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Tag: Quality

HEALTH PLANS/QUALITY: Klepper on the transparency conundrum

Over at The Doctor Weighs In Brian Klepper talks about the transparency conundrum. Should We Have Health Care Performance Transparency? By Whom? And How?. Should transparency be left in the hands of untrustworthy health plans with their own proprietary techniques? Probably not. Is that a reason for abandoning the whole concept? Not exactly.

Meanwhile, I have a hell of a travel day today, and I’m miles behind on some other stuff. I will though be back with an interesting set of updates about Health2.0–User Generated Healthcare on Monday, so please check in then.

 

HOSPITALS/QUALITY: Virginia Mason–living in the future before it gets here.

More proof that the Michael Porter-type solution is living in the future before it gets here. Another study, this one from HSC shows that Virginia Mason has improved its processes, is saving money for its customers, and is paying the financial penalty.

Michael Millenson showed the same issues were going on in Demanding Medical Excellence 10 years ago, and effectively not much has changed. Doing the right thing will send providers into bankruptcy and most intermediaries and most end customers just don’t care. Here’s the full story in Health Affairs

It’s the incentives, stupid.

UPDATE: Jamie Robinson interviews Gary Kaplan, Virginia Mason’s CEO. No video, though, Brian!

POLICY/QUALITY: Klepper on cabbages and Kings (or Congress)

Brian Klepper, who’s traitorously now pimping himself out on other blogs, extends the post I wrote the other day on the CBO at Pat Salber’s blog The Doctor Weighs In. It’s called Mr. Orszag’s Surprise and it’s a very good summary of the CBO document.

Also by Brian is his description of his heart surgery five years ago this week. Moral of the story—choose your parents better.

Finally, I have no idea what to believe about the Peak Oil movement, but Dan Berdnarz’s piece on the impact of the end of cheap energy on the world and global health is pretty terrifying.

QUALITY: Back surgery request

A great friend of mine is looking for back surgery information. As we know this is one area where not much is know about what works. Any ideas? If so please comment:

I’ve been dealing with a couple of herniated disks in my lower back for the past
2 years.  Over that period of time, I’ve tried treating the pain with epidural
steroid injections, physical therapy, manual manipulation and deep tissue
massaging, acupuncture, and lots of fun pain "cocktails".  These treatments have
provided, at best, temporary relief from the pain.  And lots of crazy
hallucinogenic dreams! 

Last week I had a discogram (a diagnostic procedure to determine how badly
damaged the disks were), to enable my doctor to determine what type of surgery
would be best.  Talk about hallucinations… that Demerol is good stuff!  We
went through the results last night and, unfortunately, it’s worse than we
thought it would be.  One of my disks is so badly torn across the posterior of
the disk that procedures like a diskectomy or laminectomy won’t work.  I have
the option of either full disk replacement (which is a pretty involved abdominal
procedure where they replace the disk with a stainless steel mechanism that
works on a ball & pivot system… call me the "bionic woman") or a procedure
called an Intradiskal Electrothermal Therapy (IDET) that essentially cauterizes
the outside of the disk to kill some nerve root endings and seal off the tears
in the disk.  It sounds pretty high tech and cool… if it weren’t going to be
performed on me! 

My understanding is IDET is a short-term solution and, eventually, I’ll
need to have my disc replaced.  But I’ve also learned that there are a lot of
new disc replacement technologies in the works so it’s in my best interest to
hold off on the more involved procedure.  That said, I’m leaning toward the IDET
option since it seems the least risky course of action and could potentially
reduce my pain immediately with no major side effects.  Unless you count the
humiliation and trauma from having to wear a stiff plastic corset for 10-12
weeks after the procedure? If you know someone who has had disc replacement surgery or an IDET
procedure and is willing to talk with me about their experience, I’d really
appreciate it!  Also, if you have any recommendations of really good surgeons
for my second opinion, I’m looking for referrals, too. 

PHARMA/PHYSICIANS/HOSPITALS/QUALITY: Busy busy busy

My correspondents have sent me lots of articles today. All worth a read—

When Is a Pain Doctor a Drug Pusher? Basically never as far as I can tell but in the DEA’s view any time the DEA feels that its livelihood is threatened. What a disgusting scumbag organization (and I include the US and State DA’s in their ecosystem), and I’m beyond disgusted that as a taxpayer I’m paying for this insanity. The DEA needs to abolished and anyone who’s

Report Rates Hospitals on Their Heart Treatment. The “report” is from CMS using Medicare data and it names names. I spent the last two days with lots of hospitals. They don’t think this type of hospital ranking matters yet, and they’re right. But it will matter increasingly as patients figure this out (more from me on this next week).

