In my work with hundreds of over stressed and burned out physicians, one thing is constant. Documentation is always one of their biggest sources of stress.
In fact, if you ask the average working doctor to make a list of their top five stresses, documentation chores will take up three of the five slots.
1. EMR – especially if you use multiple EMR software programs that don’t talk to each other
2. Dealing with lab reports and refill requests
3. Returning patient and consultant calls and documenting them adequately and all the other places information streams have to be forced together by the sweat of your brow.
The average doc is walking the cliff edge of overload on a significant number of office days in any given month. Now comes ICD-10 and my biggest fear is the extra work of the new coding system will push many physicians over the edge into burnout.
How much more time will ICD-10 take?