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Tag: Policy

CONSUMERS: Trade up players, but maybe not enough of them

Once again there’s something very important in a WSJ/Harris poll which concentrates on the people that, when I was at Harris, were called the "Trade up players". These are the people with enough discretionary income to buy themselves a better class of service from their providers.  As I know many of you don’t have WSJ access, I’ve quoted most all of the results.

"Do you have health insurance? It could be from an employer, that you purchase yourself or from a government program like Medicare or Medicaid?"

Base: All Adults

Yes, have health insurance 87%
No, do not have health insurance 13

* * *

"Which one of these statements best describes you?"

Base: Adults with health insurance

Total
I only go to doctors that accept my health insurance 85%
I sometimes go to doctors who don’t accept my health insurance 15

* * *

"Whether or not you have done so in the past, how willing would you be to go to a doctor who doesn’t take your health insurance if he or she was highly recommended by a source that you trust?"

Chart1

"How willing would you be to pay the full cost of a doctor’s visit – rather than use your health insurance – if you . . .?"

Chart2

The important issue is that pretty uniformly, those with incomes over 50K, which is a little over average household income and around US median income, are willing to spend more money to get a better class of service. Obviously this means a couple of things

a) If you are marketing a health care service to wealthier Americans there is a willingness to pay for it. Of course that’s a well known fact to chiropractors, orthodontists, and cosmetic surgeons. But it might mean that other physicians and providers might start to think about providing better access and customer service, for a small fee (and I don’t mean insisting on $20,000 for concierge service). This is the Nordstroms approach, and one that health care providers should be thinking about emulating (and one that some are).

b) This willingness to pay is a minority effect — it’s a big minority and may be a majority in the case of referrals from someone the patient trusts.  But for most of these services more people are unwilling to pay extra, and of course large majorities of those with lower incomes, even those with health insurance, do not want to pay extra.

This tells me that continued bifurcation is likely to be the case when people seek health services that they have to pay out of pocket for, with roughly double the number who want to "trade up" skimping on "extras". Why does this matter?  Because in our brave new consumer world, cash may be an increasingly important way that patients pay for health care, especially for "minor" care out of their HSAs. So this correlates with much other data about user fees at the point of care–they tend to prevent lower income people from getting care (including often needed care).

Like it or not, we are slowly heading towards this future.  Unless, that is, you live in Rochester New York.

Meanwhile, (and this is a bit of a throwaway for Ron) the Kaiser Network Health Policy Report notes that the CBO is out with a study showing that "Uninsured workers are unlikely to purchase individual health insurance, regardless of whether they receive tax credits or other subsidies to help cover the cost of premiums, according to a report released on Friday by the Congressional Budget Office". Proving to my mind once again that high deductible health plans are not going to solve the uninsurance problem and that voluntary universal health care is a myth.

POLICY: Getting transparency in benefit costs, by Eric Novack

After his first post on how to get doctors to provide care to uninsured patients, surgeon, talkshow host and THCB podcast star Eric Novack is back with a second installment. And believe it or not I completely agree with him. Here’s Eric:
I want to introduce another component of an incremental approach to health care transformation.  Many of you will wonder why it even qualifies as a reform- it does not require legislation, does not redistribute, reclassify, or create.  But let’s summarize the last post and the very insightful and valuable comments:
  1. People who can demonstrate financial hardship can go to the doctor for care- at no charge to them. Doctors would get a tax credit for a predetermined value (e.g.. Medicare rate) of the services. Those who deliver care are given incentives to provide care to those who would otherwise feel inhibited to seek care. (see prev. post for more)

The next component:  Require that employee tax statements (W-2) include the amount that employers spend on health benefits.
Employers understand that employee compensation includes benefits.  As health care costs have soared, costs to employers have soared as well. For example, someone earning $30,000 a year in salary sees that number on the W-2. Employers, on their tax returns, list employee health benefits as a line item, because that amount is tax deductible (a topic worth several radio programs and many blogs in its own right…)
The employee is ‘blind’ to this exact cost. If the cost for an employee was listed, employers could demonstrate how much money the employee actually receives directly and indirectly. In the example, let’s make health benefits cost $5000. Now, the W-2 would have $35,000 as the total compensation, but $5000 would appear as a line item for ‘health benefits’, which would be subtracted for tax purposes.
One of the many fears about HSAs and CDHP is that costs will just be shifted — or, put another way — companies will add to their profits at the direct expense of employees. Since we know that HSA prices actually decreased (eHealthinsurance.com data), if companies are forced to be transparent to employees about healthcare costs, it will be much more difficult to ‘reduce compensation’, as opposed to using the savings to fund the HSA savings accounts.
A win for transparency, corporate oversight, and the promotion of CDHC.

