From Tom Foremski at Silicon Valley Watcher, Net neutrality has already left the building. You can subtley divert lots of content and commerce if you own the ISP and the pipes…
TECH: Physician IT use growing but not that fast
The conventional wisdom among the three of us who care is that physician clinical IT use is climbing among docs in big groups (really taking off 2003 onwards), but at a slower rate amongst other docs. A new survey from HSC that looks at physician IT use in another way seems to confirm that. But frankly it’s written in a way that makes it a little confusing, and I suspect that the key question about “Accessing patient notes, medication lists or problem lists” means that physicians can be doing that in a hospital, which is why it’s at 50%, but they probably aren’t using a computer to generate notes or orders.
The availability of ePrescribing is at 20%….given that these numbers are about “availability in the practice” not about actual use, it’s fair to assume that the 15% number I’ve been using for eRx is still about right.
But the conclusion makes sense.
On an annual basis, the proportion of physicians with IT for the various clinical activities examined increased an average of between 1 and 4 percentage points a year. The fairly slow average year-to-year growth and the significant proportion of physicians that continue to have only limited access to clinical IT suggest that physicians as a group have not yet reached a tipping point in the adoption of IT for most clinical activities.
TECH: PACS in 450 words or less!
I have an article up at Health-IT World which is about the evolution of PACS — largely based on a long interview I did recently with Oran Muduroglu, a founder of Stentor which Philips bought last year. I found it pretty tough to squeeze this one into the few words allotted, as it’s largely about a market and tech evolution that’s pretty messy! Again feel free to come back here and comment.
TECH: Neal Patterson: Optimist
If you really have nothing better to do over the holiday weekend, take a quick look at where Cerner claim that they’re going to make their money in the future. I’ll be back Tuesday to comment.
TECH/POLICY/BLOGS: from PARC–GUI, Ethernet, the Laser Printer, and now….moi–Talking
Xerox PARC — Silicon Valley’s most famous research center. The place where the HomeBrew Computer club used to meet. The place from which good ideas were “appropriated” and become the core of minor companies like Apple, 3Com and later Microsoft. The place of the legendary Thursday afternoon lectures, and yup, now it’s risen to its all time height (or hype) and it’s hosting me!
So if you want to hear me talk, it’s happening at 4pm on Thursday 25 May, free and open to the public. I’ll be talking about health care, IT, Doctors, bribery and corruption….the stuff you know and love
Directions here
TECH/HEALTH PLANS/PHYSICIANS: Let’s hire this PR firm!
To those of you who’ve been paying attention, this may not exactly be news.
Apparently, health insurers don’t pay claims immediately and deny some of them. But it is news because practice management/billing company AthenaHealth has quantified the numbers across its practices and published a list by plan of who’s paying when. They’ve even sent me the spreadsheet with every plan’s numbers. And they, or rather their apparently amazing PR company (which called me at 6 am—don’t worry I’ll be making them pay my divorce lawyer’s fees) have done amazingly well to get this into Milt Freudenheim’s story in the NY Times called The Check Is Not in the Mail.

But is this news? Insurance companies make money off the float—always have. So it’s in their interest to be at the bottom of the list until either they get fined by the state (as happened to United in Arizona lately) or they get sued by medical associations (as happened to all the big guys in the late 1990s) and settle as Aetna and a bunch of others did three years ago. The numbers AthenaHealth put out seem to be a little better than they were in the 1990s, but maybe not as good as the doctors would like. If I was Humana CEO I’d call my CFO in and ask why we’re on the top of the list when the bigger more profitable plans are down the bottom!
Maybe I just love conspiracy theories too much, but given the NY Times penchant for printing up any rubbish that gets pushed to it by the current administration, perhaps Freudenheim is craving some of Judy Miller’s publicity! After all the CEO of AthenaHealth is not only named Bush but he’s a blood relative.
I’m also amused by the comments from the doc quoted:
Dr. Molly Katz, a Cincinnati gynecologist and former president of the Ohio Medical Association, said she hoped the publicity would encourage insurers to improve their payment practices. "I would much rather have my staff talking to patients than talking to insurance companies," Dr. Katz said.
Be careful what you wish for, Dr. Katz. Given that the organized medicine is getting its wish and we’re seeing more high-deductible plans, she’ll find that her staff—while they may not spend less time on the phone with insurers—will be spending much more time on the phone with their patients. Trying to get them to pay their bills!
