Today’s LA Times has a long story about Kaiser’s Health Connect project. As far as I can tell it has no new information at all other than a quote from one pissed off employee who quit last week right at the end saying it was the worst project he’d ever seen, etc.
Otherwise it was a complete rehash of all the stuff that was in the blogs and in Computer World 3 months ago. And it missed the key issue—was KP’s Citrix-based strategy a fatal flaw, or is it just having teething problems. In other words, will HealthConnect work when it’s fully deployed, or is it doomed from the start? That’s what KP members and the rest of us should really be caring about.
Given the leading role the LA Times has played in breaking myriad issues concerning KP (the kidney transplant fiasco) and other California health plans (cancellations) in the last year, I’m confused as to how this shoddy summary—about something that the rest of us wrote about last year—got written so late in the day.