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Category: Health Tech

Flacks peddle false “reality”

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By Matthew Holt

Such a pity that the NY Times has been so beaten up by the commies amongst us that it actually now feels that it has to point out where Peter Pitts and Janet Trautwein get their money. Although, as per the last time it let Pitts write an op-ed, it didn’t mention his day job as a PR man for pharmaceutical companies. After all, who could be opposed to “Medicine in the Public Interest” — after all it is in the interest of the public to pay for all and any medicine at any price that PhRMA chooses, right?

And let’s not get started on underwriters (for whom Trautwein is the main flack). After all Grace-Marie Turner thinks that they’re the health care heroes! Perhaps they’re heroes because they drive sick people into the uninsured population so that the under-paid clinical staff working in America’s public and community health system get to show their worth by caring for them —even if they’re less heroic than underwriters.

But that’s OK, Pitts & Trautwein can be printed in the NY Times cherry-picking problems with other countries health care systems. Because as we all know there’s absolutely nothing wrong with ours, eh?

And why should Pitts quote the peer-reviewed 2007 Commonwealth Fund study that showed that waiting times for surgery were longer in the US than in the communist hell-hole of Germany, when instead he was able to cite an 11 year old study about longer waiting lists for one specific type of surgery in the Netherlands, which has completely revamped its health care system since then. Something he and Trautwein have helped stop us doing — preserving a dismal status quo they obviously want to maintain.

Those two wouldn’t last 92 seconds in a debate with Uwe Reinhardt or Hillary Clinton.

On the other hand, there’s no letter from Karen Ignagni to make up the trifecta. Did she negotiate some summer vacation time along with her $1.3m salary?

Omnimedix still fighting Dossia owners

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By Matthew Holt

KleinkeJD Kleinke and Omnimedix are still in business and still fighting a pretty serious lawsuit
about the Dossia breakup. I talked with JD yesterday. The team is working on several super secret client projects, but it’s tough to run a small consulting shop and keep a protracted lawsuit open, so they’re passing the hat! Why keep the lawsuit going?

Well, there’s obviously stuff that JD couldn’t tell me, so this is speculation but it’s clear that this is much more than an a “vendor didn’t deliver/client didn’t pay” dispute. JD was always very vocal about an open nonprofit being the protector of the Dossia members’ employees’ data, so I surmise that contractual disputes about who got access to what data are at the root of this. It would be interesting (if practicably impossible) to compare Dossia’s contact with Omnimedix in their contract with Indivo.

More generally, JD and I talked about whether there’s a need for a Dossia-type entity when there’s Google Health and HealthVault. Here’s what JD said about Microsoft and Google’s privacy stance.

“In both cases they’ve violated their own operating principles as businesses to do the right thing.”

Continue reading…

Interview with Sandeep Agate, REACH Call

By Matthew Holt

We don’t talk much about traditional telemedicine at THCB, but remote care is not just for consumers. There’s also huge possibilities for clinicians to use these technologies to tap into expertise that can make specialty care more available and improve care in dramatic ways.

REACH call, which is a 2-year-old company from Georgia has an interesting and relatively cheap technology that gets vital expert specialty opinion to emergency rooms and enables stroke care to be significantly improved. I spoke to Sandeep Agate, REACH’s CEO last week and it’s a pretty interesting interview.

Matthew’s top podcasts this year

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By THCB STAFFIpod

The Health Care Blog is working hard to bring readers more excellent content, but
the downside of that is great posts and podcasts quickly get buried. Here’s a quick list of Matthew’s top podcasts this year.

Adam Bosworth speaks about Google Health, Keas and everything By Matthew Holt

Adam_bosworth

After a long period of time I’ve finally wrestled Adam Bosworth to
the floor and forced the microphone to his mouth. Adam of course is the
software guru (he’s one of the originators of XML) who went to Google
to start Google Health,
and spent much of 2007 talking about how he hoped Google Health would
change health care. He then left Google Health (several months before
it launched in March 2008) and at the very end of 2007 founded Keas. Adam has very strong views on health technology, data, PHRs.
HealthVault & Google Health, and much much more. Listen to the podcast.

