Kent Bottles is hosting Grand Rounds over at SoundPractice.Net. He thinks that I’m always modest….but he may perhaps be poking fun!
TECH: JD Kleinke–the Arianna Huffington of health care
JD Kleinke has a great article in this months Health Affairs in which he gets into the meat of why our bastardized health systems multiple contradictory incentives prevent the kind of open standards developments that brought ATMs to banking and bar-coding to retail. The answer, he says is a public works program akin to the Moonshot.
I have lots of positive things to say, but as this is me reviewing, first a few minor quibbles. JD says that:
The insurer WellPoint experimented with this problem by controlling the direct cost, offering 25,000 of its high-volume physicians an e-prescribing device free of charge. The popular press did its usual glass-half-empty health care reporting: An Associated Press reporter noted that one-quarter of physicians did not accept the systems, rather than the more quantitatively relevant fact that three-quarters did.
Actually the news is worse. Wellpoint offered either a free computer (allegedly with an eRx product on it) or a handheld eRx system. They didn’t insist that doctors signed up with the eRx service they were touting. Now doctors not being dumb. most of them took the free computer, which if it’s not a replacement for the 286 on their office clerk’s desk, they are now using for stock trading and their kids homework. Very, very few signed up for the handheld or started the eRx service. Wellpoint offered a good example of how to do this wrong.
JD also says:
Similarly, it was only under the threat of reimportation that the drug companies became willing, reluctantly, to publish drug prices, which they began to do in 2004. Their stock prices have yet to recover for this and numerous other reasons, most of which relate directly to pricing transparency, delivered via the Internet.
Again not quite all true, as it was the decay in the pipelines of the major companies that cause their stock prices to tumble. But for sure they’d rather you didn’t understand their pricing intricacies– and you don’t! And that of course goes for the PBMs too.
But apart from my minor quibbles with his analysis (and George Halvorson thinks that insurers are doing better than JD gives them credit for in terms of data interoperability — although I doubt George has ever used the same customer service line at a local Blues that I have to!), JD’s conclusion about what’s wrong with health care IT is spot-on.
All of these health system actors are allowed to indulge in this economically self-serving behavior because, aside from two exceptions noted momentarily, there is no unifying economic stakeholder in the health status of any individual American. The persistence of job-based insurance—combined with the constant movement of the insured person across jobs, insurance plans, and care settings—galvanizes the fragmentation, economic conflict, and persistence of FFS reimbursement. Lack of information, gross inefficiency, and shoddy quality generate more money for providers, and health insurers who should be motivated to do something about this are captive to conflicting business agendas that compel them to block access to information, slow down transactions, and hold onto money in the short run, even at the expense of persistently gross inefficiency and shoddy quality over the long run. Viewed through this lens of "realeconomik," it is easy to see that health care’s IT problems are not IT problems at all; they are health care system problems.
And of course the logical extension of this is not that IT will save the day — on its own it can’t, but that we need all incentives and payments in a single insurance pool, or multiple pools that have risk adjusted between them. This is of course what the single-payer crowd and Alain Enthoven have been saying for nigh on three decades.
The remarkable thing about all this is just how easily fooled JD was back in the 1990s when he wrote a book called Bleeding Edge extolling the virtues of the market solution, and was one of the fellow travelers in the Reggie Herzingler pack. He even wrote a remarkable article in Health Affairs that claimed that Columbia HCA was creating a whole new infrastructure for the way health care worked because it was supposedly selling some share in its hospitals to local doctors. Indeed Columbia’s ads at the time said that "health care had never worked like that before". Several rather more seasoned health care policy luminaries like Uwe Reinhardt, Jeff Goldsmith and Bruce Vladek took turns in their commentaries in the same Health Affairs edition ripping JD to shreds, and within a few months the Federal investigation of Columbia/HCA proved that health care never had worked liked that before, at least not to the extent to which Medicare was systematically defrauded by one organization.
The good news (and it is good news) is that rather than seeking solace by reinterpreting his analysis, Kleinke pretty quickly realized that the free-market ju-ju juice he’d been drinking didn’t work for health care. His book Oxymorons (for which I attended rather a fun launch party in San Francisco) came out only two years later, basically showing JD saying that everything he’d thought about market driven health care was wrong. Not only am I not criticizing him for changing his mind, I applaud him for it. Another great commentator, Arianna Huffington, made a similar journey from free-market zealot to born again progressive at about the same time. Even I was a teenage Libertarian who voted for Maggie Thatcher. So there is hope for those of you who still won’t face the facts.
