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Commentology: Dear Mr. Angry

THCB reader CARISSA PILLOW, an RN, is one of many readers who objected to the tone of the satirical post “Let’s Pay Nurses Minimum Wage.” Carissa writes:

“Dear Mr. Angry, I just wanted to take a moment to express my sincere disappointment. Yep, I’m a nurse. Yep, I got it, you were trying to be funny, with some witty satire. Yep, I see that you were trying to point out how backwards it is to pass legislation “outsourcing” nursing. But, by making a funny funny post, what you did was perpetuate the ongoing misconception of what a nurse does. You describe nurses as a group of butt wiping, overpaid babysitters with skills the equivalent of retail clerks. And while yes, in my 13 years of nursing experience I have done my fair share of butt wiping and babysitting, my daily work involves so very much more than the public understands. So let me clarify my job description for you and for the American public that you have misinformed. In my career I have: Sat by a patient as the only person in the room while they met their maker, and provided dignified post mortem care for them; Given a 40 year old wife the news that her husband had suffered a massive heart attack and was recovering from a cardiac cath procedure that saved his life for the third time; Told a hospitalist the orders that she needed to write for a patient suffering from Diabetic Ketoacidosis; Helped countless doctors sort through the diagnostics on their patients and helped make critical decisions in their patients’ care; Provided critical information to doctors during their patients’ sudden onset of cardiac dysrhythmias; Run countless codes; Prayed with families and patients prior to some very frightening surgeries; Packed countless gaping abdomenal wounds; Given countless doses of Morphine, Zofran and Insulin; Spotted critical errors and omissions in care and brought them to the attention of the doctor responsible for immediate correction; Informed families of impending brain death of their loved ones; Continue reading…

THCB status update

Uh oh. If you're having trouble posting to THCB you're not alone. Over
the last four days, we've received numerous emails from users letting
us know that they're having problems leaving comments in response to
posts on the site.  (Several darkly accused us of censorship and other
crimes against democracy. Nope. Not us!)  Based on the reports we're getting from around the web, the problem appears to be an issue with the Typepad hosting service. For the time being, if you'd like to comment on a post or catch up with other users, you can do so on
the THCB Facebook fan page, where comments are up and working just
fine.  If you haven't fanned us yet on Facebook or checked out our page, now's your chance! – John Irvine

Health 2.0 Webinar on EMRs, meaningful use & clinical groupware

The Health 2.0 crew is in Paris—yes Health 2.0 Europe is next week (April 6 & 7) but the Health 2.0 clock is still running in the US with conferences in Florida for physicians on April 24, and in Washington DC on June 7.

We have a special conference for physicians at the Sawgrass Marriott, Ponte Verde, FL on April 24. Health 2.0 in the Doctor’s Office is going to focus on EMRs, the ARRA & meaningful use requirements, and the emerging space of clinical groupware—modular SaaS based applications that help physician workflow, help make practices more efficient, and help physicians communicate better with patients.

In order to give a taster of what will be happening in Florida, tomorrow Tuesday 30 March at 10 am PST, 1pm EST (and yes for us 7pm Europe time), we’re going to have a version of The Health 2.0 Show with Indu & Matthew, that will focus on EMRs and clinical groupware.

The webinar will feature a discussion with three iconoclasts in the EMR world. They are:

These three have very strong opinions about physicians, their EMR use, and clinical groupware—it’s sure to be a fascinating discussion.

And the webinar is (as always) free. You can sign up here

Interview with Alex Savic, CEO of Alensa Next Widgets

Alex Savic is CEO of Alensa NextWidgets, based in Zurich, Switzerland. Alex is a repeat presenter at Health 2.0 and will be presenting an update on the NextWidgets platform at Health 2.0 Europe in Paris April 6-7, 2010. NextWidgets allows pharmacies to sell their products online directly to consumers through widgets placed on relevant content publisher websites.

Indu Subaiya: Alex, tell us a bit about yourself and our background, and what Alensa is all about.

Alex Savic: I’ve been working in the generics industry since 2000, traveling a lot to India and Eastern Europe to meet with manufacturers and inspect manufacturing facilities. Alensa was mostly in the API and finished formulations business then. So to branch out, in 2006 we started working on an e-commerce platform for pharmacies which has since evolved into the NextWidgets platform.Continue reading…

Physicians–grumpy and getting grumpier

As the careful THCB reader may have noted, we like to feature Daniel Palestrant (CEO of Sermo) and Jonathan Bush (CEO of athenahealth) relatively frequently because a) they’re both very entertaining and b) their companies are providing new types of services that aggregate both the opinions and the clinical activities of physicians. Given that physicians are very important in health care, and that I (and my Health 2.0 colleagues) think new clinical and business processes are a must, it’s well worth considering what physicians are thinking.

