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HOSPITALS: Specialty hospitals make you rich, but everyone else is doing OK

Really good article in the WSJ about specialty hospitals, featuring one surgeon in the thriving metropolis of Rapid City, South Dakota. The founder of Black Hills Surgery Center, a neurosurgeon called Larry Teuber, has made some $9m in selling off his share of a specialty hospital. (I’ll quote fairly liberally as I know most of you don’t have WSJ access).

Medical Facilities Corp., which owns 51% of Black Hills and three other specialty hospitals, went public on the Toronto Stock Exchange last year and now has a market capitalization of just under $300 million. The offering fetched $165 million, of which $145.8 million went to 88 doctors and a handful of other investors in the hospitals. Dr. Teuber says he received about $9 million.The 39 owners of Black Hills, of whom 35 are doctors, together received $37.6 million in profit distributions between 2001 and 2004 and an additional $65 million in the stock offering. For the doctors, that money comes on top of the fees they earn each time they perform surgery.

The success of specialty hospitals illustrates how many doctors, feeling squeezed by health insurers and malpractice-insurance premiums, have found new ways to prosper. Some are trying to get in on the boom in medical imaging via fees for referring patients to scanning centers. Others get paid by pharmaceutical companies to lecture about the companies’ drugs.

What Dr. Teuber doesn’t have is many friends at Rapid City Regional Hospital, the nonprofit general hospital where he used to perform surgery. Regional posted an $8.3 million operating loss last year and has seen its debt rating downgraded. It says Dr. Teuber’s surgery center has siphoned away healthier — and more profitable — patients. Dr. Teuber says his rival’s problems stem from poor management and inefficiency.

Of course the local hospital is taking it in the shorts. Granted all the criticisms Teuber makes about the local hospital are probably true. It probably is inefficient, it probably could be more attractive to patients, etc, etc.  And even if Rapid City might be a small town in a low cost state, the pay of the folks running it isn’t exactly second tier.

Dr. Teuber says Regional administrators have gotten too comfortable with the hospital’s longtime monopoly status. For example, when Regional does a hip replacement it lets the surgeon choose the brand of artificial hip. That means many brands are used, and Regional pays a higher price for each. Black Hills, by contrast, uses a single brand and negotiates deep discounts with the supplier, Dr. Teuber says. Regional’s leaders are paid handsomely by Rapid City standards. According to the hospital’s 2003 report to the Internal Revenue Service, the top-earning doctor at Regional earned $480,000 while Dr. Hart’s predecessor as chief executive was paid $410,000. Dr. Hart is paid $346,000 a year.

However, as Medicare is finally fessing up to with McClellan’s recent statements, the overall DRG payment scale is messed up in that leaves the really complex cases to lose money in the general hospital while the cheaper cases generate bigger profits for the specialty hospital. So really all the specialty hospitals are doing is stripping out the most profitable pieces of the community hospitals’ business. This can’t go on forever, hence the moratorium, but it’s just another in a long, long line of self-referral tricks that doctors have used to generate extra cash, going back to the infusion centers of the late 1980s.

And of course the other thing is that the amount of surgery in Rapid City (which was probably below the national average to start with as rural areas usually are) has gone through the roof. It’s been well known forever in healthcare economics that the demand for surgery is extremely susceptible to supply-side inducement — proving that as Bob Evans once told me a good surgeon will operate on anyone who’ll lie down.

Amid the competition for patients, the frequency of surgery in Rapid City has grown rapidly. Outpatient surgeries — those that don’t require a hospital stay — rose to 45 per 1,000 people in 2003, according to numbers provided by the hospitals. That’s more than double the rate in 1997, the year Black Hills opened. Inpatient surgeries were up 50% to 15 per 1,000. Doctors who work at Black Hills reject the notion that patients are getting unnecessary surgery. The doctors say they serve many patients who previously would have traveled far from Rapid City or suffered in silence because the city was short of good surgeons.

So the culprit here is as ever, fee-for-service medicine, with not too fussy payers (which in South Dakota probably means the local Blues and Medicare) making no attempt to manage the overall care of the population and letting a variety of (literally) cowboy surgeons take them and their clients to the bank. Do I sound like Alain Enthoven here? 

Probably, but of course all the paydays in Rapid City pale in comparison to how to really make cash in American health care. If you really want to get rich you should start a health plan, lobby the government to ramp up the fees it pays for the Medicare program, and then cash out by selling it to United. Yup, Pacificare execs are about to share a modest $230m payout. Shouldn’t some of that money go to the shareholders, or better yet, to the people responsible for Pacificare’s recent success — the taxpayer?

