The Business of Health Care

Monopoly Anyone? The Battle To Control Health Care

Like children gathered around a card table, America’s special interests are engaged in a high stakes game of Monopoly. But the winner of this game gets more than a day or two of bragging rights; this time the spoils are nothing less than control of our health care delivery system for the foreseeable future.

Let’s meet the players: on one side, Big Medicine; across the table, Big Insurance; and between them, Big Government. There’s room at the table for a 4th player…but we’ll get to that later.

Introducing Big Medicine

To compete in this high-stakes game, Big Medicine is reforming itself into large, multi-disciplinary organizations. Independent hospitals are merging into hospital systems. Hospitals and doctors are coming together as self-regulating Accountable Care Organizations (ACOs).

Big Medicine’s path to victory relies on persuasion: “Who knows more about health than the professionals? Then who better to manage healthcare delivery? Government regulation and insurance carrier interference are unnecessary and actually counter-productive, so their argument goes.

But this is the very same thinking that got us into this mess in the first place. Before managed care burst on the scene 40 years ago, 40 percent of American women were undergoing hysterectomies but less than one in ten of those procedures was medically necessary. Medical self-management gave us the spiraling healthcare costs and mediocre quality of care that we are trying to fix today.

Meet Big Insurance

Perhaps Big Insurance would be a more worthy winner. After all, back in the late 80s and early 90s, it was the insurance industry that put the brakes on Medicine’s reckless over-treatment (and over-billing) of patients.

Unlike Big Medicine, the insurance industry is not relying on persuasion to win this game: its weapon of choice is economic clout. The giant, double-digit rate increases of the past two years have put this player in a catbird’s seat.

Insurance carriers are already administering government money through the Medicare Advantage Program and they are likely to dominate the government-sponsored health care exchanges mandated by last year’s health care reform legislation.

But letting insurance carriers manage care is just another old idea in new clothing. As much as medicine failed to self-regulate, regulation by bean counters proved no better. The unconscionable rationing of care by 1990’s HMOs spurred a popular revolt that culminated in the Oscar winning film, As Good as it Gets.

Hello Big Government

Last, but by no means least, comes Big Government. This player may be gobbling up more properties these days than the other two players combined. Not only have we passed health care reform legislation on the federal level, but there are similar reform initiatives percolating in nearly every state. Hawaii already has a single-payer system and Vermont may not be far behind.

Under health care reform, government forces companies to offer benefits, requires individuals to buy benefits, defines how benefit plans are designed and stipulates what benefits they deliver. In the coming years, a steadily increasing percentage of pre-retirement Americans will be dependent on government subsidies for their health benefits; and by 2014, every state will have a government mandated insurance exchange. It’s a good time to be Big Government.

To win this game, Big Government is not content just to use its power to legislate, tax and enforce. Government is also working to choke off the other players’ oxygen supply. Doctors’ fees are to be cut. Insurers’ margins are to be capped. Once cash strapped, these two players may drop out of the game and forfeit their properties…to Big Government.

It is hard to love any of the players at this Monopoly board.

Presenting the Patient

But wait! One side of the table is still empty. There is room for another player. “How about the consumer? After all, it is the plan member who gets sick (or doesn’t) and who gets well again (or doesn’t). Consumers want access, they want quality and they want value. A win by the consumer would be a win for everyone. Surely, this player should have a seat at the table.

But alas, this is still one more idea that has been tried and found wanting. The Consumer Directed Health Care (CDHC) movement of the last decade showed promise, but in the end, consumers were not powerful enough to stand up to the machinations of the other players. Medicine refused to grant consumers the transparency needed for value-based decision making; Insurance turned CDHC into a massive cost-shifting scheme and Government is working feverishly to stifle consumer choice by forcing everyone into cookie-cutter plan designs.

The Player of the Hour

Despite its ultimate failure, Consumer Directed Health Care was a step in the right direction. Unfortunately, the individual plan member was not strong enough to stand up to the behemoths in the room. Consumerism could still work but the consumer needs a more powerful advocate!

Who could represent the plan member at the table? The private sector employer! The employer’s interests are perfectly aligned with the member’s. The employer wants its plan members to be healthy and wants to achieve that in the most efficient way. After all, employers still pick up most of the tab for working Americans’ healthcare and the employer suffers the greatest economic harm when an employee is absent from work or works unproductively due to poor health. Only the employer has incentive to make sure employees have access to the best possible care at the best possible price…and the economic clout to make it happen!

