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Now, Sleepless in San Francisco

Having returned from Seattle, the persistent itching from the sand-fly bites of Roatan has awakened me at 5 a.m. So I’m commenting on three pieces of news, which I’ve commented on before here and at Spot-On.

First, United HealthGroup has introduced two new things this week. One is is a consumer portal/WebMD competitor called myOptumHealth, which gave a sneak preview (and was a sponsor) at the Health 2.0 Conference in October.

At first blush I like the look of what they’ve pulled together, although the about us section doesn’t exactly tell you much about who owns Optum! But the really interesting product United launched this week was aimed right at me. It’s an option to repurchase your individual health insurance without being re-underwritten and rejected.

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Moving up the health care value chain

Last week, I participated in a very cool live podcast with the ReadWriteWeb editor Richard Macmanus. While I am finishing up my commentary based on that experience, I did want to comment on another post by Richard who is one year into his diagnosis of Type I Diabetes. He mentioned that his favorite Health 2.0 application was MyMedLab.

In full disclosure, I serve as an advisor to
the company as well as a participant on the call that was conducted. I
became involved with MyMedLab while conducting my own survey of
promising Health 2.0 companies, tools, and technology. I was intrigued
by their Health 2.0 delivery model of leveraging the internet to remove
inefficiencies of time, location, and physician approval for routine
wellness laboratory testing.

I became convinced after using the service for myself. Since I
hadn’t ordered lab test since my medical school entrance physical exam,
and I was preparing for an upcoming physical, I ordered the baseline
wellness tests I knew my primary care provider would want (conveniently
organized by “profiles” – individual tests that are grouped together to
provide disease or organ system specific information
). I wanted to
maximize my time with my doctor and come prepared with as much
information to review during our appointment as I could.

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Using real-time, real patient data to guide medical evidence

The NYTimes had a recent article on real world testing of drugs. This raises questions, such as how are consumers to be informed today? 

There are limited head to head
trials, and almost all of the data comes from highly selected groups of
individuals under conditions that are nearly impossible to replicate in
the real world. Ivory tower medicine indeed, giving us the best case
scenarios only…but far from the outcome impact for all the spend and
utilization occurring in very different ways out in the real world.

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Fibroid Tumors: What You Need to Know

In her just published 8th book on women's health, Biologist Winnifred
Cutler takes the terror out of fibroid tumors.  In HORMONES AND YOUR
HEALTH: A SMART WOMAN'S GUIDE TO HORMONAL AND ALTERNATIVE THERAPIES FOR
MENOPAUSE
, she writes:

     "Fibroids are about as common as freckles.  They are benign and
occur in more than 70% of reproductive-age women."  ***Fibroids should
not be confused with cancer or a risk of developing cancer.

Dr. Cutler recognizes that unwanted bleeding caused by fibroids
understandably alarm women and scare some to rush into surgical removal
of the fiborids, or worse, of the entire uterus i.e. an  unneeded
hysterectomy (which Dr. Cutler generally opposes.)

Importantly her new book alerts women to the "turf battles" among
various medical specialists competing for the business of fibroid
treatment and the 4 effective treatments if they are causing problems.
She shows women which specialists are trained to perform which
procedures.

An important theme throughout her book is encouraging women to:
-Take Command

If you having a problem with fibroids, I hope you will seriously study
the information presented here. Your informed, dignified command of the
facts can profoundly affect the solutions you seek and find. Don't be
in a rush to get the process over with. Every surgery provides fodder
for future medical problems. Surgery is dangerous. Reject the attitude
of, "when in doubt, cut it out."

To learn more read  Hormones and Your Health: The Smart Woman's Guide to Hormonal and Alternative Therapies

     ************

Leading medical experts praise this book:
"Winnifred Cutler's message is clear, precise and correct that women
have choices as far as hormone therapy is concerned and they are in
charge."

-Dr. Alan De Cherney, MD., Editor in Chief of the medical journal Fertility and Sterility.


"Excellent"

Dr. John Sciarra, MD, PhD, past president International Federation of Gynecology and Obstetrics

We hope you will visit the Athena Institute for Women's Wellness website to learn more about Dr. Cutler's new book and research;

http://www.athenainstitute.com/hormonesandyourhealth.html http://www.athenainstitute.com/mediaarticles/moremag2.html

The Benefit of the Doubt

Valjones

By

Today a dear friend of mine told me a horror story about her recent trip to a hospital ER. She has kidney stones, with rare bouts of excruciating pain when they decide to break off from their renal resting place and scrape their way down her ureters.

