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TECH/CONSUMERS: Mental Health–Bloggers Prefer Web Over Therapist by James Harris

James Harris a marketing consultant for WebTribesInc.com, an operator of MySpace-style websites for individuals with mental health concerns. wrote to me about the results of a new survey the company made of its members. Now it’s a small survey of current users, so strictly speaking it may not be too generalizable, but it confirms a lot of other research saying that patients prefer talking to computers rather than humans about sensitive health topics. The survey was made available to 1,600 members of the company’s websites in April 2007. Seventy-eight members, or 5%, responded to the questionnaire. Founded in 2006, WebTribesInc.com now has 8,100 registered members on its four sites. WebTribesInc.com operates four MySpace-type sites: DepressionTribe.com, OCDTribe.com, AnxietyTribe.com and Addiction.Tribe.com. You can see more at the WebTribesInc.com home page. Here’s James’ take:

Can the Internet play a positive role in addressing an individual’s mental health needs? A new survey of members of three popular social networking websites suggests that many bloggers prefer these online communities to seeking professional therapy. WebTribesInc.com recently surveyed members of its sites about their preferences when sharing thoughts and feelings. The survey found that members feel more comfortable discussing their conditions with their online community rather than with a private therapist. In the survey, members were asked "Where do you feel most comfortable expressing your issues?"

The survey found:

–68% said "an online community;"–23% said "my therapist;"–9% said "family and friends;"

According to Ryan Fitzgerald, president of WebTribesInc.com, "Although a number of celebrities including Brooke Shields and Tipper Gore have shared their stories of coping with depression, there is still a very large stigma attached to seeking formal treatment for mental health conditions." Fitzgerald said many of the site members have reported avoiding seeking professional help because they are afraid of being diagnosed as depressed or anxious and are worried the information will be shared with their employer or health insurer. "A safe online mental health community site offers anonymity and sharing in a nonjudgmental atmosphere. Journaling about troubling thoughts and feelings has been shown to be therapeutic. Online communities are also a welcome option for individuals who can’t afford professional treatment or live in remote areas," said Fitzgerald.

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PHARMA/POLICY: Part D Costs–Shurely shome mistake, Ed?

An article called West ‘on verge of medical crisis’ on how health care is all screwed up in the UK conservative newspaper The Daily Telegraph has this rather interesting subheader.

Western nations are on the brink of a crisis in medical services, according to the man credited with curbing the rise in health care spending in America.

Given that health care costs in America have been rising fast for the last 40 years apart from a brief period in the mid-1990s, I was very keen to find out who this hidden genius was. I initially suspected that Mark McClellan would be a little surprised to find out what the Torygraph thinks he’s responsible for! But reading down in the article, it appears that the boaster is McClellan himself.

Dr McClellan has taken a leaf from the Altman book. After years in which the Medicare budget exceeded projections, he managed to keep drug spending 40 per cent below projections. This "unprecedented" improvement followed moves to encourage patients to take generic rather than brand-name prescription drugs. The key was information, giving patients the wherewithal to see for themselves that generic drugs were as effective as their pricey counterparts, he told the meeting. Dr McClellan has taken a leaf from the Altman book. After years in which the Medicare budget exceeded projections, he managed to keep drug spending 40 per cent below projections. This "unprecedented" improvement followed moves to encourage patients to take generic rather than brand-name prescription drugs. The key was information, giving patients the wherewithal to see for themselves that generic drugs were as effective as their pricey counterparts, he told the meeting.

Continue reading…

POLICY: What about a fair shake for home care workers? by Mary Kay Henry, SEIU

SeiuMary Kay Henry is an Executive Vice President of the SEIU, the nation’s largest health care
union where she’s the head of the union’s Health Systems Division. The SEIU has been very active in health care generally, not least in their “alliance” with Wal-Mart and others on national reform. But there are other issues too that they care about. Here’s another issue that concerns her and probably given where we’re going we should all be concerned about them. What about fair share for the poorest care givers—home care aides?

Seventy-three-year-old Evelyn Coke worked for 20 years as a home care attendant for the elderly for sometimes as many as 24 hours a day, four days a week,. She occasionally even slept overnight at her clients’ homes so she could be there for them if they needed her. Unfortunately, because of the “companionship exemption” under the Fair Labor Standards Act, she rarely ever received overtime pay for the extended hours she put in. Today Evelyn stands alone as the sole plaintiff awaiting a Supreme Court decision. How the justices rule on Long Island Care at Home Ltd v. Coke might mean larger paychecks, overtime coverage, and ultimately a reduction in high turnover, which could go a long way to reducing shortages in one of the nation’s fastest growing occupations — home care workers.