So where is the employer? Why isn’t the employer at the table already? Over the past decade, the employer community has endured a withering assault from Big Government and Big Insurance. And it’s taken its toll. So much so that today’s conventional wisdom holds that the era of employment-based health benefits is coming to an end. The truth is that the percentage of working Americans who enjoy employment-based health benefits has declined slightly in recent years.

But is it any wonder? The policies of Big Medicine, Big Insurance and Big Government have driven the price of conventional health insurance beyond the reach of many small employers. At the same time, these same players have systematically sabotaged the employer community’s efforts to control cost through creative benefit funding strategies.

For example: states continually impose additional expensive benefit mandates and last year the federal government joined the pig pile with Mental Health Parity. Those states with some version of health care reform have limited the range of plan designs available to employers and if federal health care reform takes effect in 2014 as planned, virtually all opportunity for plan design creativity will disappear.

Surprisingly though, Big Government is not the biggest culprit here; it’s Big Insurance. A few years back, many employers began to take control of their benefit budgets by buying high deductible, low premium insurance policies and making up the difference with Gap Plans, Wrap Plans, Health Reimbursement Arrangements (HRA’s) and Health Savings Accounts (HSA’s.) The result was richer benefits for plan members and lower costs for plan sponsors.

But this strategy also resulted in less premium income for the insurance carriers and Big Insurance struck back. Carriers began refusing to issue policies to companies unless they promised to rely exclusively (or at least primarily) on traditional insurance to fund their employees’ health benefits. The use of creative funding strategies has been severely curtailed.

As a result, employers now have just two choices: buy a high cost, cookie cutter plan from an insurance carrier or buy a lower cost plan and shift claims cost onto plan members. Economics has forced many employers to choose the latter option and the resulting redistribution of cost has further fueled cries that the employer-based system is broken.

And broken it is. But broken by design, not necessity.

Big Medicine, Big Insurance and Big Government offer three different paths to the same disastrous destination: uncontrolled inflation followed by severe rationing of care. Big Bang followed by Big Crunch. And in the end, we will be left with nothing that resembles the health care universe we know today.

A Way Forward

The only way to escape this increasingly inevitable fate is to empower the consumer through the agency of the employer. The employer, and only the employer, is in a position to deliver wellness information and services to plan members and to represent those members’ interests in the political and economic arena. Here are a few additional recommendations:
.

  • Insurance carriers must cease their efforts to limit employer- sponsored benefit supplements.  Government needs to eliminate all restrictions on employers’ plan design creativity.
  • Anti-trust laws need to be relaxed to allow companies to share data and cooperate in joint wellness and quality-of-care programs.
  • And hospitals and medical practices need to cooperate with employer-based quality-of-care initiatives and suspend any policies that discriminate against non-traditional claims payers in favor of large insurance carriers.

If we can achieve consensus on just these few policy changes, we will be well on our way to restoring the centrality of the employer in the health benefit process and we may then yet hope to see our game of Monopoly end happily…with no monopoly at all!

David Cowles is a founding Partner and the current Executive Vice-President of Benemax, an innovative benefit management firm in Mefield, MA. He is primarily responsible for new product development.

This post first appeared at Health Affairs Blog on 09/06/2011. Copyright ©2010Health Affairs by Project HOPE – The People-to-People Health Foundation, Inc.

137 replies »

  1. You know what Nate, your comment above, “They wouldn’t need PR nor to worry about bad press if people weren’t taking shots at them for political gain. The employer did nothing wring nor anything heartless. They did what they had to do to run their business.”, is about as pure capitalistic and devoid of heart and concern as it comes to prove my point why profit has no place in health care. And I do not expect you to say anything else but more of the same from your replies. I respect you do not want PPACA to succeed, but not for any parallel reasons that I support, but, the enemy of my enemy is my friend.

    I just hope to succeed from your union if the Supreme Court can put this garbage where it belongs in 2012. It is a tenuous union for now.

    And I have no idea how to interpret that last comment: “In doctors defence how do you make a profit off a $12 office visit, no wonder they have no clue what profit is.”

    Me don’t speaka your english.

  2. “California, which already pays Medi-Cal providers less than all but two states, also is pushing to cut payments to doctors, hospitals and others who serve Medi-Cal patients by 10%. That would drop reimbursement for a standard physician visit to less than $12.”