TECH: Iinteroperability, Schminteroperability
I’m up at Health-IT World talking about interoperability. I interviewed the Sun guys and TeraMedica for this brief article, and will have something else on the topic out later this week. I hope that I made it understandable….it’s the kind of buzzword-full topic that makes your head spin. Please let come back and let me know what you think after you’ve read it.
TECH: Phil Sissions on the NHS–Less there than meets the eye
Also at the TEPR Conference, Phil Sissions, who recently left working for the UK’s NHS’ National Program for Information Technology (NPfIT), gave a pretty critical account of the progress to date for the single largest program in health care IT. The only real successes were getting broadband into the various hospitals and practices, and getting some PACS systems up. Getting doctors their own email address was somewhat mocking called the biggest achievement. Sessions said that many of the other programs, including the Choose and Book appointment system are barely being used, and that GPs have revolted when being told that they had to change out their practice management systems. So far the project has spent hardly any of the money allocated to it (approx. 650m GBP each year) because most of the contracted software hasn’t been delivered. Meanwhile, local hospitals and physician authorities have little money for process change, and have stopped much IT development progress waiting for the central program to provide for them. Sissions didn’t give the attendees much cause for optimism, and indicated that there was a heightening level of hostility between the vendors and NPfIT head Richard Granger.
More later….
PHYSICIANS/TECH: The intransigence of the AMA knows no bounds
Here’s what I wrote for FierceHealthcare today.
Attendees at the 22nd annual TEPR meeting could be forgiven for being a little anxious about the future. Conference organizer and Medical Records Institute Peter Waegemann put out a call for action, noting that at the first conference some speakers thought electronic medical records would be here within three years, then ten, and now more than twenty years later we’re still arguing about different standards. The keynote from AMA secretary Joseph Heyman showed where the problems lie. Although Heyman is a solo practitioner who runs a paperless office and has been using EMRs since 2001, he trumpeted his organization’s party line—No cuts in Medicare, or risk that doctors will stop taking patients. Great suspicion of pay for performance. Opposition to mandates to use technology. Demands for straight payment to acquire and use technology. Apparently the medical world has gone to hell and it’s anyone but the AMA’s fault, so apparently we shouldn’t expect doctors to save the health care system by using IT, unless it comes at no cost and inconvenince to them.
I’ll be back with a little more, and some much harsher words later.
TECH: TEPR musings
I’m at TEPR, the electronic patient record conference, in lovely Baltimore Maryland. The line for the $4 latte at Starbucks is way too long, but across the street at Edie’s Deli, two eggs, home fries, scrapple, toast with jam, and a large coffee is $4.95!
I gave a fascinating talk to a packed room at 8am on Sunday about the Prescribing infrastructure and eRx. Thanks to the few brave soles who showed up!
Some other things I’m hearing…
Steve Pelton, CIO, Central Region Ministry Health care in Wisconsin (built a new 112 bed hospital) “CPOE is tough. Trying to change physician practice at the points of order entry is the biggest challenge I’ve faced in 29 years in health care IT”
David Muntz, CIO Texas Health Resources (merger of Harris Methodist in Ft Worth, Presbyterian in Dallas, Arlington Health System in 1997) Have won tons of awards, including non-health care IT awards & their CEO talks about “1 Hospital at 13 locations, but we’re not there yet!” — “When they came together they had 400 applications and only 3 were the same. Now down to 157 of which 50 are the same” “63% of docs use their portal caregate—and we don’t demand CME, so they find it useful”
Saw a very packed talk in the “small practices” track, from Pamela Moore, a rather jovial editor at Physician’s Practice magazine. She thinks that small practices are taking off in their EMR use (somewhere between 15 and 30% now—Manhattan apparently say their 2006 general use number is 27%)…She then said that in 3 years no one would be talking about this any more “it would be like talking about having telephones” I started chortling and so did the guy next to me….I then noticed on his badge that he was a Research Director in Healthcare research at Gartner.
What does this mean? Most of the people asking questions of the hospital CIOs in the RHIO session are from the Social Security Administration!
More later, so long as I can keep stealing Ekahau’s network (weird because their competition PCTS is running a wi-fi location tracking exercise…perhaps they’re working together?) The Conference Center has Wifi, but it’s $15 a day! I prefer free…