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Category: Health Tech

THCB Spotlights: Todd Clardy, EVP Marketing at Accolade

Today on THCB Spotlights, Matthew interviews Todd Clardy who is the EVP of Marketing at Accolade. Accolade is a company well-known for being in employee/patient advocacy. They’ve created an advocacy model that focuses on creating an outstanding member experience and supporting patients through their whole journey, whether it’s an acute or chronic condition or helping people maintain their health and wellness. Where do Amazon, Google and Haven fit into this space? Find out how many people have got this and how Accolade will be expanding going forward.

Concrete Problems: Experts Caution on Construction of Digital Health Superhighway

By MICHAEL MILLENSON

If you’re used to health tech meetings filled with go-go entrepreneurs and the investors who love them, a conference of academic technology experts can be jarring.

Speakers repeatedly pointed to portions of the digital health superhighway that sorely need more concrete – in this case, concrete knowledge. One researcher even used the word “humility.”

The gathering was the annual symposium of the American Medical Informatics Association (AMIA). AMIA’s founders were pioneers. Witness the physician featured in a Wall Street Journal story detailing his use of “advanced machines [in] helping diagnose illness” – way back in 1959.

That history should provide a sobering perspective on the distinction between inevitable and imminent (a difference at least as important to investors as intellectuals), even on hot-button topics such as new data uses involving the electronic health record (EHR). 

I’ve been one of the optimists. Earlier this year, my colleague Adrian Gropper and I wrote about pending federal regulations requiring providers to give patients access to their medical record in a format usable by mobile apps. This, we said, could “decisively disrupt medicine’s clinical and economic power structure.”

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Now 30M Comcast Members Can Sync their Care Plan with their TV | Carina Edwards, CEO Quil Health

By JESSICA DAMASSA, WTF HEALTH

Quil Health CEO, Carina Edwards, tells us what’s happening at the digital health startup born from the partnership between Comcast NBCUniversal and Independence Blue Cross. The new “baby” is just about a year old. How’s it faring? And how involved are the “parents”? Carina talks about the company’s patient engagement platform that connects via phone, web, and cable TV. That means 30 million Comcast subscribers can sync their TV with their Quil app and literally ‘watch’ their care plan along with their Nightly News. Will Al Roker be making another appearance on Quil soon? This, and all the important questions about their business model and client base are answered here!

Filmed at the HIMSS Health 2.0 Conference in Santa Clara, CA in September 2019.

Jessica DaMassa is the host of the WTF Health show & stars in Health in 2 Point 00 with Matthew HoltGet a glimpse of the future of healthcare by meeting the people who are going to change it. Find more WTF Health interviews here or check out www.wtf.health.

THCB Spotlights: Jeremy Orr, CEO of Medial EarlySign

Today on THCB Spotlights, Matthew speaks with Jeremy Orr, CEO of Medial EarlySign. Medial EarlySign does complex algorithmic detection of elevated risk trajectories for high-burden serious diseases, and the progression towards chronic diseases such as diabetes. Tune in to hear more about this AI/ML company that has been working on their algorithms since before many had even heard about machine learning, what they’ve been doing with Kaiser Permanente and Geisinger, and where they are going next.

Filmed at the HLTH Conference in Las Vegas, October 2019.

From Health Consumers To Health Citizens | Jane Sarasohn-Kahn, THINK Health & Health Populi Blog

By JESSICA DAMASSA, WTF HEALTH

Jane Sarasohn-Kahn, health economist, advisor and author of “HealthConsuming: From Health Consumer to Health Citizen” explains how consumers are getting screwed by the American health system because of the industry’s lack of transparency and lack of privacy laws that protect patient data. Jane weighs in on the consumerization of healthcare, which she believes has put the patient into the position of the “payer” — but without any of the information, buying power, or right to manage their money like a true consumer. How do we, as patients, move from healthcare consumers to “health citizens”? Jane’s done the research, and she’s sharing it here!

Filmed at the HIMSS Health 2.0 Conference in Santa Clara, CA in September 2019.