Cisco’s Frances Dare talks about Congressional action on health IT By Matthew Holt

Frances_dare_2Frances Dare has seen the painfully
slow developments in many aspects of health IT since the 1990s, and has
an experienced view of what’s coming along at what pace. These days
Frances is a Director at Cisco focusing on health care, and more
recently she’s taken an active role in Cisco’s health care lobbying
efforts on Capitol Hill. Here’s the podcast.

Interview with Trizetto & Eliza By Matthew Holt

I spoke this morning with Gene Drabinksi, who runs the CareAdvance unit of Trizetto, and Alexandra Drane, President of Eliza. They recently announced a partnership that integrates the care
management aspects of Trizetto’s services with the automated phone
outreach provided by Eliza. It’s another step in the evolution of
phone-based contact and personalization in health care — which, the
careful THCB reader will have noted, I think is an important channel
for delivering and capturing health information. Of particular importance, is making useful that vast glob of data
stored within a health plan by communicating about it with the members.
It’s also always good to hear from some experienced and passionate
players, and Alex and Gene certainly fit that bill. Here’s the podcast.

Interview with Kerry Hicks, HealthGrades CEO By Matthew Holt

HealthGrades has been busy. The publicly traded, pure-play provider
ratings company is changing the way it offers ratings, it’s publishing
a book, and it’s starting to rate drugs. It’s not alone. Last week,
Consumer Reports announced it also is getting into the business of
rating hospitals and using a model developed in conjunction with the
Dartmouth crowd. Plus, there’s the CMS effort. Given the way that
ratings are evolving and HealthGrades’ partnership with Google, (more
to come on Google from me separately soon) last week was a great time
to talk with HealthGrades Chairman & CEO Kerry Hicks. (Sadly it was before the Consumer Reports announcement but fascinating nonetheless). Listen to the podcast.

Kaiser tiptoes into HealthVault & tells THCB about it By Matthew Holt

Kaiser Permanente signed an extensive pilot with Microsoft, allowing
its 159,000 employees to copy their online health records into
HealthVault. This is a big coup for Microsoft and a fairly ambitious
move for KP which to this point hasn’t said much publicly about the
data transferability it was going to provide for its members. This is a
clear signal. Assuming that the pilot is a success, presumably all
Kaiser members using My Health Manager (over 2 million now and heading
to 3 million at years end) will soon be able to move their data to
HealthVault. We are potentially seeing the first real example of mass
scale data interoperability onto a platform not connected to a health
care organization. And obviously, Google is playing in this same space
too. Kaiser gave me a pre-release interview with with Peter Neupert, Corporate VP of Microsoft Health Solutions Group and Anne-Lisa Silvestre, VP of Online Services at KP. Listen to the Podcast.

The Long Baby Boom By Matthew Holt

I had a great chat with health care futurist Jeff Goldsmith
about his new book, the Long Baby Boom. We discussed the policy and
cultural issues of retirement, Medicare, Social Security, immigration,
end-of-life care and meaning… Listen to the podcast.

Caring.com & Trusera — two Health 2.0 newbies talk By Matthew Holt

Two of the more interesting newcomers in the Health 2.0 scene
gathered around the electronic water cooler, which is THCB’s podcast
series, to talk about what they’re up to and why they are worth looking
at. Andy Cohen is CEO of Caring.com and Keith Schorsch
is CEO of Trusera. Some of you may have seen Keith at the March 2008
Health 2.0 Conference. Andy is providing content checklists and much
more for those who have sick or frail parents, which will be most of
us. Keith is providing a sophisticated place for story telling and
information exchange for those facing serious health conditions. Both
have serious ambitions. Interesting stuff — listen to the podcast.

Continue reading…

State regulators challenge the rights to your DNA

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By Matthew HoltDna

It is something of a surprise that it popped up this way, but the establishment
challenge to Health 2.0 was going to start somewhere. And it appears to have started with two big states, New York & California ordering 13 companies to stop Gene Testing.

Karen Nickel, from the California Department of Public Health, argues that these companies are “operating without a clinical laboratory license in California. The genetic tests have not been validated for clinical utility and accuracy.”