Of course the implications of Kleinke’s piece are less fun. It all goes back to basic Marxism and structural-functionalism — those with the power will control the outcome just as long as they can. I saw David Brailer speak and agree with Kleinke last year. He said that there was no business reason for interoperability. Kleinke lays out why there aren’t in most sectors of health care. However, Brailer then went on to claim that the US would soon have an fully functional interoperable health care IT system that was to be better than any other nations (including of course those nations which are a) both investing money and b) already have that single incentive system thing sorted out. Perhaps Brailer knows something about the likelihood of single payer that the rest of us don’t, but I somehow think that he blows smoke.
So given that there won’t be serious incentive (i.e. insurance) reform, the best hope remains that we do discover the mythical ROI in health care IT. I am slightly less pessimistic than Kleinke about this. Yesterday I saw a talk by the CEO of a medical group in Utah that has had a very successful implementation of an EMR system, and has managed to eliminate costs from its operating budget, and take on more doctors without adding support staff. It’s even now making money by "leasing" its EMR system to other docs in the community. Similarly my recent analysis of the ePrescribing market (coming out soon to a web site near you) shows that in several cases the adoption of an ePrescribing system reduced overtime costs and improved patient flow in small physician practices. So on a organizational level there can be an ROI from systems like EMRs and ePrescribing. That is the best that we can hope for absent a legislative miracle.
Kleinke has the right solution to actually fix the overall problem — a return to the days of FDR (and Eisenhower too).
So too with the building of a national, ubiquitous, interoperable HIT system. The federal government can and should write the huge check and be done with it. Even with the inevitable graft and corruption that would ensue, this massive public investment would pay for itself many times over. Walker and colleagues have shown that the direct cost of building a national HIT system is $276 billion (in today’s dollars) over ten years but that the investment would generate direct savings of $613 billion during those same years and $94 billion per year thereafter.These savings do not include any of the ancillary benefits, such as massive reductions in endless administrative rework or the vast savings gained through better management of chronic disease.As Walker and colleagues point out, "The clinical payoff in improved patient safety and quality of care could dwarf the financial benefits projected from our model."
Of course Kleinke then notices the real world.
Back in the real world, the suggestion that the federal government fix this intractable problem by writing a check for a quarter of a trillion dollars is pure political fantasy. It makes economic and technical sense, and it is not without political precedent; however, no one in today’s Washington with the political power to say so would keep that power after saying so. The very idea of a public works project (at least within our own borders) sounds like an artifact from an era eclipsed by nearly three decades of hostility toward government-based solutions to domestic problems, combined with a seemingly religious belief in marketplace solutions for all of them.
But hang on a minute, what just happened last week? We decided as a nation to spend $200 billion rebuilding New Orleans. And not three years ago we apparently decided to spend double that on invading Iraq. And, unlike Iraq, at least with a health care infrastructure we know there’s some chance of getting a return on the "investment".
And even better is that we’re already spending the money, or at least it’s there buried in the $750 billion each year that the Federal and state governments shell out for Medicare, Medicaid, the VA, DOD, county hospitals, et al. So a redirection of that money coupled with a mandate about getting payments on one platform and everyone using EMRs may well work. All we have to do is convince Congress that it matters. Can we somehow get this on the agenda of the loony Christian right? Perhaps we can tell them that Terry Schiavo was killed by an IT failure!
But the bigger problem always gets back to those incentives–and while JD tells the Feds to spend all that money, he never says the obvious, which is that creating the Federal health IT payer system wont a) cure the ability of insurers to game the system, b) will still leave providers the incentive of doing more and more, which in turn will (combined with the insurers’ cherry picking c) price more and more people out of insurance. JD bases his optimism in part on the fact that a hysterical (in both senses of the word) Regina Herzlinger thinks that pay-for-performance will make health care worse by suppressing new innovative treatments, and that the market driven system that Kleinke skewers so effectively will cure all ills. While it’s good that JD’s come over from the dark side, and clear that Reggie’s too far gone for any hope, I fear that her opposition alone is not quite enough to ensure that JD’s plan is a complete success.
So we need to go the whole hog. We need a regulated, mandated IT infrastructure for health care, and we need a regulated, mandated universal insurance pool which is forced to use the correct incentives (either structureal or Enthoven’s quasi market-based ones), that will get the IT system to point its light at the right things.
Blackford Middleton gets this close to right in his commentary…oh you’ll just all have to subscribe to Health Affairs.
HOPSITALS: Universal stopped from saving its people by FEMA
We’ve by now heard of the real heroics performed by HCA to get people out of Tulane Hospitals (and the city owned hospital next door). Yesterday Bob Herbert’s NY Times Op-Ed highlights a case I missed where another for-profit corporate parent Universal tried to help one of its hospitals — Methodist — and incredibly FEMA basically requisitioned all their equipment and supplies. None of them got to the hospital. Herbert writes:
Bruce Gilbert, Universal’s general counsel, told me yesterday, "Those supplies were in fact taken from us by FEMA, and we were unable to get them to the hospital. We then determined that it would be better to send our supplies, food and water to Lafayette [130 miles from New Orleans] and have our helicopters fly them from Lafayette to the hospital."
