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Health 2.0 FAQ with UPDATE on Health 2.0 San Diego

Q. What is Health2.0 and why are we running conferences about it?

The term Web2.0 has been around since 2003. The O’Reilly organization both coined the term and created a definition that year, and then they went on to create the Web 2.0 Conference. Meanwhile over at The Health Care Blog and in his by now relatively long consulting career, Matthew Holt has been following technology in health care since the early 1990s. Some of his eHealth era reminisences were relatively poignant…Indu Subaiya, a healthcare consultant and entrepreneur was similarly starting to follow Web 2.0 trends and their impact on health as she embarked on designing a prototype for a medical record-sharing website.

Towards the middle of 2006 several start-ups began targeting health care using Web 2.0 technologies such as wikis, mash-ups, video, blogs communities, and user-generated data. And to be fair Wondir which has since been sucked into the Revolution Health vortex started a now seemingly defunct blog called Health 2.0 in late 2005. In early November 2006 Matthew did a podcast with 3 Health 2.0 companies on THCB, and the community was beginning to emerge.  (From now on Matthew is switching to “I” & “me”)

Two events crystallized this. First an article in Business 2.0 (part of CNNMoney these days) which was the first "mainstream" mention of Health 2.0 outside the blogs, and the December 2006 Healthcamp "unconference” in which several of us got talking about the topic. (Here’s a photo with Enoch Choi standing & talking and me apparently falling asleep on my hand at the far end of the table! And here’s Health2.0 co-founder Indu Subaiya eating health food!).

Continue at the Health 2.0 site

HEALTH2.0: Some new players, some very interesting technology

There’s lots of activity in Health 2.0. So I thought I’d showcase a couple of new sites today…

1. A company that I’ve been closely involved with and  (FD!) am
an adviser to, Enhanced Medical Decisions, has now officially launched
the beta of DoubleCheckMD.
You can go to the site, put in your symptoms and the drugs that you’re
on and effectively (without knowing it) in seconds search the entire
literature on which symptoms might be caused by the drugs you’re on,
what possible interactions there might be, what your next steps should
be, and what else you should be aware of. I know I’m biased but I think
that this is one of the most innovative technologies developed so far
in Health 2.0. 

2. CEO Chiara Bell has been working hard to develop Enurgi, which allows people to locate, hire, manage and pay nursing staff for families that need support for elderly relatives at home. A nice integration of directory, social networking and functionality. And of course nurses and other caregiver professionals can use this site to look for business.

3. Health World Web launched
this year with a healthcare provider directory that allows members to
search for providers and add their own reviews and rankings to that
knowledge base. In September, HWW relaunched its patient community with
social network functionality. Dan Kogan the CEO says to think of this
site as a cross between Facebook and Citysearch.com that’s devoted to
health and healthcare. Like the former site you can create your own
communities, like the latter you can search for the Healthcare
providers in your area or country-wide as well as research their
education and experience and share that information with others. Stay
tuned for other HWW innovative functionalities based on social network
and decision making platform. To learn more about Health World Web go
to here.

All of these are very, very early stage companies. And all of them have really interesting promise.  Feel free to go take a look. And of course give the companies feedback as to what you thing about their tools.

HEALTH PLANS: WellCare killing healthcare? With help?

There’s been enough bad behavior in Medicare private health plans to go around, but some of the worst behavior has come from private FFS plans, and some of the worst behavior of all has come from WellCare, a Medicaid and Medicare plan in Florida. Last Wednesday the FBI raided Wellcare, with allegations of fraud and presumably a qui tam suit in the works. And since then the stock is down some 70%.

Just another story of another private organization pushed by Wall Street to over plunder Medicare? After all I’ve been writing about why Wall Street Hates Healthcare Services But Doesn’t Know It for years. (Apparently George Soros, who, despite his liberal foreign policy leanings, isn’t above making the odd buck or two, made out like a bandit from Wellcare).

Well almost, but then there’s one little wrinkle.

Because there are also others apart from the single-payer advocates who don’t like health plans. In fact one prominent consumer advocate from her lofty ivory tower has proclaimed health insurers as one of those who’ve been “killing” healthcare.

Who killed healthcare?