As SEIU continues promoting new health care solutions, we must
remember the contributions of health care industry workers — especially
in the midst of a looming “care gap” and an aging elderly population
expected to grow 40% by 2030. This “care gap” is present in nursing
homes, assisted living facilities, and home and community-based care
across the country. As the number of elderly Americans increases
dramatically, the long-term care industry is not keeping pace. We are
barreling toward a crisis, and it is going to take some innovative
thinking and some radically different ways of doing things to avert
what could be a disaster for a generation of Baby Boomers who will all
too soon hit their “golden years.”

Continue reading…

POLICY/POLITICS: The cautious approach

I have another of my occasional pieces up at the Guardian’s Comment is Free site, trying to make sense of American health care for an international audience. I take aim at how the cautious nature of the main Democratic front-runners health care proposals doesn’t match their fiery rhetoric — Comment is free: The cautious approach.

Even though Iraq seems to have sucked all the oxygen out of American
political life at the moment – even Cindy Sheehan has given up and gone
home – healthcare does remain the largest domestic issue.

Several weeks have passed since the Democratic candidates for
president had a debate about healthcare. It’s interesting that despite
an attempt by probable Republican candidate Fred Thompson to take on

documentary filmmaker Michael Moore over the topic, none of the front
runners on the Republican side have made much mention of healthcare at
all. This is doubly curious as one of them, former Massachusetts
Governor Mitt Romney, left office having at least partially helped
make his state the most advanced healthcare reform " laboratory" of
them all. But apparently among the conservatives and evangelicals who
dominate the Republican primaries, the issue of universal healthcare is
not seen as a great vote-getter – a worldview the Republicans might
come to regret. 
Continue. 

THCB Reader mail

In response to our post announcing Health 2.0 San Francisco, Matt Guldin writes:

Regardless of whether or not we go to a single-payer system, move to a
consumer-directed health care world, or stay pretty much status quo,
the administrative and clinical tools & infrastructure that are
being generated as part of "Health 2.0" will be here to stay.

Chad Markson liked the podcast interview with AthenaHealth CEO Jonathan Bush. He had this to say:

"This guy is a rock star – just what are industry needs. What a great
interview – took a while to get going but what a great exchange. I
think Bush nailed the current market dynamics. Will be interesting to
see how things play out."

 NDDB responds to this week’s post on the physician rating site’s
spat
with Revolution Health:

 “Please don’t play this off as a competition squabble. Like
I said, NDDB is not the only site out there, RateMDs and many others are as
well, and I think they all do a great job. I’ve not seen one I had a problem
with. They do what they say they are doing, they don’t make outrageous claims,
and they don’t claim to be "revolutionary," even though some of them
could.”

 Thomas Goetz, the author of the New York Times op-ed on WorldVista, had
a reaction to yesterday’s   "Put this one down in the somewhat bizarre
category"
critiquing his piece on the open source system.  He writes:

“Sounds like you didn’t quite read the piece – the whole
point is that WorldVista has been certified as ready for the market, meaning
it’s available now. Not sure why you think a 2 year old story disproves that…”

To which Matthew responds:

“Yeah but … WorldVista isn’t ready for prime-time for a physician’s office.
There isn’t really a support network to put it in place, and as I mentioned the
office-ready version isn’t — unless it snuck by me somehow.  AND the biggest cost of the ambulatory EMR is
not the software, it’s getting it up and running. Which is harder with these
open source models.

I am with you in spirit (honestly! whatever my other commenters think). I
just think we need to pay and force doctors to use the EMR. Telling them to get
on VistA isn’t going to do it."

In response to the debate set off by Healthcare Partners of Southern California’s recent decision to
publish prices for certain procedures, frequent contributor Dr. Eric Novack writes in to say:

Many physicians have recoiled against the idea of insurance companies
publishing contracted rates for services.  I disagree.  As I believe I stated at THCB previously, once
all rates are truly transparent, a remarkable thing will happen: Doctors no
longer need to be a part of insurance plans. They can just publish their own
rates, eliminate much of their billing staff, and go simply assist patients in
filing claims when the dollars amount is high enough to warrant it.And the
total cost of healthcare would decrease.

Lastly, in response to an earlier post on the Edwards plan,
Ryan writes: “Americans pay more per person for healthcare than socialized
countries. Sadly, many of our increased costs are because the rest of the world
is socialized.”

 

THCB Sponsorships

AND NOW … A word from our wonderful sponsors! Just a reminder that it would be impossible for us to publish THCB without the kind assistance of our advertisers. Putting out regular email updates, organizing podcasts, patrolling the bulletin boards for spam and dealing with the inevitable technical issues that arise when you are running a website (dealing with dodgy web hosts, fighting off legions of evil hackers etc. etc. etc.) all require significant time and effort. Not to mention real money. So we’d like to thank our corporate sponsors for their kind support. Particularly platinum sponsor Silverlink, gold sponsor Orion Health, and silver sponsor CDW-Healthcare. If you’d like to help support the site, take a minute to go visit CDW’s online shop and have a look at their cool selection of hand helds, medical monitors and nifty wireless gadgetry designed for the healthcare marketplace.

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