Matthew Holt

Kaiser Permanente CEO George Halvorson on reform and life after IT

http://vimeo.com/4039344?pg=embed&sec=George Halvorson is the CEO of Kaiser Permanente, and the driving force behind both the HealthConnect EMR implementation and a national player in the health reform debate. I got to talk to him at HIMSS where he’d just finished giving the Monday keynote. We discussed KP HealthConnect, and the impact it’s having internally (good), why KP is making such a high-profile fuss about it (no, they’re not planning on expanding nationally or internationally), what AHIP and the insurers might face in the future (a choice between Canada and Switzerland), whether chronic care management can work without integration (he says yes), and whether the big guys will cast the smaller insurers adrift. You’ll have to watch for that answer.

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Bobi CrowleyTommy nguyenJames CarpenterDonald Stoverdstrong Recent comment authors
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Bobi Crowley
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Bobi Crowley

I watched Halverson or whatever his name is on the Newshour last Monday. Sorry but what a disgusting distaste person to have as a CEO. Already he allows doctors to loudly declare denial of care. I mean they don’t even care who hears because they area either told to deny care _ one of Kaiser’s favorite cost cutting methods or they feel protected by this very poor choice of a CEO. His public appearances give such a bad impression but perhaps it is good for the public to see how horrible the leader of this providers. Please don’t be fooled… Read more »

Tommy nguyen
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Tommy nguyen

Hi Mr. George
sometime I don’t know how you are still seating on your chair and let many people insult your company and your people for their worst and rude customer services. and why do you have this page for? to hear for people? try to get better? if this case please made some change.or just let someone else better to do your job.I am sick of your customer services

Tommy nguyen
Guest
Tommy nguyen

to whom may concerned Hi, My name is Tommy nguyen, My menbership#: 61772014.and my son is 68015959.every month on 21th kaiser withral $171 on my Amercan Express for my son premium. but on oct they took $342.I called for refund back $171 back but I called most everyday for 2 month and talk to 3 managers but they are still not solve the case. the worst is everytime I call I have to waited for long time and customer service end up hang up on me. please excused me for my laungue but they are the most stupid and rude… Read more »

James Carpenter
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James Carpenter

Mr. Halvorson, I was brought up in the Kaiser system and my daughters pediatrician was also mine when I was child. She had been a member from child birth through 25 years of age. She was a full time student with ecomony in trouble. Unable to find work to continue her coverage privately she was dropped. Now she is working under a contract and still has no coverage. She applied online for a individual plan and she was declined. Now I receive advertizements from Kaiser all the time to which I would still be a member if my employer offered… Read more »

Bobi Crowley
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Bobi Crowley

It is documented that the elderly fail faster with Kaiser than Original Medicare. Kaiser plans it this way. As the Kaiser saying goes,”The less care we give them the more money we make”. Kaiser enforced that more today than in 1972 when it was said in the White House Oval Office to Richard Nixon.

Donald Stover
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Donald Stover

I have in the past year had four appointments at your Redlands facility. Each time I am asked the very same questions (what are you allergic to , etc.) and each of the four recent visits I’ve been told that I need a Colon screening, to which I tell them I had a colonostomy in June of this year even supplying them with all the data and paperwork from that procedure. Today in the mail I received a package with instructions to do a Colon screening. DOES ANYONE AT YOUR FACILITY USE A COMPUTER THE WAY IT WAS INTENDED TO… Read more »

dstrong
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dstrong

I was appalled at the treatment I witnessed of a patient who just recently passed away at Kaiser. Kaiser advertises that they genuinely care for their patients. That didn’t seem to be the case regarding this particular patient. Cline went in for Angioplasty and suffered a heart attack. I went to visit him in CCU and he was put in a bed/chair device on wheels and facing the nurses station. It was heart wrenching to see this man sitting in this chair with all his private parts exposed for the entire facility to see. He was unaware of his exposure… Read more »

tired of seen
Guest

Why doesn’t Kaiser permanent do a random drug check on its employees.we work for Kaiser contacted compliance via email nothing is been done.Next we will contact the press

bancha leelaviwathana
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bancha leelaviwathana