But as those companies are outsourcing the testing anyway, that argument barely holds water. Here’s what Navigenics CEO Mari Baker said “Navigenics uses a doctor to transit orders and review results, and it relies on a state-certified lab testing company to do the gene tests.”

So what this really is about, of course, is who has the right to order a test? Is it you or do you have to go through a doctor? Or put another way, is it your DNA or is it the state’s?

Continue reading…

Kaiser tiptoes into HealthVault & tells THCB about it, with UPDATE

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By Matthew Holt

Kaiser Permanente signed on this morning for a pretty extensive pilot with Microsoft,
allowing its 159,000 employees to copy their online health records into HealthVault. This is a big coup for Microsoft and a fairly ambitious move for KP which to this point hasn’t said much publicly about the data transferability it was going to provide for its members. This is a clear signal.Kp

Assuming that the pilot is a success, presumably all Kaiser members using My Health Manager (over 2 million now and heading to 3 million at years end) will soon be able to move their data to HealthVault. We are potentially seeing the first real example of mass scale data interoperability onto a platform not connected to a health care organization. And obviously, Google is playing in this same space too.

Once the data is collected in HealthVault, there are lots of possibilities for what can be done with that data, and what services can be offered.

Back in the days when Justen Deal was causing havoc with HealthConnect, I had a somewhat unorthodox interview with Permanente’s Andy Wiesenthal — in which (without KP’s PR folks knowing) I called him in a taxi on a cell phone late on a Friday night. Perhaps it’s a mark of how far THCB has come (you decide if it’s good or bad) that in regular business hours on Friday, KP’s publicity machine lined me up for a pre-release interview with Peter Neupert, Corporate VP of Microsoft Health Solutions Group and Anne-Lisa Silvestre, VP of Online Services at KP.

Continue reading…

Google Health — A serious test drive

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By Matthew Holt

After all the fuss, I thought that I should take Google Health for a real test drive. So I did. Given that it contains a gazillion screenshots, I did it in the form of a slide show and uploaded it to the slideshare.net website. To view it, you’re best off using the full screen mode (which you can get to by opening “view” (the middle of the three links below the slides, and then clicking the “full button” on the bottom right in the slide on slideshare).

I’d of course love your comments about my conclusions.

 

PODCAST/CONSUMERS/TECH: Interview with MaryAnn Stump CEO, Consumer Aware–HealthFacts.org

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This is the transcript of my interview last month with MaryAnn Stump CEO, Consumer Aware. Consumer Aware is the BCBS Minnesota subsidiary that puts out the web site HealthCareFacts.org which ranks and rates hospitals and clinics. Unfortunately I had some technical problems with this podcast recoding, but 95% of what Mary Ann was saying is here—and she said a lot! The original audio podcast is here

Matthew Holt:  This is Matthew Holt with The Health Care Blog, and I’m back with another podcast on the blog. Today I’m very excited that I’m talking with Mary Ann Stump, who is, among her many other titles, the president of Consumer Aware. Which, Mary Ann, you’ll explain to us, is a subsidiary of Blue Cross of Minnesota. Tell us a bit more about what you do, and about what else you’re doing at Blue Cross of Minnesota.

Mary Ann Stump:  Ok. Well first of all, good to talk with you Matthew. I appreciate the opportunity. About a year and a half or so ago…I’ve been working with Blue Cross/Blue Shield of Minnesota for about 16 years now. About a year and a half ago, when I had been working diligently in this whole space of consumer information‑‑that became known more formally as “transparency”‑‑our CEO and I were talking one day. I said, “You know, I think we really need a team. Sort of a garage type of situation, a learning laboratory where we can really start devoting‑‑with a particular number of people that have an interest in advancing a whole vision around effective and useful consumer information‑‑ someplace where we can sort of work on this in addition to thinking about the business the way that it is today.”

