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Top THCB Blog Posts of the Last Two Weeks

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Why Patient Engagement Really Matters and Why So Many People Are Getting It Wrong (50)

By ROB LAMBERTS, MD

Like many of the big ideas that catch on in business, patient engagement is an elusive idea – too often used without much thought and wheeled out at meetings as the dramatic conclusion of a Powerpoint presentation. Too bad most of the people talking about patient engagement don’t have the first idea what they’re talking about.  Dr. Rob Lamberts offers us all a little remedial patient engagement training.

Ready for O’Ryancare? (76)

By J.D. KLEINKE

Wisconsin senator Paul Ryan has built a career by standing next to Medicare spending charts and waving a pointer telegenically.  When Ryan released his latest plan to save the country by saving Medicare last weekend, the critics were lit. The issue? Parts of the proposal rely on the administration’s approach to insurance exchanges to keep costs down. Which makes sense, argues economist JD Kleinke, after all the whole idea was a Republican idea. But don’t quote us on that.

Five Things Obamacare Got Right-
And What Experts Would Fix (35)

By DAN DIAMOND

“You have to pass the bill so we can find out what’s in it,” Nancy Pelosi once famously remarked.  Now that Obamacare implementation is officially underway, it’s become clear that lawmakers may have been – shall we say – a little optimistic about some key assumptions behind the law.  Analyst Dan Diamond talked to five health care visionaries, including former CMS head Don Berwick and Washington and Lee professor Timothy Jost, about what they think Obamacare got right and what might need a little gentle tweaking.

How the Media Portrayed the
CVS Wellness Program-and Got It Wrong (47)

By GREG JUHN

The news of a controversial wellness program at CVS led to a media storm with reports accusing the chain of discriminating against employees. Unfortunately, the media got it exactly backwards, argues Greg Juhn. The drug chain has exactly the right idea. So, what’s really going on?

The State of Self Tracking (13)

By ERNESTO RAMIREZ & GARY WOLF

Early adopters are high on the data driven-potential of tracking devices and gizmos that let users collect and interpret personal health data.  New products are popping up everywhere, from the Apple store to the pages of health magazines. But how many people are really using these technologies?  Quantified Selfers argue the numbers are higher. Wired Editor Gary Wolf responds to Pew research on the latest statistics.

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Obamacare’s Other Benefit

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By Nelson Lichtenstein

If it is done right, the Affordable Care Act (a.k.a. Obamacare) may well promise uninsured Americans a lot more than cheap, reliable medical care. It can also open the door to the democratic empowerment of millions of poor people, who are often alienated from much of the nation’s civic life, by strengthening the organizations that give them a voice.

This year more than 30 million uninsured Americans are to begin signing up for Obamacare, but the vast majority of those eligible for either the expanded Medicaid program, or for subsidized private health insurance through state health exchanges, have no idea how to enroll. Surveys and focus groups have found that up to three-quarters of Americans who might directly benefit from the program are skeptical that the law can provide high-quality insurance coverage at a price they can afford.

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Six Months Out Health Plan Execs Say They Doubt Exchanges Will Be Ready

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By Robert Laszewski

As the Obama administration continues its top secret effort to build federal insurance exchanges in about 34 states while 16 states are doing it on their own, that continues to be the big question.

HHS is using IT consulting firm CGI for much of the work on the exchanges and the federal data hub. CGI has their plate full since they are not only working on the federal exchange but also doing work for the state exchanges in at least Colorado, Vermont, and Hawaii.

Earlier this month, the Senate Finance Committee held an oversight hearing. The Obama guy in charge of exchange development testified before them. I thought it was notable that it was the Democrats who expressed the greatest concern, and frustration, over senators not getting a clear idea for just where the administration is toward the goal of launching the new health insurance exchanges on October 1.

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The Napsterization of Health Care

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By Lisa Suennen


Two weeks ago I had the good fortune to be invited back to the South by Southwest Conference (SXSW) to participate as a judge of a digital healthcare start-up competition. SXSW, which takes place in Austin, TX, is historically an indie music gathering that has evolved into a massive mainstream music conference as well as a monumentally huge film festival, like Sundance times twenty. There are literally hundreds of bands and films featured around town. There has now evolved alongside this a conference called Interactive that draws more than 25,000 people and focuses on technology, particular mobile, digital, and Internet.

In other words, SXSW has become one of the world’s largest gatherings of hoodie-sporting, gadget-toting nerd geniuses that are way too square to be hip but no one has bothered to tell them. Imagine you are sitting at a Starbucks in Palo Alto, CA among 25,000 people who cannot possibly imagine that the rest of the world still thinks the Internet is that newfangled thing used mainly for email and porn. SXSW is a cacophonous melting pot of brilliance, creativity, futuristic thinking, arrogance, self-importance, ironic retro rock and roll t-shirts and technology worship. One small example: very hard to get your hands on a charger for anything other than an iPhone 5 because, seriously, who would have anything else?