INTERNATIONAL/PHYSICIANS: Canadian doctors going home means the US sucks, n’est-ce pas?

This one I find hilarious and gives me great deal of personal satisfaction. The pro-American health care system, "it’s the finest on earth crowd" goes on and on about how terrible the Canadian system is and how all the doctors are leaving. In fact it was that sentiment especially from the wonderful, but confused, Sydney Smith over at Medpundit that inspired my "Oh Canada" tome.  (Actually I re-read "Oh Canada" the other day and it’s a pretty damn good piece of analysis if I say so myself).

Syd was basically saying that all the doctors were leaving cos they hated the clinical restrictions of the single payer system and wanted to move to the glorious homeland of free-choice medical practice and CABGs for 97 year olds. I showed pretty conclusively using actual real life data that a) very few doctors were leaving Canada for the US, and that b) if they were leaving it wasn’t that surprising as they get paid about twice as much by sneaking below the 49th parallel.

Well now we have more actual statistics and real data that shows that more Canadian doctors are heading back to Canada than are leaving — and this was in 2004 when hockey was on strike so there was no real reason to go to Canada! The numbers are:

Canada has seen more doctors returning than leaving for the first time in 30 years, a report by the Canadian Institute for Health Information (CIHI) shows. The report, released Wednesday, says that between 2000 and 2004,the number of physicians leaving Canada declined by 38 percent. In 2004, 317 physicians returned to Canada and 262 left. That was a drop from 2000, when 420 doctors left the country and a significant decrease from the peak of 771 physicians who moved abroad in 1994.

I’m looking forward to the barrage of articles from the know-it all alleged "free-market" crowd who get spoon-fed rubbish by Frasier, PRI, Manhattan et al offering their apologies to the Canadians and admitting that their system is better than the one down here.  After all the alleged rush of Canadian doctors to the US was absolute proof in their mind that the reverse was true.

I’m waiting, I’m waiting….

POLICY: Gladwell on Moral Hazard, with UPDATE

Go read Malcolm Gladwell on Moral Hazard in the New Yorker.

Gladwell basically thinks that there’s some moral imperative on the part of the political right to promote user fees at the point of care and that it’s uniquely American.  The bit about it being uniquely American is not quite right, in that I first heard the term from a Japanese health ministry official explaining why they had (very low) user fees in Japan, and in the UK there have been user fees for Rx forever. But there’s no question that we have more of them here. The wise Canadians Evans and Barer list user fees at the point of care as one of their Zombies — bad health care ideas that won’t die. Their interpretation of the RAND study is succinct and correct:

Contrary to the rhetoric, the RAND evidence demonstrated clearly that patients could not discriminate between necessary and unnecessary services. User fees were as likely to deter important health-preserving or enhancing care, as “frivolous” abuse. Moreover, the deterrent effects of user charges bear more heavily upon those with lower incomes, as this group is more sensitive to increases in price. In fact, low-income persons reduced use of care that was judged by researchers to be highly effective more frequently than did their higher-income counterparts.

They go on to note that user fees at the point of care are not designed to reduce overall health care costs — after all here in the US we lead the league in both categories. Instead they’re designed by providers to try to spike their incomes. Remember that as it’ll be important later….

Gladwell of course acknowledges all that and realizes that the "actuarial" model of health insurance that is being promoted by the HSA and its backers (Hi Ron!) is designed to basically to allow those with the greatest ability to get out of paying for those with the greatest need. Of course social insurance is based on the idea of transferring resources from those who have them to those who need them. In fact there’s nothing wrong with the idea at all and if you look at Americans when they’re surveyed about it, by and large they agree.  Those of you who read my recent article on Why Hillarycare Failed may remember that Harris got the following answers on the subject in 2003:

By 75% to 21% (including a 66% to 30% majority of Republicans), most people agree that "people who are unemployed or poor should be able to get the same amount and quality of medical services as people who have good jobs and are paying substantial taxes".

By 69% to 27% (including a 63% to 32% majority of Republicans), most people disagree that "it’s fair that people who pay more in taxes (or in health insurance premiums) should be able to get better medical care than those who pay little or nothing."

