Aardvark in North Carolina writes:
I clicked on the “edit” button which brought a box “Do you really want to edit your application”, Yes! That’s why I clicked the button – BOOM! back to “GO”,
So it took almost 45 minutes to go through again, (I do work by the way, so this time consuming process is not OK), but I did it. THEN at review I found I had been so frustrated OR the process accepted the key stroke wrong so I now had 09/03 instead of 09/08.
NOT wanting to go back to the very beginning AGAIN, I called the help desk, thinking this would save time. The agent was supportive and pleasant, but basically REFILLED the ENTIRE form again!!!!!!!
SURELY the US GOVERNMENT can MAKE THIS WEB SITE ALLOW A SINGLE CHANGE OF A SINGLE ITEM. What is wrong with the IT people that I cannot change a single date on this thing without wasting 45 minutes? I guess not. Really? Are these the same people that are in charge of our defense systems?