Matthew Holt

DrChrono shows their iPad chops

The guys from DrChrono have come a long way since we saw them first just last summer. They have a SaaS based practice management system, but at Health 2.0 at the Doctor’s Office they introduced an iPad-based tool for physicians. Here’s a quick video I took of them last month, with a live fake demo of what it might look like in a real encounter between a real doctor, and a fake patient.

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Craig SilvermanJaimieTracyJerry YoungDr Cono Recent comment authors
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Craig Silverman
Guest

As many of the comments listed are several years old, I urge you to give drchrono a try. We are voted by doctors as the #1 iPad EHR for 2013 and have over 60,000 practitioners on the system…My team is standing by to assist you.

Craig Silverman, vp sales @drchrono

Jaimie
Guest
Jaimie

As a user of DrChrono , and medical practice manager, I can vouch that DrChrono is far from a polished product. System and server issues detract from all the bells and whistles the program promises. While the iPad product is a timesaver in many ways, it’s bugs are time consuming and often render the product unreliable. Worse , mixing of patient pics and information presents liability issues the developers seem to be unfamiliar with. We signed up with a USA based company only to be shuffled off to India for everything else . Customer service is pleasant yet ineffective. We… Read more »

Tracy
Guest
Tracy

Our office has been using Dr. Chrono since March, 2013. I am convinced that the people that developed the Billing aspect of this program did NOT know anything about Medical Billing. I truly believe that instead they were more focused on their “pride and joy” IPAD functionality. Problems, Problems….To name a few: 1. If a patient is in the hospital for more than one day, you can NOT “date range” submit a charge. Instead, you have to post one day at a time. Nonsense. The time that takes, and software always “freezing/skipping” out on you…whew, if you have a patient… Read more »

Nicole
Guest
Nicole

I am in agreement. DrChrono, while it has good intentions and a lot of potential to be a good system, is difficult to work with. I know from speaking with our medical staff that there are issues with the eRx many times. From the billing standpoint, which I work with, I feel it’s next to impossible to get anything addressed. Sharon is correct, it seems whenever there is a problem solved, another arises. Secondly, I find I have to keep on the “development team” or whomever may answer my message to find out if anything has been for, many times,… Read more »

Dawn
Guest
Dawn

Nicole, I manage a large mental health clinic in Missouri and one of the physicians in our office is interested in moving our clinic from our currrent EMR to drchronos. I’d like to talk with you about your experience with the drchronos software if you wouldn’t mind. From what I can see this software is very simplistic and the very cheap monthly fee is alluring, but I’m leary of the overall package and would like to talk with someone who is actually using the software and can give me feedback. If you are willing to talk with me please send… Read more »

Steve
Guest
Steve

Unfortunately, DrChrono just isn’t useable–it has very rigid templates and the options they provide(multiple select, yes/no, fractions etc…) are NEVER correct no matter how much modifications I do–I am tinkering with their templates everyday and it increases my workload because I need to triple check my notes to make sure they’re correctly formatted. They do not understand how a doctor thinks. In addition, working on an iPad is nice in theory but the actual implementation of drchrono on the iPad is poorly done. There is no easy way to work on notes on the computer for anything(erx, notes,viewing documents) and… Read more »

Dr Cono
Guest
Dr Cono

thank you steve! Preach

Jerry Young
Guest
Daniel
Guest

Hi John, we would love to hear your feedback. Email us at support@drchrono.com and we will do everything we can to make you a happy user.

Daniel, cofounder drchrono

John
Guest
John

Dr Chrono has the right idea, but I have tried to use for several months and they aren’t anywhere near functionally useable. They will likely fail unless they step back and Fix the multitude of problems that seem to worsen by the day with this program. Examples include frequent crashes, freezes, lost data, buttons that don’t respond, unreadable mixed up notes and on and on. The positive press is only coming from their company and not really their users. It is the right concept and what doctors are waiting for but very poorly executed.

Daniel
Guest

Hi John, please contact us at support@drchrono.com and we will see what we can do to make sure everything is properly configured for you.

Daniel, cofounder drchrono

sharon
Guest
sharon

Our office has been using this system since Feb. of this year, I still HATE it. If one problem gets fix a new one replaces it. To many problems with the billing. Always something not working right.

Daniel Kivatinos
Guest

Hi Dr Lee, this is Daniel from drchrono, I am sorry you feel that way.

Please call or email us, I would love to help out in anyway.
The best way to contact me is at support[at]drchrono[dot]com and 516.784.4825.

Daniel, cofounder of drchrono

Lee
Guest
Lee

Dr. Chrono sucks do not use this company I have been using them for months and I am worse off than I was to begin with. Not certified.

sharon
Guest
sharon

I am with you billing system has so many problems. No one can you when there problems will be fixed, only that they are working on it!

Lee
Guest
Lee

I am a user of dr. Chrono and I think they are terrible items do not stay in the system constantly saying failed to connect to server and it is not the Internet. There are so many issues with this EMR I cannot list them all. I have to use paper along with the iPad because I never know if there system will kick it out and it will not be saved. Dr chrono will state we have had payments and post them as paid when actually we have not. Contiually things have to be double and triple checked. The… Read more »

sharon
Guest
sharon

Dr. Chrono has to many problems to name. Hate the system.

Shereef Elnahal
Guest

This is great technology, and no doubt a potential resource for referencing evidence-based treatment and diagnostic protocols at the point of care. Please see my latest article on this issue.
Please visit my blog on the business of health care in America:
http://www.shereefelnahal.com

Rebecca Morehead
Guest

I like the idea of using the IPad rather than a cumbersome tablet or laptop. Giving away a free Ipad is an ingenius idea to help sell the product as well. Thanks for sharing. Enjoy your humor as well.
Rebecca Morehead
http://www.practicemanagersolutions.com