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Lucas Merrow demos Eliza

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By Jen McCabe Gorman

Lucas_merrow_eliza_ceowired_001_2

Lucas is demoing today’s flashiest presentation at The Center for Information Therapy’s Wired.

Thank goodness; it’s 4:30 and there’s been no audience bleed out the door since Merrow took to the podium.

I missed Eliza’s presentation at the Health 2.0 Spring Fling, so this
is the first time I’ve viewed the platform. Eliza has my interest when
Merrow describes "how we converse with people with diabetes" rather
than "diabetics."

Sometimes it is all about semantics; in this case, Eliza shows respect
for each person’s health/wellness goals via the details, right down to
terminology, not limiting our identity to powerless ‘patienthood’.

And it works. People respond to requests with respect. Lucas shares a
case study. When Eliza took over for a client – 23 percent prescription
refill rate. They saw an increase right off the bat – 10% early –
"primarily due to the conversational nature of the service."

Eliza has it right here – Healthcare is a conversation. Let’s keep talking.

A Broad Vision of Health 2.0: Reformulating Data for Transparency, Decision Support & Revitalized Health Care Markets – Brian Klepper and Jane Sarasohn-Kahn

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Download health20_1011.ppt

Before you start reading, download the document above. It’s a single PowerPoint slide that’s animated to build. Go into presentation mode, then read along with the narrative below.

The term Health 2.0 refers to the concept, described by O’Reilly in September of 2005, of Web-based platforms that allow users to reformulate data for their own purposes. The Health 2.0 movement is rapidly gaining steam and traction, propelled by established and startup firms. The efforts displayed at the recent Health 2.0 meeting in San Francisco, convened by Matthew Holt and Indu Sabaiya, were both wide-ranging and narrowly focused. Even so, several end-of-day panelists noted that, at this early stage, Health 2.0’s definitions and translations into practice remain murky and fragmented.

We thought it might be useful to try to develop an image of how Health 2.0 MIGHT develop: what its working parts were, what kinds of information it would receive and generate, who its users would be and what its impacts might be. The image that has resulted is simplistic; it doesn’t try to explore any of the underlying mechanisms necessary to pull this off. But it does try to convey a vision of how innovators might come together to aggregate and reformulate large data sets from disparate sources to create tremendous new utility in the marketplace for patients, clinicians and purchasers of all types.

Continue reading…

TECH/CONFERENCE: TieCon East, innovation conference in Boston 15-6 June

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Peter Mueller from BCBS Mass asked me to let you know about TieCon East. This is a conference on innovation with a health care track (as well as a tech track and an enterprise track too). Peter is chairing the health track and has put together an interesting and varied line up on topics such as consumerism, technology in HC, personalized medicine, and medical devices. It’s in Boston on June 15–6.

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