    In doctors defence how do you make a profit off a $12 office visit, no wonder they have no clue what profit is.

  3. “I’m not aware of any companies that have gone out of business as the result of being in compliance with FMLA.”

    Wouldn’t that be becuase small companies that can not afford to comply with it are not required to? Like or dislike the law as written it is workable for business. You can argue could a 45 life company comply, maybe, but does anyone out there think a 3 employee company could comply? In some states you can’t fire the replacement just becuase the person on FMLA came back.

  4. Determined, Let’s be clear on accounting terminology. Assuming you account for your practice on a cash basis, what’s left from revenue, after deducting operating expenses (including rent, salaries, wages, etc. and your draw), is profit.

    What you do with this profit is up to you. You can withdraw it, reinvest it in your practice, pay off loans, or distribute it as dividends. Whatever you do, it NEVER is operating costs.

    What is important to understand, is that without profits, you cannot do any of these things and your practice will rapidly collapse. Many doctors are in this situation today. They haven’t generated profits and, as a result, don’t have the capital to reinvest in their practices and can’t afford the expensive EMR systems Uncle Sam is requiring. So they are selling out to hospitals. The irony, of course, is that most hospitals aren’t any stronger financially than the practices they are buying. They’re just bigger! And unless they generate profits (non-profits call them something else but they amount to the same thing), they will suffer the same fate. They’ll either be acquired or go out of business.

    Does any of this sound familiar? How many of your friends have been forced to sell their practices? How many hospitals you know have been forced to merge, or have closed? That’s what inevitably happens when you don’t make a profit! If you still think profit is a dirty word, you’d better think again!

  5. My conclusion from this thread is that John Ballard is a very smart person.

    There seems to be a genuine misunderstanding of the difference between profit and compensation. I don’t know what else to say…..

  6. “maybe FMLA needs to be redefined, so it wouldn’t put companies at risk for long stays out of work.”

    It doesn’t need redefined its already defined so that companies to small to absorb an employee out on extended leave do not need to comply with the law.

    They wouldn’t need PR nor to worry about bad press if people weren’t taking shots at them for political gain. The employer did nothing wring nor anything heartless. They did what they had to do to run their business.

  7. FMLA was adopted in 1993 during Clinton’s first term. Prior to that no such protection existed. The legislation, as the cited article says, does not apply to small companies. I’m not aware of any companies that have gone out of business as the result of being in compliance with FMLA.

    Then, as now, our two parties were divided along the same lines, with Republicans mostly opposed and Democrats in favor of the new legislation.

    http://www.senate.gov/legislative/LIS/roll_call_lists/roll_call_vote_cfm.cfm?congress=103&session=1&vote=00011

    http://clerk.house.gov/evs/1993/roll022.xml

    The outcome of the case was completely legal. The employer was legally in the right but not necessarily right in the compassionate sense of the word. Just another illustration of how legality and morality are often not congruent.

  8. I expected someone else to reply, but since you ask Nate, and I came back rather foolishly looking for mayhem to be in the thread, I’ll be the hypocrite and answer:

    First of all, maybe FMLA needs to be redefined, so it wouldn’t put companies at risk for long stays out of work. Second of all, how many employees out of work legitimately as compared to the total work force would define the risk of company failure. And third, isn’t PR with handling of employee matters somewhat of a boost to a company when people hear the management, wait for it, has at least a bit of a heart?

    By the way, I’ll risk sounding a bit petty as our antagonist continues to be and ask you, if you write a short reply, can’t you review it and make some spelling corrections to give it some sense of respect and consideration in presenting?

    Good luck with the thread hereon, I have to move on to other fresher posts and other sites with exciting positions on health matters, not just politics and pontificating as usual here!

    End-Jouy!

  9. Are you suggesting the company should just go out of business instead so everyone loses their job? How is a small business suppose to hold a position if they have no one else to do the work?

    Give a praticle answer to how this sitution should have been handled.

  10. Here is your poster child for why there is never a place for profit in health care:

    http://www.myfoxphilly.com/dpp/news/local_news/lawyer-explains-how-donor-was-fired-091311

    And I link the story how a lawyer defends why the company had legitimate rights to fire the woman. For spending time with her terminally ill mother, then donating a kidney to her son. Ok, if it comes out the woman lied and used the most disgusting false excuses to get out of work, then fine, she deserves to be fired. But, not reading that anywhere thus far.

