techniques.

But the overall concept that all drugs have effects, mostly good effects on bad conditions, but some bad for some people, needs to be reintroduced, so that patients and doctors can make up their own minds. Otherwise I think the end result will be a nanny-state hamstringing the pharma companies even more, to the chagrin of my libertarian friends. Whether big Pharma will adopt this pose remains open to question, even if the signs have been slightly more encouraging in the last few months.

POLICY: Wal-Mart Seeks Unbiased Research — and Gets It

OK. This is a little bizarre. Wal-Mart is setting up a political war-room now that its opponents have a new documentary to rally around which captures several of its former managers on film discussing how criminal acts (albeit minor ones) were a part of its everyday management philosophy. Of course its impact on the health care system has been much discussed here on THCB, with the prevailing note being that despite the problems in employer based health care not being of its own making, Wal-Mart has never used its political influence to push for an improvement in the system, and has just dumped its lower paid workers onto Medicaid.

Now it’s sponsored an independent series of studies about its impact and some of the results are not too surprisingly not favorable. Of course, this might be the hubris you’d expect from the Bentonville Kool-aid drinkers who really believe that they are helping America, just like the people at Enron did. There is more to it than that and they’ve got some numbers to allegedly show that low prices justify lower wages–although I don’t think that the hi-tech industry works like that and prices there lower much more rapidly.

But the most interesting number quoted is that "states on average spent $898 for each Wal-Mart worker in Medicaid expenses." According to Reuters Wal-Mart has 1.7 m employees and in the NY Times article last month said it had 1.33m in the US. So if (and I may be mis-reading this) the 1.33m cost an average $900 each, that’s $1.2 billion just to subsidize Wal-Mart employees for Medicaid alone. Not exactly a huge share of the Medicaid budget, but not a negligible share of the Medicaid budget for acute care.

The average child in Medicaid costs $1,700 a year, while the average adult costs $1,900, and there are roughly 25 million kids and 12 million adults on Medicaid. So their care works out to $42bn + $23 bn = $65bn. So some 1.5% of that goes on Wal-Mart employees. That’s not nothing, given that a) they could easily afford it, and b) Wal-Mart’s presence pushes its competitors to force more of their employees onto Medi-caid or into uninsurance too.

So while Wal-Mart is pushing American retailers into looking more like it, it’s also slowly helping focus the nation on the issue of how to reform a health insurance system that was designed for a GM 1950’s world.

INTERNATIONAL/POLICY: Sick patients in six countries

No reader of THCB will be surprised that the cross-national series which the Commonwealth Fund has sponsored for several years now (and for which my old colleague and friend at Harris, Kinga Zapert has been running the surveys) continues to find that sick people here have it worse than sick people in other countries. Their latest work was published in Health Affairs yesterday and it’s called Taking The Pulse Of Health Care Systems: Experiences Of Patients With Health Problems In Six Countries. Here’s the press release if you don’t want to read the whole thing.

The headlines have been taken by the finding that patients in the US were more likely to say that they’d experienced a medical error (34% here versus between 30% and 22% elsewhere). But no one really has got the medical error situation under control, and it’s likely that patient reporting isn’t such a great measure of medical errors in reality. After all, Brent James has shown us that clinician reporting is a lousy guide to whether mistakes have been made. And in general all countries need to do better on care management of sick people, including treatment planning and clinician co-ordination.

But of course the study continues to find the the US is a real outlier when it comes to the financial impact on patients of being sick.

• Half of U.S. adults reported that they had gone without care because of costs in the past year• In contrast, just thirteen percent of U.K. adults reported not getting needed care because of cost• One-third of U.S. patients reported out-of-pocket expenses greater than $1,000 in the past year• U.K. patients were the most protected from high cost burdens, with two-thirds having no out-of-pocket expenses. The variations were notable given the study’s design focus on sicker adults with recent intensive use of medical care. (My emphasis)

And while we continue to hear reams of rubbish about the terrible impacts of waiting lists in Canada, none of the America-first crowd in Health Care seem too bothered by the confirmation that speedy access to primary care is none too good here, and ends up increasing emergency room use.

Access—including after-hours access—and waiting times to see a doctor when sick differed markedly across the countries:• Canadian and U.S. adults who needed medical care were the least likely to report fast access (same day) to doctors (30 percent or fewer of U.S. or Canadian patients) (My emphasis)• In contrast, majorities of patients in New Zealand (58 percent) and Germany (56 percent) reported that they were able to get same-day appointments, as did nearly half of patients in Australia (49 percent) and the United Kingdom (45 percent)• Majorities of patients in Germany (72 percent), New Zealand (70 percent), and the United Kingdom (57 percent) also reported easy after-hours (nights, weekends, or holidays) access to a doctor• In contrast, majorities of patients in the United States (60 percent), Australia (58 percent), and Canada (53 percent) said that it was very or somewhat difficult to get after-hours care• The four countries with comparatively more rapid access to physicians—Australia, Germany, New Zealand, and the United Kingdom—also had lower rates of emergency room use, with Germany having the lowest rates• One-fifth of Canadians and one-fourth of U.S. patients who reported going to the ER said that it was for a condition that could have been treated by their regular doctor if available. (My emphasis)

I know this is just piling on, but for the gazillionth time let me remind you that the biggest difference between the US and the rest of these countries is that they cover their entire populations and do it for remarkably less per head than we do. And in virtually no other country are people financially destroyed just because they are sick.

There’s an awful lot wrong with health care everywhere, but my guess is that if there’s one reason that foreigners are saying Vive La Difference, it’s that one.

The authors, though, find a few other ways to put the boot in:

In past patient surveys among the five English-speaking countries, the United States has stood out for having relatively short waiting times for specialized care. Based on patients’ reports in this study, Germany also provides rapid access to such care. Understanding how Germany has achieved access to physicians, after-hours care, and specialized care while spending much less than the United States spends as a percentage of national income could help inform U.S. policy.Symptoms of inadequate insurance coverage and more fragmented care in the United States emerged throughout the survey. The United States outspends the other countries, spending 14.6 percent of national income compared with Germany’s 10.9 percent, Canada’s 9.6 percent, Australia’s 9.1 percent, New Zealand’s 8.5 percent, and the United Kingdom’s 7.7 percent.Yet the United States often ranks last or tied for last for safety, efficiency, and access. With one-third of U.S. patients reporting medical, medication, or lab errors and a similar share citing duplicate tests or medical record delays, our findings indicate widespread performance deficiencies that put patients at risk and undermine care. Moreover, a recent study finds that the United States is not systematically a leader in clinical outcomes.Confirming spending data from the Organization for Economic Cooperation and Development (OECD), the United States also stands out for its patient cost burdens, with consequences for access.U.S. physician visit rates are already low by OECD standards.To the extent that U.S. insurance continues to move toward higher front-end patient deductibles, these rates could go up, as increasing numbers of insured patients become “underinsured,” lacking access or adequate financial protection.Contrasts between the United States and Germany, in particular, indicate that it is possible to organize care and insurance to achieve timely access without queues, while ensuring that care is affordable at the point of service. There are clear opportunities for the United States to learn from other countries’ insurance systems.

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