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A Remedy for Healthcare Organizations

The switch to electronic health records can be a daunting task. To make the shift less painful, healthcare organizations should first consider taking control the number of documents flowing through the organization – and the costs associated with printing, sharing and updating them. Developing proactive ways to better manage both hard copy and electronic documents will better equip these organizations for the 2014 EHR deadline.

A recent survey of healthcare professionals found that nearly half (46 percent) of respondents chose document and records management as the most inefficient area within healthcare organizations.1 In fact, the survey revealed that document inefficiencies trump traffic woes – 58 percent said that searching for information at work is worse than being stuck in traffic.

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Aneesh Chopra, Federal CTO, talks Health 2.0

Aneesh Chopra is the new and first CTO of the Federal Government, and he’s also going to be the keynote speaker for the Health 2.0 Conference (Oct 6-7,register here!). I caught up with him for a quick interview yesterday where he discussed his role, Health 2.0 and the new apps.gov site. Off camera we had a great chat and Aneesh both forced me to give a brain dump on exciting companies in Health 2.0 and showed that he knows plenty about the space and has really big ambitions. I can’t say more yet, but let’s say he’s very interested in using new sources of data to improve decisions. I think that it’s great that someone so committed to making technology work for people (and not vice versa) is in such a strong position to influence Federal policy. Here’s the interview

“Reform” Means Higher Costs, Not Lower

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A reader asks: “If the current bill passes are my health insurance costs likely to go up, down, or remain about the same?”

If the form that I believe most likely to pass actually passes (insurance reforms, individual mandate, weak or no public option or co-ops), I believe that they will continue to go up. There simply is nothing in the bill that would make things more affordable. In health care markets, for a convoluted nest of reasons, more competition causes prices to go up, not down.

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Health Care Outlook Not Improving

 Sen. Max Baucus (D-Mon) released his much-anticipated healthcare proposal Wednesday morning.

Sen. Max Baucus (D-Mon) released his much-anticipated healthcare proposal Wednesday morning.

The next big test for a health care bill in 2009 (notice that I did not call it health care reform) will come in Senate Finance.

The
final vote in that committee will tell us a lot about whether the
Democrats have any chance for 60 votes in the full Senate. So far, it
does not look good.I have the greatest respect for Senators
Baucus and Grassley and their good faith efforts to find a bipartisan
health care solution. But I also think their efforts were fatally
flawed from the beginning.I think the problem is that Baucus
and Grassley were trying to bridge the wide chasm between liberal and
conservative ideas. Finding the fine balance necessary has created an
unwieldy compromise—no one is happy. Most striking, the compromise
reached between cost and premium subsidies has yielded an $880 billion
bill that requires middle class people to buy health insurance they will in no way will be able to afford. On top of that, the policies have big deductibles and out-of-pocket costs.

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Limited English Proficiency Shouldn’t Mean Limited Health Care

It’s impossible to know exactly what shape healthcare will take for Americans as Congress and President Obama struggle with reform measures in the coming months. But one thing is certain: Those who have limited English proficiency will continue to have more health care services they can understand. Though the U.S. has prohibited discrimination, including language access for limited English proficient persons, since the passage of the Civil Rights Act of 1964, the reality in the healthcare industry is very different. Whether insured or not, those who don’t speak or read English “very well” tend to have care that’s not as good as those who do.  The Agency for Healthcare Research and Quality (AHRQ) reported that in 2005 only 54 percent of Latinos experiencing an injury or illness had timely access to healthcare, compared to 65 percent of whites. And if uninsured, Latinos got care in only 27 percent of cases.

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Commentology: Government vs. Corporate Bureaucrats

Bob Bourque of Los Alamos writes:

Do I want government bureaucrats deciding on my health care?  You bet I do!  Because the other choice is to have corporate
bureaucrats deciding on my health care.  I have some control over the
government bureaucrats:  I can vote out their bosses who tell them what
to do.  I have no control over the corporate bureaucrats.  They can do
what they please, and pay off politicians to stay out of the way.

Government bureaucrats will charge a few percent for the administrative
work they would do, which is like what they do for Social Security and
Medicare.  Corporate bureaucrats now charge 30% to pay their CEOs
hundreds of millions of dollars and billions to their investors.

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Medical Students Want You to Know

How many of us can remember a world without cell phones? Today’s medical students would undoubtedly be among that group. So it is no wonder these future physicians rely heavily on technology as they embark on their career path. We surveyed more than 1,000 medical students who are Epocrates subscribers about technology (software, hardware and EMRs) and other pressing industry topics.

The survey found 45% of respondents currently use an iPhone or iPod touch, followed by Palm and BlackBerry devices. Even prior to the launch of the iPhone, Apple has connected with this younger generation and continues to play to its strengths. Our survey did not address carrier preference, but it appears students may be more device focused; nearly 60% of non-smartphone users planning to purchase an iPhone within the next year. It is also worth noting that students may be looking at what device residents or attending physicians are using as well. In the first year of availability, over 100,000 physicians are actively using Epocrates software on an iPhone/iPod touch. We still see a significant number of physicians using BlackBerry and Palm devices, so we expect those respective populations to grow as well.Continue reading…

Obama’s Medicare Half-Truth

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Obama was called a liar during his recent address to a joint session of Congress. Actually, he was not fully truthful about the implications of cuts to Medicare. Obama repeated that his health reform plan includes payment cuts for private Medicare Advantage (MA) health plans:

The only thing this plan would eliminate is the
hundreds of billions of dollars in waste and fraud, as well as
unwarranted subsidies in Medicare that go to insurance companies —
subsidies that do everything to pad their profits and nothing to
improve your care. … So don’t pay attention to those scary stories
about how your benefits will be cut… That will never happen on my
watch. I will protect Medicare.

Obama’s claim that the cuts will trim insurer profits but not Medicare benefits was meant to calm nervous seniors. As I and others have pointed out the proposed cuts will in fact reduce benefits to some degree, contrary to the President’s assertion. But seniors, in general, should not be concerned. First, only about 23% of Medicare beneficiaries are enrolled in an MA plan.

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Balancing Consistency and Innovation in Healthcare

Our healthcare system is now facing a problem that has plagued business leaders for years: how do you  balance consistency and innovation?

The drive for consistency in healthcare is based upon the fundamental observation that physicians across the country treat similar medical conditions in dramatically different fashions.  Sometimes, these different approaches are costly, such as using a more expensive treatment when a less expensive approach might be as effective.  In other cases, these practice variations are dangerous – failing to provide patients with treatment the evidence suggests is best.

Standardizing the delivery of care — identifying “best practices,” and then insisting physicians follow these guidelines – could, in theory, save money while improving quality, and is the basis of Obama’s healthcare proposal.Continue reading…

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