Jessica DaMassa is the host of the WTF Health show & stars in Health in 2 Point 00 with Matthew Holt. Get a glimpse of the future of healthcare by meeting the people who are going to change it. Find more WTF Health interviews here or check out www.wtf.health.

6 Core Patient Portal Features to Get More Patients on Board

By SANDRA LUPANOVA

Healthcare providers are moving forward with their digital initiatives, pursuing intranet development, implementing e-prescribing software, and deploying EHR systems and patient portals to enhance patient care, maximize staff efficiency, and improve the bottom line.

However, while medical professionals are largely enthusiastic about digital healthcare solutions, the disparity between the rate of clinical support and patient utilization of some of this software, patient portals in particular, is enormous. Even though patient self-service solutions have become ubiquitous in medical facilities nation-wide, over 62% of US hospitals report that their patient portal systems are used by less than a quarter of all patients.

Patients still don’t see enough value in patient portals, voicing concerns over the steep learning curve, lack of training, anxiety regarding data security and confidentiality, and other issues. Addressing these challenges is critical to encouraging patient buy-in and getting more patients involved in their health.

Since most medical facilities in the country already have patient portals in place, the next step to overcome barriers to their adoption is to expand these systems to deliver features that will get more patients involved.

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Livongo’s Post-IPO Plans? | Glen Tullman, Livongo

By JESSICA DAMASSA, WTF HEALTH

What’s next for digital health’s premier IPO, Livongo? Executive Chairman Glen Tullman says “the best day of going public is the day you go public,” but there’s got to be more to it than that right?! We get inquisitive about acquisitions, keeping the market happy, and how his applied health signals company is blurring the lines between tech and healthcare. Is Livongo a tech company or a healthcare company? What does that AI-plus-AI really add up to?

Filmed at the HIMSS Health 2.0 Conference in Santa Clara, CA in September 2019.

THCB Spotlight: Kuldeep Rajput, CEO of Biofourmis

Today on THCB Spotlight, Matthew catches up with Kuldeep Rajput, the founder and CEO of Biofourmis. Biofourmis uses biomarkers and sensors for health management, in pursuit of this dream of predicting disease before it happens so we can improve and health outcomes. The key question here is, how do you take a known pharmacotherapy and combine that with a digital solution so that it can synergistically act on patients to drive meaningful outcomes?

Biofourmis announced this week that they are acquiring Biovotion, as well as a commercialization deal with Novartis. Why did a device-agnostic platform decide to acquire a biosensor company? For the contract with Novartis for a major rollout of their heart failure platform across Asia—what are they trying to accomplish?

THCB Spotlight: Dr. Pascal Zuta, CEO of Gyant

Today on THCB Spotlight, Matthew catches up with Dr. Pascal Zuta, the Co-Founder and CEO of Gyant at HLTH. Gyant is a digital “front door” for hospitals which helps patients find the right care. In their vision, health care software should not smell like a hospital—they’ve worked to infuse their system with fun and empathy, with the goal of building a system that can follow someone all the way along their patient journey in an empathetic way in which AI and humans work together seamlessly.

What Google Isn’t Saying About Your Health Records

By ADRIAN GROPPER, MD

Google’s semi-secret deal with Ascension is testing the limits of HIPAA as society grapples with the future impact of machine learning and artificial intelligence.

Glenn Cohen points out that HIPAA may not be keeping up with our methods of consent by patients and society on the ways personal data is used. Is prior consent, particularly consent from vulnerable patients seeking care, a good way to regulate secret commercial deals with their caregivers? The answer to a question is strongly influenced by how you ask the questions.

Here’s a short review of this current and related scandals. It also links to a recent deal between Mayo and Google, also semi-secret. A scholarly investigative journalism report of the Google AI scandal with London NHS Foundation Trust in 2016 might be summarized as: the core issue is not consent; it is a conflict of interest at the very foundation of the information governance process. The foxes are guarding the patient data henhouse. When the secrecy of a deal is broken, a scandal ensues.

The parts of the Google-Ascension deal that are secret are likely designed to misdirect attention away from the intellectual property value of the business relationship.

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