Kaiser Permanente’s Care Management Institute (CMI) is a unique,
pioneering institution with a mandate to drive, fund, and catalyze care
management activities throughout our non-profit HMO. CMI strives "to
make the right thing easier to do. The Center for Health Care Delivery is creating a new Knowledge Service/Evidence unit. The Practice Leader, Knowledge Services will focus on Knowledge Services and guideline development. In conjunction with the CMI Manager, CMI Evidence Methodologist and Medical Director, Center for Health Care Delivery, this position initiates, coordinates, and facilitates the development, revision and dissemination of national evidence-based guidelines designed to improve member outcomes and organizational performance throughout KP.Responses to: Carol.H.Cain@kp.org.
PLEASE remember to include THCB JOB BOARD in the subject of your email.
Date May 2007
Title Practice Leader,
Knowledge Services
Writer Denise Myers
Supervisor Title Manager,
Clinical Development
Supervisor Denise Myers
Department Care Management
Institute
Location Oakland, CA
MAJOR RESPONSIBILITIES
- In conjunction with
the CMI Manager, CMI Evidence Methodologist and Medical Director, Center
for Health Care Delivery, initiates, coordinates, and facilitates the
development, revision and dissemination of national evidence-based guidelines
designed to improve member outcomes and organizational performance throughout KP. - In conjunction with
leadership of National Guideline Directors, sets the overall direction
of evidenced-based guideline development and integration into clinical
practice to address key organizational, clinician, and member needs. Assists in the prioritization of national core guidelines by continually identifying industry, market, and clinical trends that are applicable
to KP’s delivery of care. - Provides leadership
and expert consultation on the scope, design, development, implementation,
and enhancement of the National Guidelines, including partnership with
regional Guideline Directors and Methodologists and Program-level leaders
including the KP Health Connect Clinical Oversight Group and Decision
Support services. Leads CMI efforts to assess third party content vendors
and potential business partners - Manages and directs
CMI knowledge products and guideline staff leading national guideline
teams, assists in the selection of Guideline Clinical Leads and project
managers and helps coordinate organization of inter-regional guideline
development teams to ensure appropriate skills, perspective, and expertise. - Works with other
CMI and interregional Guideline Directors to effectively communicate
and implement CMI’s national guidelines. Incorporates feedback
from clients to inform product design and to enhance program effectiveness. - Establishes and
maintains effective working relationships both internal and external
to KP. Engages and sustains physician and other health care clinician
support for CMI initiatives. Represents CMI and consults or leads
KP project teams as appropriate. - Responsible for
hiring, training, development, supervision, coaching, and evaluation
of Knowledge Services staff involved in National Guideline-related projects.
FREEDOM TO ACT AND/OR
PROBLEM SOLVING RESPONSIBILITY
The Knowledge Services Practice
Leader will be responsible for:
- leading and managing
CMI’s National Guidelines development, revision and implementation
activities under the direction of the National Guideline Directors and
according to the National Common Methodology - overseeing and advising
the definition, development, and enhancement of National Evidence-based
Guideline programs - supporting KP Regions
and local areas in successful dissemination of these guidelines - ensuring alignment
of evidence- based activities across CMI’s functional units - supporting CMI senior
leadership in the definition and attainment of strategic and operational
goals
KEY RELATIONSHIPS
- CMI professional
and management staff on a daily basis - KP Regional Guideline
Directors, clinical and operational leaders on a regular basis. - KP National Guideline
Directors and Methodologist on a regular basis. - Individuals from
external – organizations on an occasional basis. - External content
developers and vendors
MINIMUM REQUIREMENTS
- Bachelor’s degree
in business, health sciences, or related field or equivalent experience
required. Master’s degree in Public Health in areas of epidemiology
or biostatistics preferred. - 7+ years of experience
in a health care setting, preferably with demonstrated expertise in
applied quantitative statistics, research methods (study design, critical
appraisal and analysis or equivalent experience required. - Knowledge of internet
search engines and databases; demonstrated expertise in searching for
scientific literature on the internet - Supervisory experience
preferred. Kaiser Permanente experience preferred.
COMPUTER SOFTWARE SKILLS:
Word Processing:
X Inputs and edits
standard text for routine correspondence and reports.
Performs
sorts and merges, prints mass mailings, selects font attributes and
changes.
X Inputs scientific,
legal, or bilingual text or develops routine macros; multiple columns;
routine tables; automatic footnotes, endnotes, or tables of contents.
Develops
complex tables and charts (e.g. mathematical formulas, headers, font
changes, highlighting, split cells). Imports and exports data
and graphics files.
Develops
complex macros.
Other:
Spreadsheets:
X Inputs and updates
data to established spreadsheets.
X Designs routine
spreadsheets, sets up routine formulas, prints desired selections.
Designs
complex spreadsheets, with multiple-functions formulas, and prints desired
sections. Creates graphs and charts.
X Links spreadsheets.
Imports or exports spreadsheets to data or word processing files.
Creates graphics files and exports to word processing.
Develops
complex spreadsheets involving statistical formulas or construction
of look-up tables. Develops complex macros.
Other:
Database:
Enters
or edits data to existing database files.
Sets
up new database files and recommends screen improvements.
Runs
pre-established reports and develops routine data lists through the
report writer.
Designs
and implements program modifications and improvements. Imports
and exports data.
Develops
complex management or scientific reports, using multiple databases.
Other:
OTHER SOFTWARE, COMPUTER,
OR HARDWARE SKILLS: [
- Microsoft Office
(Word, Excel, PowerPoint and Access) - Lotus Notes
REQUIRED COMPETENCIES
- Proven leadership
skills in project management, consulting and group facilitation
skills.. Must exhibit efficiency, collaboration, candor, openness, and
results orientation. - Experience in developing
evidence based knowledge products including guidelines and integration
into electronic medical record systems. - Demonstrated supervisory
skills and management of high performing teams. - Solid understanding
of KP operations, industry trends, and the history and potential of
Kaiser Permanente. - Demonstrated ability
to effectively coordinate and influence decision-making and policy development
in support of the organization’s clinical strategic goals. - Excellent project
management skills, including setting priorities and developing work
plans, assembling project teams, structuring and executing analyses,
overseeing support staff, and meeting deadlines. - Skills in evidence
based medicine including problem formulation, systematic literature
review, and synthesis of specific recommendations. Experience in facilitating
group guideline development processes preferred. - Creativity, critical
thinking, and problem-solving skills. - Outstanding written
and verbal communication and effective interpersonal skills. - Demonstrated ability
to effectively work directly with senior leadership and to bring high-priority
projects to successful results.
OTHER
This position consistently
supports compliance and the Principles of Responsibility (Kaiser
Permanente’s Code of Conduct) by maintaining the privacy and confidentiality
of information, protecting the assets of the organization, acting with
ethics and integrity, reporting non-compliance, and adhering to applicable
federal, state and local laws and regulations, accreditation and licenser
requirements (if applicable), and Kaiser Permanente’s policies and procedures.
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