In the early 1980’s when I was running a small software company while attending Stanford as an undergraduate, my business activities were limited to the number of phone calls I could receive in a day. At most I could have 5-10 phone teleconferences.
In 2010, with email and social networking, all of the limits on synchronous group interaction have disappeared and I now have limitless meetings per day. When you count the emails I send, the blog comments I respond to, and the Twitter/Forums/Texts/Linked In/Plaxo/Facebook interactions, I can have 500 meetings a day.
What does that really mean?
One of my staff summarized it perfectly when I asked him what keeps him up at night
“The flow of email and expectation upon us all to respond quickly has become more challenging for me than probably most because of the great diversity of areas that I cover. I’ve been making changes and removing myself from unnecessary support queues(previously used to monitor day-to-day), delegating as much as possible, and making the needed staffing changes.”