BCBS of Minnesota has set up an interesting approach to transparency and measuring provider performance. They’ve created a site called HealthCareFacts.org for consumers to look at and compare provider details, set up a subsidiary called Consumer Aware to run it, and are now marketing it to the world. The model is nutritional labeling. I met Amelia Schultz (the VP of Sales at Consumer Aware) and she set up this interview with founder and CEO MaryAnn Stump. (The interview was recorded on Feb 14, but posting was delayed because I had to fix some technical problems with it. All better now, I hope!)

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Amelia Schultz

Matthew: On behalf of MaryAnn and the Consumer Aware team, we want to extend a warm thank-you for your interview and interest in the work we’re focusing on. I did want to clarify for readers that our website is actually, http://www.healthcarefacts.org.
Thanks again for the great work you do!
Amelia Schultz, amelia_l_schultz@healthcarefacts.org
VP, Sales and Account Management
Consumer Aware