Significant relief began to reach the hospital on Thursday, and by Friday evening everyone had been removed from the ruined premises. They had endured the agonies of the damned, and for all practical purposes had been abandoned by government at all levels.
I can’t find any news story backing this up, other than confirmation from Universal that Methodist is indeed closed, but while Herbert may be a woolly liberal opposed to everything that Bush stands for, it’s unlikely that a for-profit hospital company is making this up just to upset the Administration.
TECH: Are stents a waste of money? Maybe
This takes me back to one of my favorites. Two years ago a Stanford study suggested that we should dump the stents and have a by-pass instead, because they were more cost-effective. Stents only delayed the need for by-pass surgery. At the time I was poo-poohed by a couple of cardiologists who told me that it was all different now that we had drug-eluting stents. There wouldn’t be the restenosis that had made earlier bare metal stents in-effective. And indeed the drug-eluting stents have been so effective that their success has actually been a little too much for Boston Scientific to handle! It’s made so much money of its stents that its stock has fallen as Wall Street doesn’t believe that it can pull a smash hit like its Taxus stent off again!
But now with Medtronic introducing its new stent, some studies are emerging that question the value of the drug eluting stents. Last week’s news was that:
A study released at this week’s meeting, one of the largest clinical gatherings in Europe, indicates that drug-coated stents made by J&J and Boston Scientific aren’t cost-effective for all patients and should be restricted to those at highest risk for heart attack. The study will be released in the British medical journal Lancet on Saturday. In the study of 826 patients undergoing angioplasty, researchers from the University of Basel in Switzerland said that the higher cost of drug-coated stents was not compensated for by lower follow-up costs.
Although patients who received drug-coated devices experienced fewer heart attacks and deaths than those who were given the bare-metal variety, the added cost of avoiding one major complication using the drug-coated device was the equivalent of $22,815, the researchers said.
Of course as one technology strikes out, the new one is always there to replace it.
Fridley-based Medtronic Inc. gathered steam over the weekend after releasing two studies that claim its version of the device, called Endeavor, is durable over longer follow-up periods and shows no indication of clotting. After Endeavor received European regulatory approval on July 29, Medtronic launched the device in 75 countries worldwide, with a U.S. introduction anticipated in 2007.
But then later in the week yet another study came out in the NEJM suggesting that minor heart attacks do equally well with drugs as opposed to stents.
In a study colliding with established practice, recovery from small heart attacks went just as well when doctors gave cardiac drugs time to work as when they favored quick, vessel-clearing procedures. The surprising Dutch finding raises questions over how to handle the estimated 1.5 million Americans annually who have small heart attacks – the most common kind. Most previous studies support the aggressive, surgical approach. "I think both strategies are more or less equivalent. I think it is more a matter of patient preference, doctor preference, logistics and, in the long run, it could be a matter of cost," said the Dutch study’s lead researcher, Dr. Robbert J. de Winter of the University of Amsterdam.
Let’s hope for the sake of Boston Scientific, J&J, Medtronic and invasive cardiologists across this great land that no one from CMS or an insurance company reads the New England Journal! Although to be fair, the drugs they used to combat the heart attack weren’t exactly cheap anyway.
THCB: PharmaBlogging
I’ve been told (or at least like to believe) that I’m an entertaining speaker, and I’ll be doing a little bit more in the coming months. One conference that is relevant to many readers is being put on by some folks including John Mack, and it’s called PharmaBlogging, and I’ll be giving the overview presentation on healthcare and medical blogs.
The conference is November 14-15, 2005 at the Sheraton University City Hotel in Philadelphia, PA and of course it has its own blog. Go there to look, but most of the conference is about how to use and work with blogs if you are in the pharma businesses. (Yup, the little box to the right here is a reminder…)
Meanwhile, I’ll be getting some audio and video clips up on the site soon, so you can all see what my hairstyle was like back in the day I had some!
TECH: Google, blogs, IT will save the day, blah blah
So a ton of news today, but also a ton of work for your host from outside the blog world requires some brevity. So go look elsewhere for more on these, although you’ll get the caustic comment from me.
First up Google enters blog searching. This is supposed to make Technorati et al very scared. I actually don’t understand how to use Technorati, but I understand how to use Google. (BTW somehow Google already searches THCB stories). My educated blog friends tell me that Technorati is important and so Google must be on to something. However, they totally screwed up Blogger when they bought it — so much so that I left it and went to TypePad despite the fact that Typepad costs money and Blogger is free! Hopefully they do searching better than tools.
