Mental health chatbot startup, X2AI, uses a text-based chatbot to respond to people experiencing depression, addiction, and thoughts of suicide via customized text conversations. More than 4 million people have paid access to the service, which has been shown to reduce symptoms of depression by 13-18%. Founder Michiel Rauws talks about how machine learning helped develop the bot (called Tess) and what’s on tap next for his company.
Filmed at the JP Morgan Healthcare Conference in San Francisco, CA, January 2019.
Jessica DaMassa is the host of the WTF Health show & stars in Health in 2 Point 00 with Matthew Holt.
Get a glimpse of the future of healthcare by meeting the people who are going to change it. Find more WTF Health interviews here or check out www.wtf.health.
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Increasing adoption of behavior health software, availability of government funding, government initiatives to encourage EHR adoption in behavioral health organizations, favorable behavioral health reforms in the US, and high demand for mental health services amidst provider shortage are the major factors driving the growth of this market. behavioral health software market is expected to reach USD 2,306 billion by 2022 from USD 1,155 billion in 2017, at a CAGR of 14.8%.