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Tag: Healow

What Would You Give Up For a Virtual Doctor Visit?

Screen Shot 2014-09-14 at 1.49.42 PMWith the fast adoption of smart phones, tablets and wearable devices, the way people communicate, travel, eat and entertain have all been simplified. Why not streamline the way we experience healthcare as well? A study released in May 2014 from MDLive discovered that 82% of young adults 18-34 would prefer consulting with their doctor via a mobile device than show up for an appointment. Twenty seven percent of patients confirmed they’d be willing to give up shopping for a month, skip their next vacation, even refrain from showers for a week—if it meant they would be able to access their doctor via a smart phone! These results, along with the multiple surveys and studies conducted in the past year, confirm that a new way to conduct healthcare services is in high demand.

The solution to changing up the healthcare system sits at the center of three key advancements: patient engagement, population health and electronic health records (EHRs). At eClinicalWorks, we consider these components of healthcare to be like a three-legged stool where two cannot stand without the other. We recognized this need as an opportunity within the healthcare IT space and created healow in order to provide our customers and their patients with a platform to schedule doctors’ appointments and get immediate access to medical records via an online interface or mobile app. healow empowers doctors and patients by packaging personal health records (PHRs), healthcare tools and appointment scheduling together, making the data readily accessible to patients and their doctors from the palm of their hand.

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Will eClinicalWorks Win the Race to “Engage” the Patient?


Patient engagement, for better or worse, is one of those buzzwords that won’t be leaving us anytime soon.

A whole slew of companies use it to describe their products, platforms, and services, but we’re still knee deep in marketing jargon trying to figure out exactly what these tools do and how “effective” they really are.

We got a closer look at one such tool last month at HIMSS from a company that also finds itself knee deep in patient engagement.

eClinicalWorks debuted in 1999 as the Southwest Airlines of electronic health records (EHR). They offered a relatively low cost combined EHR/practice management system, which quickly made them significant players in the small practice market, adding more than 3,000 doctors in just three years.

It wasn’t until 2007 though that eClinicalWorks really broke through when then Assistant New York City Health Commissioner and future National Coordinator for Health Information Technology Dr. Farzad Mostashari selected them for installation with more than 1,300 New York City physicians as part of Mayor Bloomberg’s Primary Care Information Project (PCIP).

Now, eClinicalWorks counts more than 100,000 physician users in over 50,000 facilities in addition to another 14 million users on their patient engagement tool, Healow.

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