 

3 drug makers busted and fined for drug reimbursement scam in cancer drugs. Not exactly a surprise:

The plaintiffs argued that the drug makers had sold medications to doctors at steep discounts to the “average wholesale price” that Medicare and pension funds paid, while secretly encouraging them to claim full reimbursement from insurers.

There is nothing rational about allowing doctors to profit from selling drugs. But then again there’s nothing rational in our payment system as a whole. This is, though, one abuse that should be ended quickly.

Finally from the WSJ, yet again showing that it’s a socialist rag, How many doctors does it treat to see a patient? (Behind sub wall I’m afraid), but let me give you the first few lines:

In the mid-1990s I worked weekend shifts as a “moonlighting” doctor in a suburban Chicago hospital. When I would show up on Friday evenings, the other doctors would always say: “Peter, remember, no roundtrips on weekends.” Translated, that meant no patients admitted over the weekend should go home before Monday afternoon at the earliest. I soon understood the genesis of the “no roundtrip” rule. At the crack of dawn on Monday mornings, before their regular office hours, the doctors would go from room to room, providing consultations and filling out billing cards.

The villain is of course fee-for-service medicine. The author wants it eliminated and he’s right. But note the interesting screw-up in the current incentives. The doctors wanted to see their patients on the Monday so they could bill FFS and make more money. But the hospital was getting a fixed DRG payment for most of those patients. It was in their interests to get them out of the hospital as soon as possible, as every moment they stayed they were making less money because they were filling a bed that could be filled with a new admission. Both of them are crazy incentives for the overall health care systems, but more than a decade later we still do not have hospitals and doctors on the same set of incentives—even irrational ones!

QUALITY/POLICYThe NY Times has licked its sore all better!

The New York Times is suddenly acting like Alain Enthoven and Jack Wennberg have taken over its health care reporting! This is the third article saying sensible things about the health care system in less than a week! Today, following the stories about practice variation in back surgery and Eliot Fisher’s work at Dartmouth, you wonks will all be amazed that Reed Abelson tells the public that In Health Care, Cost Isn’t Proof of High Quality.

They say that it takes about 17 years for a medical discovery to make it into general practice. Funnily enough I heard exactly the same stories about low quality hospitals and surgeons being the highest cost producers 17 years ago in Alain Enthoven’s class! How long before the Wennberg/Enthoven mantra make it into the public’s assessment of the health care system?

TECH/CONSUMERS: Quality, Cost and Connected Health by Joseph Kvedar

Joseph C. Kvedar, MD is the Director of the Center for Connected Health at Partners
Healthcare System in Boston. Given that so many organizations are talking about Connected Health in one flavor or another, I thought it might be interesting if he gave his view of where it would go and what it means for health care quality.

Connected health is the use of messaging and monitoring technologies to bring care to where the patient is, when the patient needs it. This approach has enormous opportunity to increase quality while lowering the overall cost of care. Early returns on this approach are quite encouraging. We are starting to weave connected health into the fabric of our health care system, with good results.

Is There a Doctor in the House?

The growth in the number of patients with chronic illness has outpaced our growth in provider capacity. We talk publicly about nursing shortages and, in private, policy makers and healthcare executives acknowledge that there are physician shortages too. Just ask your primary care doctor how he/she is doing these days, and you’ll get a reality check on how stressed that part of our workforce is. We have no choice but to rethink today’s model of care delivery, where a patient comes to the doctor’s location for care when the doctor has time to see her. Technology makes it possible for physicians and other clinical workers, as well as patients themselves, to take part in continuous healthcare, where data collection and feedback are more frequent and more complete. The sharing of this information between patients and providers can take place in any number of ways thanks to the availability of inexpensive communications technologies.

Let’s take blood pressure as an example. Most physicians who manage blood pressure do so on a few – and often as few as two – readings per year taken in the doctor’s office. With simple, inexpensive technology it’s possible to take blood pressure readings daily or more often and present the doctor with a trended report on how blood pressure is varying and what aspects of the patient’s life impact the readings. Once that richness of data is in hand, why travel to the office for a medication refill? Why not do the whole thing online? Further, the immediacy of information in this type of model allows patients to self-manage through diet, exercise or lifestyle decisions as never before, preventing exacerbations of their condition or the onset of complications that would necessitate intensified use of healthcare resources.

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