
By CHINELO GRACE CHIGOZIE
The U.S. has a healthcare cost problem that everyone knows about but no one talks about openly. For decades, the same medical treatment has cost very different amounts. Hospitals down the street from each other might charge five times more or less for the exact same thing. Patients couldn’t find out the real costs ahead of time. Even many insurance companies didn’t know the actual rates. Two recent laws tried to fix this problem. The Hospital Price Transparency Rule came into effect in 2021. The No Surprises Act came into effect in 2022. These laws have two main goals. First, they need healthcare providers to share their real prices. Second, they aim to stop some unfair billing practices.
On paper, these measures should have transformed the market. Patients would “shop” for cheaper care. Providers would compete, driving down prices. Insurers would negotiate with real market benchmarks. But three years in, the impact is scattered and superficial. Compliance is inconsistent. Prices remain incomprehensible to ordinary consumers. In some markets, transparency has even led to higher prices. The main problem is that the laws don’t have strong enough punishments.
The Transparency Mirage
CMS is a government agency. It checks if hospitals follow the Hospital Price Transparency Rule. Hospitals can be fined $300 to $5,500 each day if they break the rules. The fine depends on the hospital’s size. That sounds serious until you consider scale: the average fine in 2022 was about 0.49% of a hospital’s revenue. For large systems with multi-billion-dollar budgets, it’s a rounding error. Many hospitals can easily afford the small fine and keep breaking the law. And many do. A CMS report from April 2023 showed that 70% of 600 hospitals followed the rules. But independent audits show a different picture. A July 2025 review of 2,000 hospitals found only 36% fully compliant, up from 24.5% five months earlier.
A November 2024 study found that 46% of hospitals did not follow all the rules. The patterns are the same everywhere. Hospitals share incomplete data. They create machine-readable files that are hard to use. They hide “shoppable service” lists in website folders. Search engines cannot find these folders. The No Surprises Act was meant to stop surprise bills for some out-of-network care. But it hasn’t worked much better. The law has stopped millions of surprise bills. But the dispute process (the IDR) has more cases than it can manage.
From early 2023 to mid-2024, people filed 1.24 million disputes. Forty-one percent of these cases are still waiting for a decision. Providers win most emergency disputes – about 85% of them. They often get paid more than what insurers first offered. This makes healthcare costs go up for everyone. The system needs tough penalties for insurance companies that are slow to pay or refuse to pay. Without these penalties, the system will stay clogged up forever.
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