My friend is a stoic person who also doesn’t like to cause trouble for others – so when she was awoken at 4am with that same familiar pain, she decided not to call an ambulance but rather drive herself to the ER. She also chose not to call her doctor out of consideration for his sleep needs.

She managed to make it to the triage desk at her local hospital and was relieved to see that the ER was quite empty. There were no ambulances in the docks, no one in the waiting area, and no sign of any trauma or resuscitations in the trauma bay. She approached the desk trembling in pain and put her health insurance card, driver’s license, and hospital card on the desk and let the clerk know that she was in incredible pain.

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Sleepless in Seattle

In a 36 hour span I left the mountains of Copa Ruinas in Western Honduras, had dinner in South Beach, Miami and after stopping off to see that Health 2.0 central in SF hadn’t collapsed, ended up in Seattle. I woke up early (had to get that in there to match the title) and hustled off to the main symphony hall because it’s the 25th anniversary of the Group Health Center for Health Studies. (The research arm of Group Health Cooperative of Puget Sound)

There the question of the day is, why haven’t integrated group practices (like Group Health & Kaiser) spread across the nation? And is there something that the new Administration can do to help make it so?

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Who Will Speak for Independent Physicians at the Reform Table?

By

Talk to the chief executives of American’s prominent health –care institutions, and you might be surprised what you hear:

Reece

When it comes to medical care, the United States isn’t getting its money’s worth…A high-performance 21st century health system, they say, must revolve around the central goal of paying for results. That will entail managing chronic diseases better, adopting electronic medical records, coordinating care, researching what treatments work, realigning financial incentives to reward success, encouraging prevention strategies, and, most daunting but perhaps most important, saying no to expensive, unproven therapies. — Ceci Connolly, “U.S. ‘Not Getting What We Pay For.’”

As we approach the Obama administration’s dawn, health care institutional leaders, think tank experts, and politicians recently gathered in Washington, D.C. to pronounce what needs to done to fix the system. The Washington Post reported that leaders from Mayo, Kaiser, Virginia Mason Medical Center, the UnitedHealth Group, and other leading health care organizations were there.

No Complaint
I have no complaint about the executives’ conclusions or opinions issued therein. I note, however, that leaders representing independent physicians were not there to give their point of view. Practitioners presumably were too swamped taking care of patients and trying to meet the bottom line. They rarely have the time or money to spend attending august gatherings.

One Quibble
My only quibble is that those who go to reform meetings rarely represent clinicians in the trenches – those who deliver over 80% of the care. Instead those who go represent the “adminisphere” of institutions, those managing the affairs of large organizations. Not represented are the practicing physicians outside those institutions, who are less well-organized and who speak with multiple voices.

Modest Proposal

I have a modest proposal – that we strive to place practicing physicians at the reform table. As everybody knows, the Clintons’ 1994 reform effort ignominiously collapsed for want of input from those who delivered the care. In retrospect, one reason for that effort’s failure was the absence of practicing physicians and practicing hospital administrators in the Clinton task force of more than 1,000 contributors, composed mostly of Congressional staff, academics, and policy wonks.

The Clinton effort proposed a universal managed competition system that few understood, that was so complex, so unrealistic, and so fraught with managed care jargon that Harry and Louise had an easy time shooting it down. Ira Magiziner, the senior health care advisor to the Clinton task force, unlike Mafia dons, was said to offer a favor that nobody understood.

This Time Around
This time around, we are told, things will be different.  “The reform stars,” says the Post, “will be aligned,” Among physicians, insurers, academics, and corporate executives from across the ideological spectrum, “there is remarkably broad consensus on what ought to be done.”

A Spoilsport Speaks

I don’t want to be a spoilsport, but I’m not so sure. Health plans, private Medicare plans, device manufacturers, pharmaceutical firms, and others in the supply chain who profit from the status quo will have lobbyists willing and ready to challenge reform assumptions and will not be taken by surprise. Independent physicians, weary of harassments and low reimbursements from Medicare and Medicaid and private plan followers, are leery of government efforts that infringe upon their autonomy and sovereignty.

Escalating Physician Shortage

Let us not forget the looming physician shortage at the primary care entry level of patients into the system.  Universal coverage without primary is access is meaningless. Just ask Massachusetts citizens. And if Congress follows its formula for cutting Medicare by 21% in June 2009, we will have a political donnybrook of unimaginable dimensions on our hands. If that cut occurs, it is likely 1/3 of physicians will no longer accept new Medicare or Medicaid patients. The outcry from the disenfranchised but entitlement-minded populace will be thunderous.

