This challenge addresses a stark reality centered on hospitals struggling to increase internal incident reporting — a major reason being the busyness of care providers. Daily, hospital workers fight to create effective systems for the quality and risk management staff to complete root cause analyses and follow-ups, which are required by both the Centers for Medicare & Medicaid Services and the Joint Commission. However, their efforts are not always effective.
On top of that, it is said that quality and risk management staff suffer from reporting fatigue in a paper-based reporting system, which affects reporting frequency and quality. All of their energy is exuded in trying to convince physicians and nurses to report incidents (not just talk about them in the halls), and asking that they do a thorough investigation to fill out the appropriate forms to fax them to the appropriate agencies.
To allow progression of our understanding of patient safety issues, it is vital to innovate beyond the existing tools so that a fresh system will collect and analyze information that characterizes patient safety events in a standardized, discrete, and measurable way.