Regina E. HerzlingerPosted 09/07/2007 (Medscape)

We turn over $2.2 trillion of our money each year to those who manage our healthcare, without holding them accountable for efficiency or quality. Not surprisingly, these folks — hospitals, insurers, governments — they use the money to benefit themselves. Jack Morgan, the insured, middle-class protagonist in Who Killed Health Care? was killed by this system.

Insurers, hospitals, and governments have gotten fat on our bloated healthcare costs, which kill the competitiveness of US firms.

<SNIP>

That’s my opinion. I’m Professor Regina Herzlinger of the Harvard Business School.

But funnily enough, there must have been something different between WellCare and those other “insurers” that were “getting fat on our bloated healthcare costs”. Different enough that Regina Herzlinger allowed herself to be appointed to the WellCare board in 2003.

Continue reading…

HEALTH 2.0 Connecting Consumers and Providers

Health20logoIt’s official! The waiting is over. The follow-up to the first Health 2.0 conference has been scheduled.
"Health 2.0  Connecting Consumers and Providers" will be held on March 4th, 2008 at the Westin San Diego. For details, visit the Health 2.0 site. If you’re thinking of attending, you may want to act now and pre-register.  You’ll get a friendly email from us alerting you when passes go on sale. Doing this is probably a good idea as Health 2.0 User Generated Content sold out a month before before the conference. For email updates sign up for the THCB email list.

Meanwhile, the Health 2.0 media room is now open. If you’re interested in browsing recent articles on the Health 2.0 movement, this is a good starting point. If you know of a piece that we haven’t included, drop us a note. We’ll be adding more material soon, including links to blog commentary. Also coming soon: an updated Health 2.0 FAQ, pics from the September conference, user-generated content and more. 

POLICY: Socialized fire departments & trading up

Michael Millenson’s excellent and biting piece on the willingness of Orange Country Republicans to accept socialized fire departments has provoked great response. But of course this being America, even the concept of us “all being in this together” for a devastating disaster isn’t quite true.

Friday’s LA Times has an article about private home insurers running a “concierge-level” fire protection service for those in very expensive homes, and it appears that in some cases the intervention of the private firemen was the difference between saving a $3-5m home and it burning down like the one across the street.

There are obvious comparisons to the privatization of police forces—both the growth in special security companies and the over-staffing of police in tony towns compared to the under-staffing in poorer towns where there’s way more crime. And it does seem unfair that in the midst of the crisis some people got better treatment.

But I don’t think the private firemen completely defeat the concept of social insurance for health care. If you think about it, this is exactly what happens in the UK. Everyone pays into the pool according to their ability to do so. No one is sent a bill for fire protection or health care from the socialized provider, whatever their need. But in the UK and in many universal insurance companies countries, you can trade up to buy supplementary insurance that allows you to jump the queue in certain cases—a little like having the private fire guy come and spray extra retardant on your roof. But the main fire department will still be the ones coming to try to save your house when the fire actually gets into your backyard.

Of course the danger here is that everyone of any means gets the private fire insurance, and then decides that they don’t need to pay for the socialized fire department. Then, if you can’t afford private fire insurance, your house will be left to burn down—while what’s left of the underfunded socialized fire department does its best while overwhelmed by demands from the rest of the poor saps who couldn’t afford private coverage.

And that’s essentially what we have in health care now.

QUALITY: Stents cannot be killed, well perhaps not

So in the latest of the stent wars a new study suggests that Medicare has been saving money as drug-eluting stents have replaced by-passes. This of course is music to the ears of J’n’J & Boston Scientific — not to mention the odd invasive cardiologist. And they’ve been getting, shall we say, a touch aggressive about marketing their product–here’s JSK’s great entry on DTC stent marketing  at Health Populi. (By the way, Jane’s blog is really good. and is keeping those old veterans of the HC blogging world amongst us on our toes!)

However, it’s not clear to me whether the interpretation of this study hasn’t ignored two things in the context of the stent world.

The first is that earlier this year COURAGE essentially showed that medical management is better than stenting (or at least no worse). The other issues is the timing. What we really need to know is the value over the long-term. The data in this study is not old enough to know what happens in the long term–and of course in Medicare we’re all paying over the long term.

But of course four years ago in what is still one of my favorite posts on THCB, a Stanford study showed that in the long-run stents ended up costing considerably more than CABG’s — which is why I said then that we should dump the stent and have a by-pass!

