I saw the note on the patient’s chart before I opened the door: “patient is upset that he had to come in.”
I opened the door and was greeted by a gentleman with his arms crossed tightly across his chest and a stern expression. I barely recognized him, having only seen him a handful of times over the past few years. Scrawled on the patient history sheet in the space for the reason for his visits were the words: “Because I was forced to come in.”
By stomach churned. I opened his chart and looked at his problem list, which included high blood pressure and high cholesterol – both treated with medications. He was last in my office in November…of 2008. I blinked, looked up at his scowling face, and frowned back. ”You haven’t been in the office for over eighteen months. It was really time for you to come in,” I said, trying to remain calm as I spoke.