    And I am glad to see a lawyer defend this disgusting mind set of the company’s needs come first irregardless of situations with employees. This is why you all better reconsider letting politicians, who how ironic are mostly lawyers in their day jobs, set up disgusting legislation like PPACA, thus having no business setting policy in health care.

    All I can say to finish my last comment here at this thread is this: anyone who comes on and echoes that the company was completely in the right for firing the woman if her reasons are completely true and accurate, I have two words for such defenders, the first starts with an “F” and the second ends with a “u”. You know what I mean! Yeah, harsh, I get it!!!

    And by the way, Merle Bushkin, your last paragraph about reinvesting the funds into the practice does not make such funds “profit” from a business point of view, it makes them operating costs. Maybe you should reacquaint yourself with this GAAP you spoke of in an earlier comment. Not that you are wrong in the suggestion, but, it seems to take the air out of your premise that profit belongs in health care.

    Tell me how many Fortune 500 companies put more than 50% of their profits back into their systems each year. We’ll understand when you finally get back to us with at least 10 names legitimately. Read about it next week at least!?

    Just remember your math, 10 of 500 is 2%. Not even random chance numbers!!! Profit in health care. Tell that to the woman fired. Or better yet, to her son she hopefully saved.

    As I wrote years ago in a piece about insurance companies destroying health care in their for-profit models, if you want to make money, invest in oil, not blood!!!!

  11. “Rebuttal”? Wasn’t intended a rebuttal, just an inferential observation.

    What, precisely, is YOUR vision for the health care space. Or you simply chronically angry at everything and with everyone?

  12. Determined and Margalit, You are two smart people but, for the life of me I can’t understand your inability to grasp the importance of running medical practices, hospitals and healthcare services, in general, in a business-like manner. I’m not suggesting that business people decide the forms of treatment or care patients receive. But I am saying that healthcare cannot prosper unless its institutions are run in a business-like way. They simply must take in more than they pay out or they will fail!

    We can’t afford to continue our system as is. It will bankrupt our country! And the solution isn’t Medicare-for-all because it will end the same way. Neither the government nor us taxpayers have enough money!

    Like it or not, doctors have to understand the business aspects of their practices and hospitals, and the costs of services they prescribe for their patients. And they have to generate sufficient profits (the funds left after they cover their costs and pay themselves reasonable compensation) to reinvest in their practices/hospitals for new equipment, record systems, etc. — or they will be out of business. Period. And no matter how well intentioned and highly motivated they are, they will be out of business and out of medicine. Is that what you want? I don’t think so.

  13. Determined and Margalit, You are two smart people but, for the life of me I can’t understand your inability to grasp the importance of running medical practices, hospitals and healthcare services, in general, in a business-like manner. I’m not suggesting that business people decide the forms of treatment or care patients receive. But I am saying that healthcare cannot prosper unless its institutions are run in a business-like way. They simply must take in more than they pay out or they will fail!

    We can’t afford to continue our system as is. It will bankrupt our country! And the solution isn’t Medicare-for-all because it will end the same way. Neither the government nor us taxpayers have enough money!

    Like it or not, doctors have to understand the business aspects of their practices and hospitals, and the costs of services they prescribe for their patients. And they have to generate sufficient profits (the funds left after they cover their costs and pay themselves reasonable compensation) to reinvest in their practices/hospitals for new equipment, record systems, etc. — or they will be out of business. Period. And no matter how well intentioned and highly motivated they are, they will not be out of business and out of medicine. Is that what you want? I don’t think so.

  14. Margalit what do you think happens when you remove the profit motive, do you think there are no negative effects. Access to care drops. New innovation drops. Why would a doctor open an extended hour clinic in a rural community if he can’t make a profit. They don’t open the clinic, the community has less access, and care suffers.

    You ignore all the positive drivers of profit.

  15. it’s typical Maggie quality work, what’s not to love. Another shining example of what happens when people that don’t understand healthcare pontificate and legislate healthcare.