No Single Organization Represents Independent Clinicians

As things now stand, no single organization speaks for independent practicing physicians.

  • Not the AMA, which now has only 1/5 of physicians as members, which is perceived to be on side of specialists in its coding system, and which has failed in such things as broad20malpractice reform, the bête noir of most doctors.
  • Not the MGMA, whose 2800 members are made up mostly of practice managers of groups.
  • Not the Medical Group Association, which is comprised of the multispecialty megaclinics of America, who care for about 10% of Americans.
  • Not the Association of American Medical Colleges, representing teaching hospitals, academic medical centers, and whose mission is serve and lead the academic medical community.
  • Not the New England Journal of Medicine, a liberal publication – the voice of academic medical community and advocates of government mandated universal coverage.
  • And certainly not America’s Health Insurance Plans (AHIP), 1,300 strong, which serves as a surrogate for American business, covering 150 million Americans, and whose policies are not necessarily in the best interests of independent physicians.

It is largely practicing physicians’ own fault that no unified voice represents their work on the front lines.  Doctors are fragmented into more than 100 different specialties, each with its own ax to grind. This overspecialization has clouded and diluted the common interests and has produced doctor disarray across the practitioner spectrum. And because most doctors function in democratic autonomous small groups in which each participant has veto power, they are not as well organized or purposeful as hospitals, payers, suppliers or drug firms.

Who Speaks for Independent Practitioners
As I see it, three organizations are rising to represent the voice of frustrated independent practicing physicians who want a voice at the health reform table and who seek to change the shape of American medicine.

Sermo – This social networking website formed two years ago. It is open only to physicians and has about 100.000 participating doctors. Its purpose is to let doctors openly present cases to each other, learn from each other, give early evidence of adverse drug reactions or positive drug effects, voice their complaints, suggestions, and observations about the current health system, and to unite on issues relating to reform. Sermo physicians are not happy with with system, tend to favor consumer-driven care, harbor a deep angst against health plans, and do not believe EMRs represent the Holy Grail that will lead the system onto higher ground. Sermo’s participants are in the late stages of issuing an Open Letter to the American Public signed by 10,000 physicians about their grievances.

The Patient-Centered Primary Care Collaborative (PCPCC)– Paul Grundy, MD, an IBM physician executive, deserved credit for being the moving force behind this collaborative. As a buyer of care worldwide for IBM, he had observed that countries with a broad primary care base have higher satisfaction, higher quality, and better outcomes than the U.S.

The organization, now about two  years old, is coalition of primary care organizations (America Academy of Family Physicians, American College of Physicians, American Academy of Pediatricians, and American Osteopathic Association), major employers, consumer groups, quality organizations, and health plans.  Its main purpose is to advance primary care and increase its numbers to improve care, sustain the system, and change the mode of compensating physicians. Irrefutable evidence shows a broad primary care base cuts costs, improves care, and enhances outcomes.  Though multiple initiatives at the state and federal levels, the PCPCC is pushing the concept of the Medical Home, led by primary care physicians and their teams, to offer coordinated comprehensive care at one location.  These initiatives are running into political resistance from some quarters and are at the lift-off stage. Given the tyranny of the status quo and profitability of entrenched special interests, progress may be fitful and slow, but is nevertheless underway.

The Physicians’ Foundation – Created in 2003 with assets of $98 million as the result of a successful claims action suit against major insurers, the Foundation represents state and local medical societies, which have a much larger membership than the AMA, perhaps because they are closer to the ground and know intimately the concerns of their members.

The Foundation seeks to improve care delivered by its members through grants and through surveys highlighting their problems. It has issued grants worth $22 million to 41 member organizations, often relating to EMRs, but found members were ill-equipped to implement these systems and to use them in a productive way with adequate return on investment or improvement in practice quality.   On November 18, the Foundation released results of a national survey mailed to 270,000 primary care physicians and 50,000 specialists.

The survey, released to national news media, received wide exposure. It indicated a deep loss of morale among primary care physicians, with 78% of respondents saying a shortage of physicians existed, 49% saying in the next three years they planned to reduce the number of patient seen or to retire, and 60% indicating they would not recommend medicine as a career to young people. More and more physicians are seeking a way out. Growing numbers are seeking hospital employment and non-clinical positions.  Through this survey and other efforts, the Foundation hopes to persuade policymakers that something has to be done to address the concerns of primary care doctors and to ward off an impending and escalating physician shortage.