My impressions from observing what’s happening in Sermo is that physicians are grumpy. Grumpy with insurers, grumpy with the AMA, and grumpy with government. My sense is that about 2/3s of commenters on Sermo wish they can go to some kind of cash-only direct patient pay system, and the rest would want to go to some kind of protected salary system. Continue reading…

Healthcare’s Privacy Problem (Hint: It’s Not What You Think It Is )

Picture 27 I recently applied for life insurance. The broker, whom I’ve never met, asked about my health history. “So you’ve just had a baby,” he began. I asked him how he knew. “You’re on Twitter.”

In the last couple of years concerns about the privacy of online health information have grown, as health care finally catches up to other sectors in its use of information technology (IT). The Stimulus package will pump $19.2 billion into healthcare IT, especially electronic medical records for doctors.

While technology can make your medical records safer in some ways than they’d be in a paper chart (using encryption, fire walls, audit trails, etc.), the fact is, no system is totally fail-safe. And when screw-ups happen, technology tends to super-size them. Continue reading…

The Numbers Tell The Story

Yesterday, athenahealth and Sermo released our Physician Sentiment Index℠ (PSI). With over 1,000 physicians polled, the national survey is thought to be the largest of its kind.  While many of the findings will come as no surprise to physicians in practice, the messages are nevertheless alarming.  Key findings include:

  • 64% cited the current healthcare climate as somewhat or very detrimental to their delivery of quality care
  • Only 22% are optimistic about the ability of the American physician to practice independently or in small groups
  • 59% are of the mind that the quality of medicine in America will decline in next five years; only 18% believe the quality of medicine will improve
  • The majority (54%) strongly disagree/disagree that more active government involvement in healthcare regulation can improve outcomes; less than a quarter feel otherwise
  • A shift from fee-for-service to pay-for-performance gives hope to almost half (49%) who think it will have a very/somewhat positive impact quality of care but;
    • 53 percent believe pay-for-performance will have a negative/very negative impact on the effort required to get paid

View full PSI survey results (PDF)

Working with athenahealth and THCB, Sermo plans to publicize these findings to help the general public understand what is really happening in our healthcare system today and establish a sentiment indicator that can generate longitudinal trend data in this area.  In the next phase of the athenahealth-Sermo relationship, we’ll be building off these findings to explore ways that physicians can run their practices more efficiently and level the playing field with insurers.

Daniel Palestrant, MD is the Founder & CEO of Sermo, Inc.  A frequent contributor to THCB, his work also appears on the FtF blog at Sermo.com, where this piece first appeared.

Op-Ed: After Reform

Gary Campbell

Our current national health policy is certainly not the result of a well-conceived, comprehensive approach to health care; rather it is the result of decades of incremental legislation, regulation, and market changes. Put this antiquated legacy system against the backdrop of the worst economic crisis in 80 years, the cost of health care approaching 20 percent of our gross domestic product, health insurance premiums in Colorado approaching 20 percent of median income, and the burning platform for change looks more like a raging inferno. While the national health care reform enacted this week is historic in its proportions, it will by no means be a panacea. The passage of national health care reform legislation, as President Obama, states, “is not radical reform, but it is major reform. This legislation will not fix everything that ails our health care system. But it moves us decisively in the right direction.” Over the next few years, there will be tens of thousands of pages of rules and regulations that will interpret the 2,000+ page legislation and spell out more clearly how it will be administered. So it is impossible to determine with certainty today exactly how the legislation will affect us in the future. But against a backdrop of five fundamental issues that must form the basis of a rational national health policy, we can assess how far we have come and how much more there is to do:

Continue reading…

Health Reform: A Class Act

Tim-greaney A few headlines from coverage of the passage of the health reform bill:

Winners, Losers in the House Healthcare Bill (Reuters)

Health Reform: What’s in it for you? (US News) 

Already Insured? Get Ready to Pay More (CBS)

Almost immediately after the House vote on Sunday, the media switched its “horse race” coverage from analyzing the politics of the affair to what it characterized as a clash of economic classes. Analysts were often quick to suggest that the average American might find himself in the loser column.  Others offered the conventional  ”on the one hand, on the other hand” pseudo-journalism, probably leaving most to assume (not unreasonably, based on their experience under trickle-down economics) that they have little to gain.  And inevitably, confusion spawns cynicism: The first question on Monday from my 91 year old uncle  was:  ”Do I still have Medicare?”Continue reading…

Database of Bad Doctors Blocks Public From Seeing Names

Picture 26In the mid-1980s, incompetent and negligent doctors were moving freely between states, with state licensing boards and hospitals largely oblivious to lawsuits or disciplinary actions in other locations that might have flagged bad providers.

In response, Congress passed the Health Care Quality Improvement Act of 1986, which created the National Practitioner Data Bank, a repository of information that includes malpractice payments, license revocations and loss of clinical privileges for physicians, dentists, nurses, pharmacists, physical therapists and other professionals . “The NPDB is primarily an alert or flagging system intended to facilitate a comprehensive review of health care practitioners’ professional credentials,” says the Department of Health and Human Services, which maintains it.Continue reading…

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