    It will be the first of many errors proven that she made but the savings in Appendix A have already been discredited by live data. The OTC change actually increased cost. Instead of people paying for their OTC items post tax like the bill envisioned they have ran to their doctor in hordes to get prescriptions for OTC items. Not only has the tax savings not been realized but now we are wasting money on office visits so employees can avoid a tax.

    http://www.naifa.org/advocacy/govtalk/2011/July1911/govtalk7.html

    Bipartisan bills introduced in the House of Representatives (H.R. 2529) and Senate (S. 1368) would reverse a provision in the health care reform law that now requires people to get prescriptions for over-the-counter medications to qualify for reimbursement from tax-exempt health savings accounts or flexible spending arrangements.
    NAIFA has long argued that this requirement was counterproductive and supports the effort to repeal it. The original measure was supposed to lower costs by discouraging people from buying unneeded medicines. However, NAIFA predicted when the measure was first proposed that it would actually increase costs, because patients would end up consulting their doctors for minor ailments they had previously managed themselves. According to media reports, this has indeed been the case, and doctors have begun to complain that they are seeing patients who schedule appointments solely for the purpose of getting prescriptions for OTC remedies.
    The legislation that would remove the prescription requirement was introduced by Sens. Ben Nelson (D-NE) and Pat Roberts (R-KS) and Reps. Lynn Jenkins (R-KS) and Shelley Berkley (D-NV). The bill is picking up more co-sponsors – check NAIFA’s Legislative Action Center to see if your Senators or Representative have signed on too.

    What a shock Maggie and the Liberals blew another one. So if we already know for a fact CBO scored this 5 billion wrong then we already know for a fact reform won’t save 210 billion like you claimed. Always the same outcome with liberal reform, usually not this quick.

  16. Is that the same CBO required by law to score bills as told by the politician trying to sell it?

    i.e. if ObamaCare claims Leprechauns are going to visit every time there is a rainbow and leave behind $100 billion to be applied to the cost of the bill CBO must score it as such.

    In fact when was the last time CBO got an estimate right, or to be fair to CBO when was the last time a bill scored as legally required was correct? Its not CBOs fault the politicians tying to pass legislation mack a mockery of acturial analysis but they do.

  17. Special link. Hot off the press.
    35 Pages (pdf)
    Just because I love everyone here.

    The Congressional Budget Office has concluded that the Affordable Care Act (ACA), signed into law by President Barack Obama in the spring of 2010, will more than pay for itself, provide coverage for 32 million uninsured Americans, and trim federal budget deficits by some $210 billion over the ten years ending in 2021. In this issue brief, Maggie Mahar synthesizes the relevant numbers and offers in-depth analysis of exactly how the ACA will both strengthen health insurance protections and save money.

    http://tcf.org/publications/2011/9/better-care-for-less-how-the-affordable-care-act-pays-for-itself-and-cuts-the-deficit

  18. You can probably have a decent profit driven agenda that provides most people with mostly good health care, most of the time.
    While this is lovely for selling whole wheat cereal and laptop computers, it is not an acceptable model for health care, because it is neither sound nor responsible, not to mention ethical.

  19. Your rebuttal is Physicians for National Health Program? They would not want a profit oriented system in place either, but, I once was a member and they are not grounded in the realities of the logistics of implementing National Health Care in America. Nice try though.

  20. What, so we can master principles from a sole business point of view?

    I have talked to people with a strong business backround who are grounded and realistic, and they basically say what I have said, business priniciples cannot be applied to the dynamics of health care.

    Face it, you cannot have a profit driven agenda and provide sound, responsible health care. They are eventually incongruent. Again, explain the point of capitated care before it was rejected back in the 1990’s.

    Hmm, maybe it is all those dead bodies who suffered from this heartless agenda the defenders are stumbling over to try to get to the podium!

    Yeah, I am not a nice person about this matter.

  21. 250…sounds like a nice arbitrary number chosen to make a point and not for its accepted standard or commonality.

    How do we have a Small Business Administration that goes up to 500, 1000 or higher depending on industry?

    Wouldn’t a large business in a nation of 1 million be smaller then a large business in a nation of 300 million?

    your other link is to twitter but doesn’t work.

    you link to some academics pushing governemnt healthcare which cherry pic stats. Read the report, there are more ifs and buts in the OCED data then I could count.

    The legal definition of “small” varies by country and by industry, ranging from fewer than 15 employees under the Australian Fair Work Act 2009, 50 employees in the European Union,[2] and fewer than 500 employees to qualify for many U.S. Small Business Administration programs.[2]

  22. Oops, made another typo. It’s the Bordeaux and the fact that I’m watching the Tea Party debate on CNN in an EyeTV window while typing. Must be more careful.

