EHR vendor performance and project ROI. KLAS, a health IT product and vendor rating service based on client satisfaction, reported its annual Best in KLAS awards. For ambulatory EHR systems Epic, eClinicalWorks, Greenway and e-MDs lead their categories by physician practice size, from largest to smallest. Epic also leads for acute care organizations > 200 beds. McKesson is best for smaller organizations. Siemens is most improved. And there was some interesting cost analysis by CDW, a hardware distributer, which shows us that the biggest expense in an EHR project is potential lost physician revenue. First year hardware, software and service costs average only 12%, with the rest, $101,250 resulting from physicians seeing fewer patients. Smarter projects can likely do a lot to address this.
Analytic models help demystify the HIT environment. The government’s Meaningful Use model was updated with its ideas for Stage 2 (2013) and Stage 3 (2015). Requirements are increased in this stage. For example, e-prescribing has to touch 40% of patients in Stage 1. This increases to 50% in Stage 2 and 80% in Stage 3. The optional measures from Stage 1 become core, for example, formulary checking. And there are new requirements including chart notes, online patient messaging and a longitudinal care plan.
PricewaterhouseCoopers (PwC) maps the three stages of meaningful use to three stages of accountable care. Stage 1 is planning for the ACO; Stage 2 is participating in the ACO; and Stage 3 is performing in the ACO. John Glaser, CEO at Siemens Health, proposes a model of eight critical IT functions needed to thrive in an accountable care world. These include patient tracking, decision support, registries, care collaboration tools, event messaging, PHRs, HIEs and analytics. Glaser sees the ACO provisions in the Affordable Care Act more significant to HIT than the meaningful use regulation itself.