X2HN, Women’s Executive Networking Conference

Want to go to a conference where there’s no chance that you have to meet Matthew? Gale Wilson-Steele (founder of MedSeek & CareSeek and one of my favorite people in healthcare) wrote to THCB about the conference that she co-founded last year. Apparently because men haven’t got X2 but a spare Y instead, they can’t come! Here’s why you should go if you don’t have a dangling Y!

X2HN was founded to accelerate the pace of healthcare improvement by providing the top-level women in all sectors of healthcare a venue for exchanging ideas, knowledge, and resources. Each year we host a space-limited 2-day Xscape where our members are recharged and inspired by learning from each other and experiencing the nation’s best programs and products.

This year we will convene January 30 – February 1, 2008 at the legendary La Valencia Hotel in the heart of La Jolla, California—a village known for its beauty, beaches, and boutiques.

The rejuvenating agenda for this remarkable event includes:

  • An Inspiring Evening with Darlene Price – Darlene, is one of America’s finest executive communications trainers. No wonder she is retained by many of the world’s top corporations. Darlene is President of WellSaid! and has received numerous honors including nine Telly Awards for outstanding corporate communications. Listen to the life-altering tale of her own healthcare experience, as Darlene sets the tone for the 2008 Xscape and focuses our hearts and minds on leading a much needed healthcare revolution—one communication at a time.
  • Pearl Sessions—X2HN-member presentations provide illumination on the numerous, interconnected facets of our healthcare system. In a few moments you will learn how your executive peers use their competencies and connections to drive important healthcare objectives.
  • Life Lesson —"Constructing a Business Plan for Life”—a female executive’s guide to applying business mindedness to the personal pursuit of meaning and happiness.
  • Workshop—Darlene Price will share the secrets to effective executive communication in an interactive training workshop.
  • Trends for 2008—A panel discussion of the top trends in healthcare improvement.

PharmaSURVEYOR in a capsule By Erick Von Schweber

THCB frequently spotlights Health 2.0 startups that are using Web 2.0 technology in new and innovative ways to solve healthcare challenges. Today we feature Erick and Linda Von Schweber, the developers of a new web-based system that allows consumers to better manage their drug regimens, allowing users to understand the trade offs involved with different drugs and reduce the odds of a potentially serious interaction. Look for more profiles of up and coming Health 2.0 startups and posts by Health 2.0 developers and entrepreneurs in the weeks to come.   

Americans are worried; millions visit web sites multiple times each month looking for information on drug side effects, interactions and efficacy, but they say their needs are not being met by the simplistic data they find. This community-in-the-making is not paranoid; adverse drug effects (ADEs) are the 3rd leading cause of death in the US, killing 218,000 people a year, yet 150,000 of those deaths are deemed avoidable if only available knowledge could be identified and effectively applied.The barrier is complexity: the typical senior, on a regimen of eight drugs, can have as many as 40 trillion alternate regimens to choose from that vary widely on ADEs, efficacy and cost. Even the typical baby boomer, on a regimen of four to six drugs, faces a trade space of millions of choices. The only recourse is reading drug information sheets and using a drug interaction checker. But these only flag problems; they don’t offer solutions.

Continue reading…

Fire Burns Away the Fog of Ideology: Can Humane Health Care Reform Rise from the Ashes? – Michael Millenson

THCB welcomes back our solid pal, the erudite Michael Millenson, for whom the sun doesn’t shine if there’s no wisecrack in the wings. Now leading a consulting firm specializing in health care quality projects, Michael is a former Chicago Trib reporter with 3 Pulitzer nominations to his credit. Michael’s groundbreaking 1997 book Demanding Medical Excellence was one of the first to call attention to the problems addressed by the Quality and Safety movements. Enjoy.

As wildfires sweep Southern California, I have been surprised that homeowners in some of the most affluent and staunchly Republican enclaves in the state have not protested the widespread deployment of government workers bearing fire hoses and driving ambulances. The pain of watching one’s life possessions burn to a crisp must almost be matched by the pain of watching tax dollars wasted on a task that private, for-profit firefighters could surely perform more cheaply and more effectively. Yet not even the richest of the fire-torn refugees has expressed regret over government intervention in their rescue.

Continue reading…

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