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Dear HIPAA: It’s Time to Decide Who You Want To Be

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By Rob Lamberts, MD

Dear HIPAA:

I’m sure you get a lot of hate mail, especially from folks in my profession, so when you got this letter from me you probably assumed it was more of the same. Let me reassure you: I am not one of those docs. I do think patient privacy is important, and actually found you quite useful when facing unwanted probing questions from family members. I believe the only way for patients to really open up to docs like me is to have a culture of respect for privacy, and you are a large part of that trust I can enjoy. Yeah, there was trust before you were around, but that was before the internet, and before people used words like “social media,” and “data mining.”

But there have been things done in your name that I’ve recently come in contact with that make me conclude that either A: you are very much misunderstood, or B: you have a really dark side.

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How to Write Your Own Obituary

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By John Schumann, MD

As a proponent of responsible DIY medicine, I love the idea put forth by Alex Beam in a column he wrote exploring the idea of writing your own obituary.

[The cynics chime in: “That’s where you’ll wind up if you try to “do” medicine yourself.”]

Former Surgeon General C. Everett Koop, who died in February, had his obituary in the NY Times initially inked in 1996, more than a decade before he actually died.** Since he was a figure of historic importance, we can’t blame the paper for being well-prepared.

Folks interested in the do-it-yourself approach won’t likely need to go to such lengths to create their own obituaries. Columnist Beam gives a couple of great examples of folks that have made good on such efforts:

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A Roadmap For Patient Safety and Quality Improvement

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By Peter Pronovost, MD

This month the Agency for Healthcare Research and Quality (AHRQ) published a new report that identifies the most promising practices for improving patient safety in U.S. hospitals.

An update to the 2001 publication Making Health Care Safer: A Critical Analysis of Patient Safety Practices, the new report reflects just how much the science of safety has advanced.

A decade ago the science was immature; researchers posited quick fixes without fully appreciating the difficulty of challenging and changing accepted behaviors and beliefs.

Today, based on years of work by patient safety researchers—including many at Johns Hopkins—hospitals are able to implement evidence-based solutions to address the most pernicious causes of preventable patient harm. According to the report, here is a list of the top 10 patient safety interventions that hospitals should adopt now.

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Why Only Business Can Save America From Health Care

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By Brian Klepper

For a large and growing number of us with meager or no coverage, health care is the ultimate “gotcha.” Events conspire, we receive care and then are on the hook for a car- or house-sized bill. There are few alternatives except going without or going broke.

Steven Brill’s recent Time cover story clearly detailed the predatory health care pricing that has been ruinous for many rank-and-file Americans. In Brill’s report, a key mechanism, the hospital chargemaster, with pricing “devoid of any calculation related to cost,” facilitated US health care’s rise to become the nation’s largest and wealthiest industry. His recommendations, like Medicare for all with price controls, seem sensible and compelling.But efforts to implement Brill’s ideas, on their own, would likely fail, just as many others have, because he does not fully acknowledge the deeper roots of health care’s power.

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What the Story of a Much Talked-About Bay Area Startup Tells Us About the Future of Health IT

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By Jacob Plummer

In 2004, I was managing a hospital division at the University of Chicago and our clinic director walked into my office and asked whether I thought that all physicians should be issued with smartphones. My first internal thought was, “Hmm, what’s a smartphone?”

Today, we all know how dramatically different mobile phones are than they were a year or two ago, much less back in 2004. But as the power of mobile technology increases, tech entrepreneurs have taken a lead on challenging old rules that haven’t been discussed in decades. What if the development of the smartphone could give us some clues into the future of healthcare IT?

Recently, I was on a business trip to Boston and met a friend for dinner. As we discussed where to go, I wanted to go someplace close, thinking that getting a taxi would be a pain. My friend pulled out his smartphone and requested a car to pick us up through the car-sharing service Uber. If you haven’t heard of Uber, or Sidecar, or Lyft, the essence is that the headache, the wait, and sometimes the expense of getting a taxi are virtually eliminated.

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A $910 Million Price Tag For California Exchange: A Dark Omen of Things to Come

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By Robert Laszewski

So far California has received $910 million in federal grants to launch its new health insurance exchange under the Affordable Care Act (“Obamacare”).

The California exchange, “Covered California,” has so far awarded a $183 million contract to Accenture to build the website, enrollment, and eligibility system and another $174 million to operate the exchange for four years.

The state will also spend $250 million on a two-year marketing campaign. By comparison California Senator Barbara Boxer spent $28 million on her 2010 statewide reelection campaign while her challenger spent another $22 million.

The most recent installment of the $910 million in federal money was a $674 million grant. The exchange’s executive director noted that was less than the $706 million he had asked for. “The feds reduced the 2014 potential payment for outreach and enrollment by about $30 million,” he said. “But we think we have enough resources on hand to do the biggest outreach that I have ever seen.”

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