But despite the fact that apparently Americans prefer the concept of social insurance, Gladwell doesn’t really come up with an explanation for why the HSA legislation has done so well, other than the primacy of ideas. He makes a lot of the influence of Mark Pauly. Pauly is a complete idiot respected health economist at Wharton, who earnestly believes both that the individual market works well for 80% of the people forced to be in it and is therefore OK, and that the reason we spend so much money on health care in America is a result of the fact that the rest of our economy is so dang efficient. (Both in serious studies published in Health Affairs — I shit you not). And his article on moral hazard is supposed to be the most influential ever published in the health policy literature, and that’s why the right has bought into it.

Of course those of us in the reality-based as opposed to faith/idea-based world think that there may be a couple of other reasons other than the strenght of ideas as to why the HSA is so popular amongst the right, and why they want to spread it to all programs including Medicare.

The first is purely political. The two big government programs of Medicare and Social Security are very, very popular and identified correctly with Democrats. There is a strong element (e.g. Grover Norquist and the WSJ Editorial pages) in today’s Republican party which wants to destroy those programs, or at least eliminate the middle classes’ dependency on them, so that their recipients are less likely to identify with Democrats and less likely to elect them to power. Electing Democrats to power of course interferes with those Republicans’ view of the real mission of government, which apparently is to plunder the treasury and hand out massive rewards to favored interests in the oil, defense, mining, pharmaceutical, etc, etc, industries, and ensure that the ultra-rich don’t have to pay much or any tax. These Republicans see the vast army of baby boomers heading towards Social Security and Medicare as a huge threat to their political future, and rightly so. Putting all Social Security and Medicare into private accounts, and as a side issue removing the social insurance aspect of those programs, is a political solution to breaking what they believe to be (what’s left of) a political machine-like dependency of the middle-class seniors on the Democrats. And I’m not convinced they’re wrong about that.

The other reason is of course much more basic and is to do purely with money. What creating tax-free HSAs does is to enable insurance companies to sell highly underwritten and incredibly profitable high-deductible insurance policies. HSAs and MSAs were developed by small insurance companies to incentivize the sale of high-deductible plans which cream-skim way healthy people from the big managed care companies. Golden Rule, run by loony Rooney, almost invented this category on its own, and massively funded Gingrich and the VRWC all the way through the 1990s. See this Mother Jones article on Rooney and Golden Rule in 1996 and one from 2004 on their success in getting HSAs through in the Medicare legislation.

Incidentally the AMA and America’s doctors also started supporting HSAs because they thought it would enable them to get out from under their PPO and managed care contracts and charge their patients directly (and get more money, as Evans and Barer suggested earlier). Unfortunately for the doctors, now that Wellpoint, United et al have taken over the game, the high-deductible plans of now and the future will have the same negotiated contracts, the same confusion over who owes what, and will just change their office managers from chasing health insurers for big lump sum payments to chasing patients for tiny ones instead. Tough break, guys.

Meanwhile, back to the insurance side. The big insurance companies went down the managed care path in the 1990s because both they thought that they would get the continued support of the employers to beat up on the providers (which they didn’t when the economy got better) and because they thought that Hillarycare would put everyone into big pools. Big pools are of course the world where managed care plans come from and they destroy the advantage of the smaller insurers — their ability to underwrite on an individual patient basis. As it turned out the big guys were wrong (slightly in part because of what the HIAA and Golden Rule’s money did to the Clinton Plan), and anyone who knows the story of the Aetna turnaround can see that it was by adopting much tougher underwriting that Aetna became the profit machine it now is. Imitation is not though the most sincere form of flattery, not when United Healthcare showed its admiration by buying Golden Rule for $900 odd million in 2003 and making loony Rooney even richer and even more able to spread his money around wacko-political operations.

Gladwell, however, fails to explain why putting HSAs into a social insurance program like Medicare is the beginning of the end for the program, and if you read the THCB comments section you’ll see plenty of information from Ron about how HSAs are all sweetness, light, and crumbly candy bars.  So — hopefully once and for all — I’ll explain why they are not. This will involve numbers, so pay attention.