    Lay into me, Nate.

  23. “why do you bother pointing out typing and spelling errors?”
    ___

    Nate, che care you take with your composition is a reflection of the care you take with your views. That’s all.

    Just my opinion, of course.

    DMD:

    “Being sarcastic with the spelling issues is just that, sarcastic.”

    Just your opinion, of course.

  24. Those of you arguing the merits of profits in medicine might be interested in two articles from the NY Times last week, both of which relate to the need for doctors to understand how to run a business:

    http://www.nytimes.com/2011/09/06/business/doctors-discover-the-benefits-of-business-school.html?_r=1&ref=health

    http://www.nytimes.com/2011/09/08/business/smallbusiness/medical-practices-keep-eye-on-the-business-side.html?pagewanted=2&ref=health

    It also would help if you were familiar with Generally Accepted Accounting Principles (GAAP accounting) — not to become accountants but, rather, to be able to intelligently discuss the simple concepts of costs and profits.

  25. Some people just think their twisted interpretations and expectations are the gospel and to be revered. It’s the basis of narcissism and having the world view through a pin whole.

    And they think they are cute and protected from consequences or challenges just because they don’t use names, just those dumbass hyphenated terms like “lol” or “IMHO”. Being sarcastic with the spelling issues is just that, sarcastic. But, enjoy the pin hole view. Notice the view is fairly limited though.

    Just like the opinions!

  26. it ignores the point of why bring them up in the first place? What does typing or spelling errors have to do with an argument? If the constitution was riddled with spelling errors does that make it any less of an important document? If The Odyssey was full of spelling errors does it make it less profound of a piece of work?

    So back to the question, why do you bother pointing out typing and spelling errors? Is that your only argument in support of what you believe? Your ideas are weak and flawed but you spell them better so give them validity?

  27. Once or twice every so often are typos. Everyone makes them. But… your record here speaks for itself.

    “fare enough”?

    😉

  28. ‘wealth disparity is a fare measure”

    Maybe on the BART. But, no, everyone pays the same for each destination.

  29. Bobbyg

    “Primary colors an(SIC) numbers”

    who doesn’t know and is spelled with a D?

  30. John do you feel wealth disparity is a fare measure of anything?

    In broad terms is wealth not earned/acquired/made, in which case someone who does not work should not expect any increase in wealth, where as those who are working will see their wealth increase. As more and more people, many not Americans, become dependent on the welfare state they are no longer working.

    Why are we surprised at an increasing wealth gap in the same discussion of a declining work force? Minimum Wage for example does not take into account minimum standards of labor offered in return. To be honest a lazy person who is also illiterate is not worth $7.25 per hour. As long as we have laws requiring business to pay people considerably more than they are worth those people will not be hired or ever have steady employment. That will mean those people will never acquire or grow wealth and the wealth disparity will increase. The solution to this is not more taxes or government programs, it is those programs and mandates that create the problem in the first place.

  31. “As to work ethics, there is a huge and increasing percentage of Americans who work for increasingly large employers.”

    Not to pick on you Maraglit but you keep spouting off lie after lie. Which is really ironic in a discussion of Amerian ignorance and lack of education.

    “Small Business is creating 60 to 80 percent of all new jobs in America”

    “Many visitors from abroad are surprised to learn that even today, the U.S. economy is by no means dominated by giant corporations. Fully 99 percent of all independent enterprises in the country employ fewer than 500 people. These small enterprises account for 52 percent of all U.S. workers, according to the U.S. Small Business Administration (SBA). Some 19.6 million Americans work for companies employing fewer than 20 workers, 18.4 million work for firms employing between 20 and 99 workers, and 14.6 million work for firms with 100 to 499 workers. By contrast, 47.7 million Americans work for firms with 500 or more employees.”

    I understand vistors being ignorant to these facts, whats your excuse Margalit? Some day its finally going to hit you that everything you believe is a lie, all your opinions and political beliefs are built on lies. How many of these moments like this will it take?

  32. Dr. D, Ms G-A,

    This thread is drifting into deep water now. (Mind if I order another drink?)

