The online patient-physician communication thing seems to be getting off the ground. Relay Health has another deal with another Blues, this time Anthem in Colorado. It’s been a longish road for them (and I haven’t heard much of McKesson’s Medformation which was Relay’s big rival back in the 1999 boom days when it was called…oh, I forget but not Relay!). Anyway here’s an interesting recent presentation from the folks at Relayhealth which claims that online visits save money, increase physician productivity, lower the number of visits and are wildly popular among doctors and patients. OK so the docs and patients in the sample are self-selected, but it makes sense to me, and I wish my doctor had it.
Meanwhile, I’ve got my own problems there (much more buried in these comments over at DB’s Medrants)