Such a shortage no doubt will create a political crisis. The Foundation believes compensation methods for rewarding primary care doctor’s needs to be overhauled, and the 21% cut in Medicare fees, scheduled for June 21, 2009, must be averted.

Conclusions
Unhappy doctors are groping to find a unified voice, expressing their frustrations with the existing health system.  Certain organizations – Sermo, Patient-Centered Primary Care Collaborative, and The Physicians’ Foundation – are emerging as vehicles to influence policymakers, to express physician unhappiness, to warn pervasive loss of morale will produce further physician shortages, and to predict these shortages may lead to an access and a political crisis.

Political reforms that expand coverage are certain to exacerbate the physician shortage and magnify defects of the system. The solutions may lie in more equitable payment reforms, more formal and larger physician organizations, in more hierarchical organizational structures and in salaried employment.  Primary care physicians and specialists will need to find common ground to end doctor disarray and to serve patients better in a more coordinated and comprehensive fashion, or the greater physician community will continued to whipsawed between more organized entities seeking a larger part of the health care pie.

**********@*ol.com“>Richard L. Reece MD is a retired pathologist who believes in the abilities of practicing doctors and their patients to control and improve their health destinies through innovation. He is author of ten books. The latest is Innovation-Driven Health Care: 34 Key Concepts for Transformation.

Nudging the value glacier

In just two years, seniors will spend a quarter of their monthly Social Security checks on Medicare out-of-pocket expenses, including premiums, co-payments and deductibles.Meanwhile, Medicare bookkeepers predict total health spending in the U.S. to increase from 2.2 trillion today to 4.3 trillion in 2017.

At that rate of growth, it won’t be long before the entire Social Security check goes toward medical care. So what’s the solution?

Barry Straube, CMS chief medical officer, said the solution is transforming Medicare into an active purchaser that seeks to get more bang — in terms of high quality care and improved health — for its buck.

In health care lingo, that’s called value-based purchasing – the topic of a two-day conference put on by the ECRI Institute that Straube,and other health care bigwigs attended this week in Washington D.C.

“Medicare should be paying for care that promotes health, prevents complications, optimizes quality and efficiency, and keeps health care costs down,” Straube said. “… We have a system that arguably is based on resource consumption and volume irrespective to the value associated with that care.”

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Technology should promote patient involvement not replace it

This post came as a comment by SR to Dr. Kibbe’s piece on electronic medical records. It’s a great consumer perspective and worth reprinting in full. — THCB Staff

Health Care consumers and patients have a wide range of interests,
needs and values that vary across our lifespans and circumstances and
hopefully there will be many different tools, products and services
provided to both providers and users of health care.

For example, my 70-year-old retired father is the head of a neighborhood
wellness program with over 3,000 people and maintained a family blog
during my mom’s cancer treatment but doesn’t own a cell phone and would
rarely change physicians despite differences in quality. I am rarely
ill, and yet expect SMS alerts if a lab test is done and want my
clinical records to link with my Nike tracker in my shoe as well as
apps on my Iphone.

I envision a system similar to the financial sector (bad example
right now perhaps) where you are able to move your information from
clinician to clinician (online bank statements = EMR) supplement that
with information gathered via other ancillary providers (investment
account at E-trade) take all of that information into my PHR (without
entering most of the data so it is similar to downloading into
Quicken) adding in some personal data (from my nike+ sensor and mobile
apps that track my diet and yoga classes) and generate reports (like
turbo tax) to share with some of my providers

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Patients still choose docs based on word of mouth

Patients still choose where they receive care based on good old word of mouth and referrals from their doctors, despite numerous Web sites and initiatives aimed at giving them information to compare the cost and quality of doctors and hospitals.

That’s the finding of a new national study released today by the Center for Studying Health System Change (HSC) and funded by the California HealthCare Foundation.

The key findings were:

  • In 2007, only 11 percent of American adults looked for a new primary care physician. In doing so, half relied on recommendations from friends and relatives, 38 percent relied on physician recommendations, and another 35 percent used health plan information.
  • When choosing specialists, nearly all consumers relied exclusively on physician referrals.
  • Use of online provider information ranged from 3 percent for consumers undergoing procedures to 7 percent for consumers choosing new specialists to 11 percent for consumers choosing new primary care physicians.
  • Very few of the 35 million adults who underwent a medical procedure used information other than the doctor’s referral in deciding where to seek care.

The bottom line: All the hoopla about consumer shopping and seeking out the bargains and best value for themselves, may be just that – hoopla.

How do all the Health 2.0 platforms launching into this area plan to change this ingrained consumer behavior?

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