Joseph C. Kvedar, MD is the Director of the Center for Connected Health at Partners
Healthcare System in Boston. Given that so many organizations are talking about Connected Health in one flavor or another, I thought it might be interesting if he gave his view of where it would go and what it means for health care quality.
Connected health is the use of messaging and monitoring technologies to bring care to where the patient is, when the patient needs it. This approach has enormous opportunity to increase quality while lowering the overall cost of care. Early returns on this approach are quite encouraging. We are starting to weave connected health into the fabric of our health care system, with good results.
Is There a Doctor in the House?
The growth in the number of patients with chronic illness has outpaced our growth in provider capacity. We talk publicly about nursing shortages and, in private, policy makers and healthcare executives acknowledge that there are physician shortages too. Just ask your primary care doctor how he/she is doing these days, and you’ll get a reality check on how stressed that part of our workforce is. We have no choice but to rethink today’s model of care delivery, where a patient comes to the doctor’s location for care when the doctor has time to see her. Technology makes it possible for physicians and other clinical workers, as well as patients themselves, to take part in continuous healthcare, where data collection and feedback are more frequent and more complete. The sharing of this information between patients and providers can take place in any number of ways thanks to the availability of inexpensive communications technologies.
Let’s take blood pressure as an example. Most physicians who manage blood pressure do so on a few – and often as few as two – readings per year taken in the doctor’s office. With simple, inexpensive technology it’s possible to take blood pressure readings daily or more often and present the doctor with a trended report on how blood pressure is varying and what aspects of the patient’s life impact the readings. Once that richness of data is in hand, why travel to the office for a medication refill? Why not do the whole thing online? Further, the immediacy of information in this type of model allows patients to self-manage through diet, exercise or lifestyle decisions as never before, preventing exacerbations of their condition or the onset of complications that would necessitate intensified use of healthcare resources.