    If I can add my two cents, your mention of a few points made me think of these…

    –DEPENDENCY. I agree with both of you that this is a problem. And efforts to help people too often have dependency as the unintended result. That expression “A hand UP, not a hand-OUT” is how it’s sometimes expressed. My guess is that everyone can cite examples of both from personal experience. I have observed both in my own family in the case of public assistance for housing and/or healthcare.

    But as long as their are successes as well as failures, we cannot cease trying to help people because the social alternatives are just too savage. I’ve listened for decades to a local talk show host who never tires of criticizing anyone receiving public assistance of any kind, referring to them as “moochers” and arguing that those who are poor or unable to support their families are just irresponsible and are only receiving the justice of their own poor judgments.

    In the case of health care, that’s the reason for Medicaid as well as other state and local help. The specter of dependency is no more a reason to stop trying to get it right than the possibility of substance abuse is reason enough to stop using prescription narcotics.

    –EDUCATION This is important but by no means an essential part of crafting good public policy. Policy decisions must be made with the presumption of ignorance, stupidity, deliberate misinformation campaigns and even criminal behavior. As a cafeteria manager I was once tipped off that someone in the kitchen was stealing food. My first instinct was to catch and fire him, but upon further reflection I decided to insure that he couldn’t steal food because he didn’t want to get caught. My instructions were to watch him carefully, inform the subordinate supervisors that he might try to steal, and basically make the work environment an unfriendly place for a thief to work.

    One of my assistants questioned me about my response and I told him that the place had to be a safe place for anyone to work and stay out of trouble. It should be so safe that a criminal could work their safely and still keep a job. (I had an ulterior motive. The person in question was an excellent cook and I really didn’t want to lose him. But after thinking about it I came to the understanding that the same environmental “protections” should apply to everyone, even dishwashers and bussers. It has to do with culture, not legalities.)

    So in the case of education, good policy trumps all, including ignorance.

    –WEALTH DISPARITY Neither of you brought up this issue but it is central to both education and dependency. It also has a lot to do with upward mobility which is a vanishing cultural quality in America, perhaps more than many other parts of the world.

    It strikes me as significant that China, India, the former Soviet Union and other parts of the world — many with large populations for which ignorance and cultural dependency are clear and present dangers — are generating millionaires by the thousands.

    The gap separating the very rich from the destitute is everyday reality in the “developing world” but in America we have historically had great pride in what we call the “middle” class. “Middle” of what, I have no idea, since the bulk or our national wealth is concentrated at the very top. The top three or four percent of the population is sitting on something like ninety-five percent of the wealth. And with every calendar year the amount of new income is sucked into their accounts as well. The rich are getting richer as the poor become more poor.

    A large and growing number of people seem to be against progressive taxation and many are ready to repeal the Sixteenth Amendment. We often hear that half the country pays no income tax, which is true. But no one mentions that that is the half for whom payroll taxes are taken from their first earned dollar and from those taxes there are no deductions. And since those payroll taxes are the revenue stream ifunding both Social Security and Medicare, that’s why those two programs have been scooped up with Medicaid as well as all state and local welfare assistance programs and given the pejorative label “entitlements.”

    These are not easy issues to address or they would have been repaired long ago. But as long as we are discussing how best to deliver good medical care at realistic rates, these are challenges that must be faced. And I’m afraid the blanket name-calling and generalizations I have read here are not helpful and are in fact counterproductive.

    Again, thanks for reading.

  33. Hi Dr. D., I cannot disagree with you about education being less than optimal and engagement being measly, as reflected in voting percentages every two years. Yes, we can do better, but I have to trust that the people can do better, otherwise what would be the point of Democracy?
    We need to be able to govern ourselves, or suffer the consequences.

    I agree with you on the pathology of dependency and I agree that we need to change the way we provide support to people who are in a vulnerable situation. Poverty is the #1 enemy of our society and in my opinion, education is the #1 weapon to combat it. I do recognize though that there may very well be a lost generation here that needs to be supported for the sake of the children, and if we don’t do anything about the kids, they will grow up into another lost generation. If we are to be a society, not just a collection of people that happen to share geography, we need to take some responsibility for each other.

    As to work ethics, there is a huge and increasing percentage of Americans who work for increasingly large employers. It is really difficult to have pride and ownership when you are a tiny cog in a gigantic machine. I am not at all certain that this type of enterprise is very good for us as a species in the long run.
    And the Internet has probably caused quite a bit of collateral damage in the process of