Let’s assume that Medicare has 100 people in it. Let’s also assume that it costs $5,000 per person. (I’m using the $5,000 number because it’s practically identical to the numbers and in the same ratio that Ron Grenier used when he tried to sell me a policy yesterday before he found that he can’t in California, so we know they’re correct for high-deductible plans). So in the HSA dreamtime world each of our 100 seniors gets $2500 in an HSA account, and then the remaining $2,500 goes into a pool totalling $250,000 which will pay for the care of anyone who’s individual expenditures exceed $2,500. Now you need to know something about population health costs. They roughly follow the 80/20 rule, in that 80% of the money gets spent on 20% of the population. So in our 100 person Medicare, 80 people need $100,000 worth of care, while 20 need $400,000 worth of care.

Here’s the maths problem that no one on the HSA-backing side will admit to. The 80 people spending $1,250 each are fine and happy and have a further $1,250 left in their accounts. The 20 sicker people have spent their full $2,500 each and in total need a further $350,000 from the pool to pay for their care. But there’s only $250,000 in the pool because the rest of it is in the HSA accounts of the healthy 80. So now we have to make up the extra $100,000. So we can increase taxes, and spend $600,000 to provide $500,000 worth of care — not too likely to be popular (although something like that happened in Medicare managed care in the 1990s). Or we can pay providers less money for caring for the sick. Or we can look to the sickies to come up with the extra. Or we can not provide them with that care.

Any which way you look at this, we are essentially starting down the track of destroying the social insurance nature of Medicare, and the willingness of providers to take part in it. We’ve basically already done it with every other form of health insurance with the exception of the unionized, large employer market, and so in the commercial market the HSA/high-deductible plan looks similar but better than what’s already available. Unless of course you are sick, and then you run into those nasty underwriting trends because, guess what, insuring sick people breaks a pool financially — even if it’s a private-sector high-deductible underwriting pool. Which is why Golden Rule, Aetna and the rest don’t do it much any more.

And although Gladwell doesn’t seem to quite get the politics, the incentives or the mechanism, he does understand the overall impact.

The issue about what to do with the health-care system is sometimes presented as a technical argument about the merits of one kind of coverage over another or as an ideological argument about socialized versus private medicine. It is, instead, about a few very simple questions. Do you think that this kind of redistribution of risk is a good idea? Do you think that people whose genes predispose them to depression or cancer, or whose poverty complicates asthma or diabetes, or who get hit by a drunk driver, or who have to keep their mouths closed because their teeth are rotting ought to bear a greater share of the costs of their health care than those of us who are lucky enough to escape such misfortunes? In the rest of the industrialized world, it is assumed that the more equally and widely the burdens of illness are shared, the better off the population as a whole is likely to be. The reason the United States has forty-five million people without coverage is that its health-care policy is in the hands of people who disagree, and who regard health insurance not as the solution but as the problem.

I agree with the sentiment, but I though prefer the language of this great American hero who described essentially the same problem in 1945.

No, but you . . . you . . . you’re thinking of this place all wrong. As if I had the money back in a safe. The money’s not here. Your money’s in Joe’s house . . .(to one of the men). . . right next to yours. And in the Kennedy house, and Mrs. Macklin’s house, and a hundred others. Why, you’re lending them the money to build, and then, they’re going to pay it back to you as best they can. Now what are you going to do? Foreclose on them?

Apparently we’re all leaving Bedford Falls and going to live in PottersVille.

POLICY: Klein on Gladwell on moral hazard

Ezra Klein beat me to a post on Malcolm Gladwell’s piece on Moral Hazard in the New Yorker. I’ll be back tomorrow to explain why if you cross-breed him with Jill Quadagno, you about get to the right answer.

Go read Ezra’s take. He kinda agrees with Gladwell on the ideas thing.  I think there’s a little more to it than that.

POLICY/PHYSICIANS: Is the Medicare reimbursement issue more serious this time?

This week things are starting to get a little serious regarding physicians’ Medicare reimbursement. The AMA is gearing up for a fight, trying to avoid a scheduled 4.3% cut in Medicare reimbursement. Meanwhile a survey of California doctors suggested that they would stop taking new patients at the lowered rates. Much of this is just bargaining rhetoric, but CMS is determined to start Medicare down the pay-for-performance road, and has already begun to initiate this process by paying hospitals for reporting quality measures (even though it’s less than 0.5% of their Medicare revenue).

Meanwhile Republican house rep Nancy Johnson is pushing a pay-for-performance bill which would change how physicians get paid. Anytime you put doctors, money, and quality and performance requirements in a sentence together, be prepared for at the least a vigorous debate. Medicare is still the big Kahuna, and where it goes other payers will follow — if they’re not moving there already.

