By JAAN SIDOROV, MD
For better or worse, policymakers, politicians and health leaders in the United States are committed to achieving paperless healthcare environment. Even if there is lack of high quality research and reasonable skepticism over the ultimate cost and quality merits of “e”care, there is no going back.
As a result, visitors to ehospitals and eclinics are increasingly surrounded by monitors that, in turn, are surrounded by providers. To gain their attention, patients need to have internet access to make appointments, update medications, obtain education and communicate with their doctor.
And what if they don’t have that access? For the last decade, that worry has been characterized as “the healthcare digital divide. ” As recently as 2014, it’s been documented that the lack of computer hardware and access can have important healthcare implications for persons with low socioeconomic status.
For the doctors and nurses staring at screens all day, the millions of Americans who are living paycheck to paycheck risk being out sight and out of mind.
But it turns out that that it doesn’t need to be that way.
Check out this telling report from the Federal Deposit Insurance Corporation on the “unbanked” and “underbanked.” Not having a bank account (unbanked) or using any financial services (underbanked) are linked to persons with low income, being of color, disability and being unemployed.
In other words, these are the very persons at risk of being on the losing end of the health care digital divide.
While there’s interesting data on how close to 8% of U.S. households are unbanked and just over 20% were underbanked, there were also these stunning observations:
“Relative to fully banked households (86.8%), underbanked households were somewhat more likely to have had access to mobile phones (90.5%) and smartphones (64.5% of underbanked households compared with 59.0 percent of fully banked households).”
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