Since the Department of Justice announced the ground-breaking $155 MM settlement with eClinicalWorks (ECW) on Wednesday, industry response has been dizzying. Let’s collect the facts and review what it means. I reviewed it all in greater detail yesterday here.
A short summary: EHR developer eClinicalWorks settled a legal dispute with the Department of Justice that commits them to pay $155 Million, provide free services to customers, and undergo oversight for five years. The government found that ECW faked certification testing: the EHR software was certified as having capabilities that it didn’t have. Tens of thousands of care providers collected millions of dollars when they attested to the meaningful use of a certified EHR. DOJ therefore states that “ECW caused the submission of false claims for federal incentive payments based on the use of ECW’s software.”
Through social media and (gastp!) real-life conversations, we’ve heard:
- Too hot: This is evidence that ONC’s certification program isn’t working and should be rolled back
- Too cold: This is evidence that ONC’s certification program is too easy and should be enhanced
- Just right: This is evidence that ONC’s certification program is appropriate, and expects participants to have integrity
And we’ve heard the analogies:
- ECW is the health IT version of Volkswagen: they faked a test, got caught, and have to pay the price. Shame on them.
- ECW is the health IT version of Uber: they developed shady software, used it to make millions of dollars, got caught, and have to pay the price. Shame on them.
- ECW is Ray Stoller the car salesman, who sold cars that weren’t safe to unsuspecting purchasers and refused to make good on their commitments. Shame on them.
Is this an indictment of the certification program? Not at all. While the program may not yet be “just right,” without certification, there would be no basis for any legal complaint against ECW, and this would all have remained hidden. Despite the persistent calls for ONC to roll back the program, this case makes it clear that such a move would be a direct threat to public safety, and would invite more of these shenanigans. ECW is indeed the VW/Ray Stoller of health IT (I don’t think the Uber metaphor sticks) but just as there are more car manufacturers than just VW who cheated on diesel emissions, there are more health IT developers who cheated too. Perhaps not so boldly or carelessly as ECW, but I am 100% certain that there are other companies who have done this, and I’m confident that the government is investigating these others.