Second, another study, this time from RAND says that the healthcare system can save a gazillion dollars ($162billion or maybe 10% a year) if it would only use IT better. Ha, bloody ha. Exactly who is going to give back their share of the pie? And by the time that happens we’ll figure out that $162 billion is about the annual increase of health care spending, so we’re just back to where we were the year before. I’m not at all convinced that these grandiose studies with their huge mythical numbers help, but the key is that we need something to start health spending going down year after year — not up — if I’m really going to be impressed. Unlikely!
POLCY: HDHPs, employer insurance and regulation the Cato Way | SignalHealth
Over at Signal Health Tom Hilliard has been having an entertaining time with Mark Pauly and the boys from Cato. Go over there and take a look at the latest round of back and forth. Suffice it to say that if Mark Pauly had to buy his insurance in the individual market rather than receiving from the Ivy League Ivory Tower he sits in, I suspect that he would be rather more concerned about the way the individual market works, particularly the 20% he acknowledges doesn’t work well.
Meanwhile, Eric Novack and I are both reading Cato’s Michaels Cannon and Tanner’s latest work which is out today. (I had planned on a pre-publication review but then again…) We’ll be discussing it in another podcast sooner or later, but you’ll get the basic idea from the SignalHealth discussion.
Meanwhile, Health Affairs has some numbers out about the rise of the HDHP and the HSA. You can see the full article here. But here’s the abstract pull:
Almost 4 percent of employers that offer health benefits offer one of these arrangements in 2005, covering about 2.4 million workers. Deductibles, as expected, are relatively high, averaging $1,870 for single coverage and $3,686 for family coverage in high-deductible health plans with an HRA and $1,901 for single coverage and $4,070 for family coverage in HSA-qualified high-deductible health plans. One in three employers offering a high-deductible health plan that is HSA-qualified do not contribute to HSAs established by their workers.
The last line is by far the most significant (hence my bolding it). Even though the HSA is supposed to be the employees benefit, in fact in a third of the cases setting up a HDHP is straight cost-shifting to the employee. You were getting something and now you’re getting nothing to deal with the first chunk of medical expenses. So at least those employers have figured out how not to screw over their own risk pools (assuming that they keep some of that money that would have ended up in the HSAs in reserve to cover the expensive cases). You know that the rest of them will go down that path too — in fact a survey that was covered in this THCB article confirmed it a while back. Oh, the joys of a "jobless recovery".
And of course employers are getting out of the game of providing insurance anyway. Another Kaiser Foundation survey this morning confirms that the percentage of employers offering insurance has gone from 69% in 2000 to 60% in 2005. In effect the HDHP over time offers the employer a way to get out of the game without having to bear the shame of leaving the field completely.
This of course continues to boil the frog….
Finally, it does make me chuckle that in the comments to this post about Medicare Part D, Eric Novack is apparently appalled that a combination of lobbying from drug companies, PBMs, health plans and providers mixed in with the endemic scratch my back corruption of the current Administration and its leaders in Congress ended up with a welfare plan for them all called Medicare Drug Coverage. But it’s a little weird that he thinks that the water-carriers for the Administration over at Heritage are actually surprised. The guys from Cato might be forgiven for being true believers, but Heritage, AEI and the rest sold their souls long ago, and know exactly how they’re dealing with.
CODA: I hate to link to Tech Central Station given how dishonest it is in its lack of transparency, but if the funny Cato boys will insist on writing there, then this one from Randy Balko is worth a chuckle.
BLOGS: Grand Rounds is up
At the wackily named Sneezing Po.
HEALTH PLANS: Hidden gems for health plans in Part D
There have been some questions about why health plans and PBMs would want to be quite so enthusiastic about becoming Participating Drug Plans or Medicare Regional PPOs, or for that matter getting back into being Medicare, given that they all risk adverse selection. The answer is pretty simple. The amount of money paid to Medicare HMOs went up dramatically at the start of 2004, and Part D PDPs and now the Medicare PPOs are all basically being insured by the government against losses.
The real test will com when those subsidies are taken away in a few years. Last time that happened, managed care dropped the Medicare ball in a big way.
PHARMA/INDUSTRY: Hurricane Katrina Direct Relief!
I was contacted late last night by Grace Davis who is one of "two moms" who is running a blog helping support relief for Katrina victims. The other mom is Victoria Powell, a doctors wife, who is visiting health clinics (and all types of other places offering help) in Mississippi to see what they need and getting them supplies. It’s a practical and innovative way of cutting through the bureaucracy, and it may be getting to some of the places that are otherwise being missed.
This morning they are putting out a call for supplies for health clinics that are running low on medication. If you are from a pharma company or a wholesaler or have some other way of getting them medical supplies, please go over the Hurricane Katrina Direct Relief! blog and see what you can do to help, or please pass it along to whomever in your organization is coordinating your efforts to help. Many thanks.