PHARMA/POLICY: Part D Sponsors Brace for Intense Competition for Seniors

And you thought that Medicare Part D was a big giveaway to the drug companies and PBMs…. 

Well this article in AISHealth.com’s Managed Care Week suggests that Part D sponsors are gearing up for intense price competition to recruit seniors and that the PDPs (participating drug plans) who will do best are those health plans that understand how to take risk.

That’s a little odd as my understanding of the PDPs’ role in part D for the first couple of years was that if they lost money the government would make up the shortfall. Of course if that’s not the case and they do lose money we could see a repeat of the stampede out of Managed Medicare of the late 1990s –not something the Administration would like to see given how confusing the Part D benefit is in the first place. To be fair I can’t find any references to who’s really at risk, and whether losses by plans will be covered if participants drug costs exceed their premium income.

If anyone does understand this, please add your wisdom into the comments! Here’s the official CMS site.

POLICY: Jill Quadagno on “A critical national competitiveness issue”

The Oxford University Press in the US has its own blog. Who knew? As a Cambridge man I shudder at promoting anything from the dark blue side of the British divide, but Jill Quadagno (who’s book on why we don’t have national health insurance was reviewed by Jonathan Cohn and mentioned in this earlier THCB post) has written a piece on why she believes healthcare is a critical national competitiveness issue". I’m not sure I really buy that argument too much — the US is too strong in some industries and too weak in others for the 15% labor cost differential that health care makes to be too big a deal overall–although obviously it makes some difference at the margin as to where GM will put its next car plant. It does seem to me that their overall problem is that they stopped making great cars in 1969.

Cam69What is more important, I believe, is that a dollar spent on health care is a dollar not spent on education, alleviating homelessness, conserving energy, etc, etc (although apparently not one also not spent on invading Iraq, running a punitive war on drug users, or building more and more prisons) — so that we should be wondering why we are spending so much on health care, and wondering what we are getting for that spending.

And as I’ve said many times in THCB, the existence of uninsurance means that there is the opportunity for the health care system to force those who can’t afford it out of the system, and therefore enables the system as a whole to increase its costs without having to be concerned about the overall impact of this price effect. If there was some mechanism by which the extra costs were capped within the system, without the safety valve of uninsurance, life would be very different. And that’s why solving the uninsurance issue is also the solution to solving the cost issue.

POLICY/HEALTH PLANS: Stronger Rules Sought on Association Health Plans – Los Angeles Times

Following up the post about the Shadegg legislation which would allow people to buy health insurance across state lines, the other shoe dropping in the Congress is the approval of Association Health Plans — legislation passed in the House and now en route to the Senate, which basically will allow associations of varying stripes and ethical fortitude to offer health insurance across state lines also without having to adhere to state regulations. These are descendants of the Multiple Employer Welfare Trusts of the 1980s, which were essentially a license to print money for organized crime.

Consumer groups in California are prepping for these early, trying to get their retaliation in first, and are finding a willing audience in Insurance Commish John Garamendi.

POLICY: Review of One Nation Uninsured

And while we’re making such a fuss about Jonathan Cohn this week, he has a book review out of One Nation Uninsured, by Jill Quadagno. Not having read (or even heard of) this book which is a history of why universal insurance reform has failed in the US, I can’t comment much on it, but the story as relayed by Cohn is more or less true. Every time reform gets close one special interest or another kills it, and nothing ever gets done because the voting public perceive the reform to be a income transfer from them to poorer people.

Some people are working on the first issue (Brian Klepper’s group, the Center for Practical Health Reform is one), trying to get the industry as a whole to realize that the Titanic is headed for an iceberg, and that some level of reform is needed that will stop the attempts by providers and suppliers to find the ever expanding frontier and make us all live happily together within our borders. But I don’t hold much faith in that.

I do, though, think that the next time around, the pressures on the voting public are sufficient that enough of them might identify with the UN- and under-insured that a universal plan might sneak through.  But that does mean that things have to get pretty bad over the next 2-8 years for that to have a chance.  But then again, as was reported by the team at UCLA, California is on its way to having less than half the population with employer-based insurance. If that trend keeps playing out, and everyone else is getting only a high-deductible plan, middle class discontent may just be bubbling up enough for real change to happen.

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