We had an affiliate organization that essentially was doing managed‑care tools. Really as you know, the whole managed‑care movement is not only changing significantly, but I think the kinds of things we were doing historically are not the kinds of things that we’re going to need as far as the future is concerned.What he suggested was: Why don’t we take that particular affiliate organization‑‑that I like to think about as a garage so to speak‑‑and say let’s set off deliberately to start to look at how we were going to do things differently as far as consumer information is concerned. Based not only on what we know but where we want to start to see people moving. From being the usual recipient approach to health care and really with the consumer at the center, being customers of care. What are the kinds of tools we would develop in that regard? I’d already been working on a couple things, and so essentially we formalized not only the expectations but the opportunity to be able to accelerate that. So Consumer Aware was born.

Continue reading…

PODCAST/TECH: Glen Tullman, CEO Allscripts interview–What’s the future for eRx and EHR?

This is the transcript of my HIMSS interview with Glen Tullman, the CEO of Allscripts. it includes some comments from Jim Morrow, an MD from Georgia who is HIMSS doc of the year too. The original audio podcast is here.

Matthew Holt:  …It’s Matthew Holt with The Health Care Blog. It’s another of my HIMMS podcasts, and this one’s really exciting. I have not only Glen Tullman, who is the CEO of Allscripts, which is one of the dominant players in the EMR market for ambulatory care, and moving to other areas, but I also have Jim Morrow who is a doc from…Where in Georgia, Jim?

Jim Morrow:  From Cumming Georgia, North Fulton Family Medicine.

Matthew:  Ah. From a medium‑sized practice, a family medicine practice in Georgia. He is an Allscripts user. Jim isn’t going to be prepared for this, but we brought him here anyway. Anyway. Good morning, Glen.

Glen Tullman:  Good morning. It’s good to be here.

Matthew:  We do this thing‑‑as my listeners are now familiar with‑‑with the mike, so it will fade in and out because it’s not very professional. [laughs]. Anyway, first off Glen, you’ve been CEO of Allscripts since what? 1997, 1998, something like that?

Glen:  I’ve been with Allscripts for nine years now.

Matthew:  Right, so ’98. And you had the joy of being the head of a public company, which went from a stock price of what, seventy‑eight or seventy‑nine in 2000, to two, or three, or something in 2002? And yet, you’re still there. I can’t think of any other health care CEO who’s gone through that experience. Luckily the stock has been at more than two these days. So how did it feel in those dark days…

Glen:  Well, we’ve been…I’m fortunate, this is the third public company that I’ve run, two in health care, one in the property and casualty insurance business. We were the beneficiaries of the Internet “craze”, if you will and the stock price ran up. I continued to tell our people that we hadn’t accomplished our mission, but the market put a high valuation on us and the stock ran up to $89. Then it actually came down.Our investors were fortunate that someone called us “the last man standing.” It came down slower than most Internet stocks that collapsed; because we had a real business and a real vision. And I think, today we’ve continued over the years to execute on the vision, to build the infrastructure that you see working today. The stock market seems to be rewarding us for it.

Matthew:  Well, you guys made what, nine million bucks last year in profit? What are you scheduled for this year?

Glen:  Well, I’d like to talk about what we’re accomplishing. I think the accomplishment is that the product is working for physicians. We have over 30, 000 physicians today, over 400 hospitals. When you do things right, when you deliver for your customers, the end result is profitability. So we’re seeing a nice growth in our profitability. The analysts have put a number of different numbers on what we’ll look like next year.I think another key point I’d make is: We are actually reinvesting in software development, and other processes, more money than anyone else in the ambulatory sector. So we’re able to provide a great return on products that are well priced. And also invest in the market. Things like the NEPSI initiative, which is a 30 million dollar investment for us over five years.

Matthew:  Let’s move on to NEPSI.

Continue reading…

POLICY: While we’re on the subject of Medicaid

Modern Physician reports that HHS is getting serious about cutting off those "accounting games" that enable states like New York (but by no means only New York) to get so much extra cash out of Medicaid. While this might be a great idea in theory, you can expect that Congressional delegations from several states, not to mention the Governors, will go ballistic when they figure out what that might mean for their budgets. It’s tantamount to going to the block grant proposal that we’ve heard before, and that was discussed on THCB on Inauguration day, which now seems quite a while back.

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