More proof that the Michael Porter-type solution is living in the future before it gets here. Another study, this one from HSC shows that Virginia Mason has improved its processes, is saving money for its customers, and is paying the financial penalty.
Michael Millenson showed the same issues were going on in Demanding Medical Excellence 10 years ago, and effectively not much has changed. Doing the right thing will send providers into bankruptcy and most intermediaries and most end customers just don’t care. Here’s the full story in Health Affairs
It’s the incentives, stupid.
UPDATE: Jamie Robinson interviews Gary Kaplan, Virginia Mason’s CEO. No video, though, Brian!