OK, I’ll stop being an America-hating communist and shut up, Mr O’Reilly.

BLOGS: Happy Birthday to me

It’s my birthday and I’m taking the day, more or less, off, if you don’t count cooking dinner for 30 of my closest friends who are coming by tonight…see you tomorrow!

You can treat this as an open thread!

POLICY: Congress is slowly getting it together

It’s not exactly major health reform, not universal health insurance, not even anything on the scale of the 2003 Medicare bill, but Congress is starting to put some legislation together on health reform. The new patient safety bill sets up a system for error reporting. It may be voluntary and underfunded, but at least it’s a response to something health care policy wonks know has been a problem for decades. Ditto with the forthcoming legislation on data interoperability. Love it or hate it, the Senate is clearly going to take another run at malpractice, and there’s also "reform" of the laws around state mandates for health insurance in the Associate Health Plan legislation that’s coming out of the House. In addition Nancy Johnson (R-CT) is proposing to mainstream pay for performance as the way Medicare pays physicians. None of this is too significant for the overall health system, although individual laws will have an impact on different players in the system. But the activity signals that Congress realizes that there are fundamental problems in our health care system, even though we are an election or two away from having the real stomach to do anything about it.

QUALITY: Voluntary error reporting system eventually rolls out of Congress

So Congress has finally passed a bill creating a voluntary medical error reporting system. Baby steps six years after To Err Is Human, but I had to turn to Michael Millenson expecting him to be overly cynical.  But do I glimpse a softening, or even some hope for real change, in his comment?  Here’s what Michael emailed to me:

Congress has taken a step with great symbolic weight but only a very modest practical effect and even more minimal funding. While this, of course, is a specialty of our national legislators, particularly in this era of tight budgets — talk big and carry a small stick — the bottom line is that the preventable deaths and injuries being suffered by tens of thousands of anonymous American hospital patients every year doesn’t push very many political buttons. If a majority of both Congress wasn’t comprised of middle-aged men and women with elderly parents, we might not have gotten any legislation at all. Still, the fact that Congress could actually pass a bill related to medical errors sends an important message to health care providers that real oversight from someone outside the industry has finally arrived.

HEALTH PLANS/PBMs: Wall Street loves ’em

Wellpoint_1 It’s a wacky day on Wall Street.  Since Aetna’s quarterly announcement that it made a decent profit hitting expectations, the entire sector has gone a little doolally. And not all at once but over the course of the day. Look at this chart below and you’ll see that all the big health plans are up following Aetna’s lead.

And if that wasn’t crazy enough, the PBMs are doing even better. Express Scripts came in with lower revenue than expected but beat forecasts on profits. That took it through the roof today, and its now up 10% in the last week! Caremark and Medco are following. Pity I didn’t buy them all back in 2001.

Esrx

One day I’ll figure this stock market thing out.  But then again last night I went to see Enron: The Smartest Guys in the Room, and I don’t necessarily think that Wall Street gets it right all the time!

POLICY: War on Pain doctors gets another scalp

So this time it’s the University of Arizona Pain Clinic which is planning to close. Why? It’s main doctor has left and they can’t find anyone to replace him — I wonder why. So what does that mean?

During the past year, the UA Pain Clinic logged more than 5,800 patient procedures and outpatient visits and is estimated to treat 750 chronic-pain patients who require ongoing care, UPH records show.

So a mere 750 patients in chronic pain will be scrambling to find new doctors or face more pain….score another one for the DEA and its medical "ethics".

HOSPITALS: And while we’re on the subject of making too much money

If you read the Bruce Bodaken interview referenced in my other post today you’ll see that he complains about a certain hospital organization pricing too aggressively and being cut out of part of the CalPERS HMO network that Blue Shield runs. That unnamed organization is of course Sutter Health, which has used it’s local oligopoly power gained by a series of quasi-mergers in the mid-1990s to raise its prices and its profits considerably.

Now I’m not clever enough to really understand who is accountable for what in a big non-profit hospital, and by the time you add into that mix a "system" made up of all types of different management and ownership arrangements, without any clear stockholding ownership, then I’m lost completely. Back in the mid-1990s when it joined Sutter, Cal Pacific medical center was bleeding money. I speculated to my clients back then that I wasn’t sure that other parts of the Sutter system would have bailed it had it gone under. But Sutter took advantage of its bargaining power to push up costs, and the plans took it in the shorts for a few seconds until they realized that they could turn round and stick that cost onto their clients, and still make record profits. (Actually that’s not exactly how this long 2003 article on Sutter’s integration describes Sutter’s strategy, so you might read it for a more balanced view!) So everyone was happy.

