I remember the meeting as if it were yesterday.
It was a fine, crisp morning. My Health Catalyst team and I were at a new partner hospital with a national reputation, known for its excellent coordinated care and its outstanding performance on key quality measures.
I was looking forward to a low-key presentation. After the meeting, I planned to escape and take a relaxing run and catch the early flight back home.
Unfortunately for me and my running plans, when we began showing some of the data Health Catalyst had compiled, the confrontational questions began:
“And what does that show?”
“What’s the point of this exercise?”
“Not my patients …”
It was all I could do to not duck behind my notepad and shield myself from the onslaught.
After several years of successful quality improvement initiatives and a string of successes that had the won the hospital national recognition, tensions between the administration and the doctors had reached a breaking point.


In a 6-3 ruling, the Supreme Court ruled that the federal health law may provide subsidies to help Americans buy insurance on the state exchanges, officially putting a stop to one of the slowest-moving and arguably most mind-numbingly boring — if important — news stories in recent history (with all due apologies to tax credit enthusiasts and the American Academy of Actuaries).

