This one is important. Maggie writes in to ask:
When I had Premera Blue Cross (Washington state), I could opt-out of receiving paper EOBs. I received a email when an EOB was available and I viewed it online. Now I have MA BC/BS, and I do not have that option, and I can’t get anyone to tell me why? The EOB is available online. I dislike paper EOBs – lots of wasted space, and I have to put them thru the shredder before I can recycle them …