Hi, I retired from IBM 5 years ago and the company pay me $7000 annually for my health insurance. I am married. the first year of my retirement, my co-payment with Kaiser is $88.– The 3rd year is about $350 The 5th year is about $550 Next year IBM just informed me that it will jumped more than 77% (about $900.0) I have couple concerns 1. Why the premium increase so much like crazy? I have a meager pension. 2. Every day my wife and I (including my friends) have noticed that Kaiser advertise on TV so many times. If… Read more »

Sharon Elliot
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Sharon Elliot

I am very disappointed in Kaiser. After having been a member for over 20 years as a federal employee, I am now treated like a second class citizen because I’m working for a private company. I understand that this company’s insurance plan is the “primary” insurance plan. However, I still make full monthly payments to Kaiser from my federal retirement salary. Yet, when I went to see my regular Kaiser doctor, Kaiser did not send the invoice to my other plan; nor did they notify me that I needed to send the bill to the other company. This is absolutely… Read more »

Jeanne Batacan
Guest
Jeanne Batacan

Mr. Halverson,
Have you read/received The Milbank Report – EVIDENCE-BASED MATERNITY CARE: WHAT IT IS AND WHAT IT CAN ACHIEVE? It is available on the web but I would like to mail you a hard copy.
As you know, Maternity Care is the least evidence-based medical modality and this report can help your hospital administrators turn things around.
Another concern is the fact that ALL facilities are not designated as Baby-Friendly. Why is that?? We really do want mothers and babies to THRIVE.
Jeanne Batacan

Peter Stuart
Guest

I am not sure who I need to be talking with but we’ve got a Health Solution for the H1N1 Swine Flu program that will help protect your members better than anything else on the market. It is a special respirator that Neutralizes any virus, not just filter it. If your members wish to order the respirators they can view the documentary below and on the right side of the website is a link to order. Click on it and put in the special code ZPXRFK and they will get a 25% discount. Please look at the documentary – http://www.truthaboutflu.com.… Read more »

anonymous not thriving RN
Guest
anonymous not thriving RN

I would like to keep my name anonymous for now. I would like you to know that the kaiser nurses are NOT THRIVING. I was wrongfully terminated, harassed, treated cruelly by my managers. The nurse who are still there are also being harassed. overworked. They are scared each day of being fired. I am a chemotherapy certified, telemetry certified, ACLS certified RN who has been a dedicated Kaiser Employee for 9 years. I have had nothing but great evaluations. My termination and the way I have been treated for the last 6 months have contributed to so much mental stress… Read more »

Bobi Crowley
Guest
Bobi Crowley

Everything about Kaiser is dangerous. I was denied care 2 times in the last 3 months with dire consequences for me. I was so close to getting a serious infection from a hole Kaiser caused in the face but they would do nothing. An ER -Not Kaiser- saved my life. Now Kaiser refuses to take any responsibility to stitch up my cheek. It is not life threatening now but was before the ER. It is their plan _ I am now older so I am a net negative patients. That means I will be denied care most of the time… Read more »

John Howard
Guest
John Howard

Obama Administration and Congress state intentions to cut Medicare, especially target the “advantage” programs. I am a 100% satisfied Senior Advantage Member and very worried that the government will diminish the best program, Kaiser, that is the ANSWER to sustainable national healthcare. I have been a hospital administrator for 40 years, I think that qualifies my comment.

Cari
Guest
Cari

I am a very, very satisfied Kaiser patient. I have almost always been able to see my primary physician (even on short notice) and they have all been fantastic doctors who take extra time to make sure I understand what is being said and how it affects me. I’ve also taken advantage of the many classes offered through Kaiser and the online health resources. I have 2 children who have also received excellent care from Kaiser. I go to the Gilroy office in California and everyone else I know who goes there is equally happy. I wish I understood better… Read more »

Erasmo Rivera
Guest
Erasmo Rivera

Hello Mr. Halvorsen,
I have been received unwanted correspondence from Ms. Anselmo Bryant (KFHPNW Rep). I have emailed her over the past six weeks without a reply and yet I continue to receive information on Kaiser’s services in the PNW. I already have health insurance and am requesting you ask Ms. Bryant to take me OFF her USPS mailing list. Her contact email is a.bryant@kpsalescenter.org
Thanks in advance for your assistance.
Erasmo