Or almost everyone. Now Cal Pacific is making too much money. So much that the City of San Francisco, which I assume is pretty broke given the way it comes after me for egregious property taxes and parking tickets, and is increasing bus & train fares for its poorest residents again, is revoking its non-profit classification and is going after Cal Pacific for property taxes.

Which leads us to the old age question of, what exactly is non-profit about wealthy hospital systems that throw off a ton of margin? Or for that matter similarly profitable health plans? I suspect this question will come back again.  But don’t worry guys, my in-depth analysis of oil companies seems to indicate that you won’t have to pay any tax on all those profits anyway.

POLICY/HEALTH PLANS: Bruce Bodaken–as good as can be expected but…

The SF Chron had an interview with Blue Shield of California CEO Bruce Bodaken . In general when you’re looking across the spectrum of the self-interested actors in American health care, the genuine non-profit insurers (e.g. Kaiser and a few of the Blues like BS of CA) are the ones doing the most innovative work, and are certainly — given the system that we’ve got — better than most of the shysters who are taking over our insurance system. And that doesn’t even count the Richard Scrushy’s and Fred Hassan‘s of the world who think that the health care system should be run exclusively in their personal interest. However when asked about why, if he supports universal health insurance (and by implication community rating) we need the extra cost of a private health insurance sector, Bodaken’s speechwriter let him down badly.

Q: What is your response to those who say the ultimate way to promote efficiency is to avoid wasting money on red tape and bureaucracy in the insurance system?

A: When we look at the administrative costs of a single-payer system versus the private system, we often are comparing apples and oranges. We are doing things that the government isn’t doing. The government isn’t managing chronic disease. The government isn’t providing Web sites and opportunities for people to interface with their physician as well as with their health plan. If the government can administer the program more efficiently, you would (save money).

So by that logic back in the early 1990s, before there was any chronic disease management (which by the way should make care cheaper overall and therefore should not be a cost-add) and before anyone had heard of a web site, public and private health care administrative costs should have been the same. The really has me ROTFLMAO.  And yes Steffie and David’s classic article on the vast differential between private and public program administrative costs was published in the NEJM in, wait for it,1991.

Now I understand that Bruce has a tough spot to defend, and that he’s an advocate of universal insurance —  but please can he come up with a better answer than this for the seminal question of why health plans need to stay around. 

Hint: For just a teeny portion of that huge "surplus" BS of Ca is running as it put my rates up again this year, I can help.

TECH: Accenture slams hand that fed it well in door, and then stamps on it

This title alone had me really chortling — Accenture Slams CRM As Ineffective. Beyond the fact that no one in health care has yet made CRM work, didn’t anyone at Accenture get the slight irony of this, given they made so much money in the late 1990s.

Let me spell it out a bit more clearly. Who is the leader in CRM software (you know, the stuff that’s ineffective?) Why that was Siebel System which basically invented the concept in the mid 1990s. And what did Siebel do with 10% of its pre-IPO stock? Why they gave it to Accenture (then called Andersen Consulting). And why would they do that? Was there any chance that Accenture might just tell all its clients to put in a CRM system and, given the very tight relationship between Accenture and Siebel, might that just have been a Siebel CRM that they put in?

Now they’re telling us that they didn’t work. Not to worry–remember that Andersen got 10% of the company prior to the 1996 IPO. Remember what happened next?

Sebl

This article suggests that by 2001 Andersen was down to owning only 3%, suggesting that it had sold some 7% of the company over that time. Siebel’s market cap at about $8 a share is now around $4.5bn, but for most of 2000 and 2001 it was worth more than $50bn which means that if they got their timing right Accenture could have walked off with up to $3 or 4 billion in profits on their investment. All in all not bad for something their clients say is ineffective!  But they’ll need some more consulting to fix that.

The ultimate joke is that Siebel now has a new CEO. Who?  Well it’s George Shaheen, the guy who left Accenture to go to dotcom flame out Webvan at the top of the market….what goes around comes around. But don’t worry — according to the 1996 S-1, Shaheen got 88,000 shares of Siebel stock too, which split 4 times in the next 4 years giving him  over 250K shares.  So if he got any of that off at a decent number, he did just fine.

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